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HP Deskjet 1100C, 1120C, 9300, and 1220C Professional Series Color Printers - Using the Cleaning Kit to Maintain Paper Pick Reliablilty
ISSUE: Paper does not feed consistently from the main bottom media tray when printing from the HP Deskjet 1100C, 1120C, 9300, and 1220C series printers.
SOLUTION: Use the HP Deskjet 1100C, 1120C and 1220C Cleaning Kit, C2678-60116, to clean the rollers that pick the paper from the printer's In Tray. The Cleaning Kit can be purchased from the HP Parts Store at URL: http://www.hp.com/buy/parts. Follow the directions below to use the Cleaning Kit.