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HP LaserJet 2200 Series Printer - Printer Light Patterns

Introduction

The printer light patterns on the HP LaserJet 2200 series printers may also be identified using the control panel simulator. There are two methods for accessing the control panel simulator.

After software installation

If the control panel simulator was installed during the printer software installation, select Start , Programs , HP LaserJet 2200 , and then Control Panel Simulator .

From the software CD-ROM

  1. Insert the CD into the PC CD-ROM drive.

  2. Select Start , then Run .

  3. Click Browse .

  4. Locate and double-click X:\English\docs\cpemulator.exe (where X:\ refers to the drive letter for the CD-ROM drive).

Figure 1: Control panel buttons

1 - JOB CANCEL button
2 - Attention light (red)
3 - Ready light (green)
4 - GO light (green) and button

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Button usage

The printer has two buttons: JOB CANCEL and GO.

Job cancel

Press JOB CANCEL to cancel a job the printer is currently printing. The control panel lights will cycle while the print job is cleared from both the printer and the computer, and then return to the Ready state (Ready light on). This may take some time, depending on the size of the print job.

  • If JOB CANCEL is accidentally pushed, the job must be reprinted. There is no undo function.

  • If JOB CANCEL is pushed when the printer is idle, the top panel status lights will cycle, but nothing else will happen.

Go

  • Press GO to resume printing when the printer is paused or when unprinted data is still in the printer.

  • Press GO to clear some printer errors.

  • Press GO to print a demo page. The printer must be in the Ready state (Ready light on).

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Troubleshooting control panel messages

Printer status is indicated by light patterns on the control panel. The lights can be in any one of the following states:

Figure 2: Three states of the Power light

1 - Off
2 - On
3 - Blinking

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Basic control panel messages

The following control panel messages indicate various conditions of the printer in preparation for, or during printing.

Type of error
Light pattern
Recommended action
Startup
The Go (green), Ready (green), and Attention (red) lights cycle one after another.
The buttons have no effect until the printer is ready.
Ready
The Ready (green) light is on and the printer is ready to print.
The Ready light is solid.
No action is needed.
Pressing GO will print a demo page.
Processing
The printer is receiving or processing data when the Ready (green) light is blinking.
Pressing JOB CANCEL cancels the current job. One or two pages may print as the printer clears the print job. The printer will return to the Ready state (Ready light on) after the job has been canceled.

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Control panel error messages

The following messages indicate that there is a printer error that needs attention. Some error messages will signal a secondary light message that will indicate what type of error is occurring.

Type of error
Light pattern
Recommended action
Attention
The Attention (red) light is blinking. There are six possible causes that will display the Attention light pattern:
  • Paper out

  • Door open

  • Print cartridge missing

  • Paper jam

  • Paper sensor jammed

  • Duplexer error

After the cause of the problem has been addressed, pressing GO will cause the printer to attempt to recover from the cause of the error. If the printer is unsuccessful, it will continue to display the Attention message until the cause is remedied.
Pressing JOB CANCEL will cancel the print job and the printer will return to the Ready state (Ready light on) unless there is a paper jam still in the printer or the print cartridge is not in the printer.
Attention with the ability to continue
The Attention (red) light is blinking and the GO (green) light is on. An error has occurred that has caused the printer to halt the current print job. There are three possible causes for the Attention with the Ability to Continue message:
  • Manual feed with pause

  • Paper out (requested tray)

  • Continuable error

Manual feed with pause - Press GO to print from Tray 1 or from another tray if Tray 1 is empty.
Paper out (requested tray) - Add paper to the requested tray to cause the printer to start the print job from that tray. Press GO to print from another tray.
Continuable error - Press GO to cause the printer to attempt to recover from the error and print whatever data it can. If the attempt to recover from the error is successful, the Ready light will blink while the printer completes the job. If the printer cannot recover, it will display the Attention with the Ability to Continue message. Continuable errors can be caused by a job being sent to the printer with a paper size that is not loaded into a tray.
Press and hold GO and JOB CANCEL simultaneously to display a secondary light pattern that will indicate the error code corresponding to the current error condition. Release both buttons to display the Attention with the Ability to Continue message.
Pressing JOB CANCEL will cancel the print job and the printer will return to the Ready state (Ready light on) if the cause of the error has been fixed.
NOTE: The printer can be configured to automatically recover from an error using the Input Auto Continue settings in the HP LaserJet Device Configuration.
Service Error
All lights are on. An error has occurred that has caused the printer to halt the current print job. Pressing GO or JOB CANCEL with this message has no effect.
Press and hold GO and JOB CANCEL simultaneously to display a secondary light pattern that will indicate the error code corresponding to the current error condition. Release both buttons to display the Service Error message.
To clear the error, turn the printer off and then on again. If the problem persists, leave the printer off for 15 minutes to reset the formatter. If the problem continues, contact HP .
Accessory error
All of the lights are blinking in unison. An error has occurred with either the EIO port or the DIMM slots, causing the printer to halt the current print job. Pressing GO or JOB CANCEL has no effect.
Press and hold GO and JOB CANCEL simultaneously to display a secondary light pattern that will indicate the error code corresponding to the current error condition. Release both buttons to display the Accessory Error message.

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Secondary light patterns

Secondary light patterns are often helpful in troubleshooting printer problems. To display the printer's secondary light pattern, simultaneously press and hold the GO and JOB CANCEL buttons until the secondary light pattern displays.

Attention errors

Type of error
Light pattern
Recommended action
Memory Overflow
The printer memory is full.
Press GO to resume printing. If data loss occurs, try to free some printer memory by removing any unnecessary fonts, macros, or any data currently in printer memory. If data loss continues, additional printer memory may be required. For a temporary solution, simplify the image or print at a 600-dpi resolution.
Temporary Engine Error
The printer has experienced a temporary engine error.
Reset the printer by briefly turning the printer off and back on again.
Print Overrun
The print job was too complex for available printer memory.
Press GO to resume printing. If data loss occurs additional printer memory may be required.
For a temporary solution, simplify the image or print at a 600-dpi resolution.
Bad Connection
The cable between the printer and computer has a bad connection, the cable is of poor quality, or the connection between the printer and the EIO card has been broken.
Check the cable connections to see if they are secure.
Make sure a high-quality cable is being used.
Turn off the printer and reseat the EIO card.
Press the GO button to clear the message and continue printing.
Replace the EIO card.
Memory Configuration Error
Reprint the job.
Perform a cold reset:
  1. Turn off the printer.

  2. Remove the EIO accessory card.

  3. Press and hold the GO button.

  4. Turn the printer on and continue to hold the GO button for approximately five seconds, but no longer than fifteen seconds. The Attention light will come on during this process.

  5. Release the GO button. If both the Attention and Ready lights came on before the GO button is released, repeat the procedure.

Replace DIMMs (memory).
Personality/Job Related Error
Perform a cold reset:
  1. Turn off the printer.

  2. Remove the EIO accessory card.

  3. Press and hold the GO button.

  4. Turn the printer on and continue to hold the GO button for approximately five seconds, but no longer than fifteen seconds. The Attention light will come on during this process.

  5. Release the GO button. If both the Attention and Ready lights came on before the GO button is released, repeat the procedure.

Remove or replace the language DIMM.
Bad Fuser Error (50)
Status log code: 40050
General Continuable Error
NVRAM Error
The nonvolatile memory (NVRAM) is temporarily full.
There is an error in memory. As a result, one or more printer settings has been reset to its factory default.
Press GO to clear the message. Check the printer settings to ensure they are correct.
Print a configuration page and check the printer settings to determine which values have changed.
Perform a cold reset:
  1. Turn off the printer.

  2. Remove the EIO accessory card.

  3. Press and hold the GO button.

  4. Turn the printer on and continue to hold the GO button for approximately five seconds, but no longer than fifteen seconds. The Attention light will come on during this process.

  5. Release the GO button. If both the Attention and Ready lights came on before the GO button is released, repeat the procedure.

Contact HP if the problem persists.
IO Error
The printer has experienced a temporary EIO error.
Reset the printer by turning the printer off and back on again.

Accessory errors

Type of error
Light Pattern
Recommended action
EIO Port Error
Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing.
DIMM Slot One Error
Remove the accessory from the EIO Port or DIMM Slot indicated by the error to continue printing.
DIMM Slot Two Error
Remove the accessory from the EIO Port or DIMM slot indicated by the error to continue printing.

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