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HP Color LaserJet 8500 and 8550 Series Printers - Configuring the Printer for Network Printing

Introduction

This document will provide instructions for installing the printing system in three different types of network environments and how to configure TCP/IP from the printer control panel:

  • How to configure TCP/IP through the control panel of the printer

  • Reset the Jetdirect card to factory defaults (if necessary)

  • Print Configuration and EIO pages to check settings

  • Install Printing System in a Windows TCP/IP network

  • Install Printing System in a Windows IPX/SPX network

  • Install Printing System in a Novell NetWare NDS network

Go to the respective section for instructions. These instructions cover the following printers with a 600N series Jetdirect card installed. If the printer has had a newer 610 or 615 series card installed the instructions are very similar.

  • HP Color LaserJet 8500 models

  • HP Color LaserJet 8550 models

  • HP Color LaserJet 8550 MFP models (Copy Module is not accessible through a network. All Copying must be done directly from the MFP control panel). Because of this printer driver setup is identical to that of 8550 printer models.

    NOTE: The Jetdirect card must be installed and recognized by the printer in order to configure the printer for network printing.

TCP/IP parameters that can be set from the Control Panel

Before installing the printing system make the necessary configuration changes from the control panel of the printer depending on the network configuration. If using DHCP then no control panel changes should be needed as by default BOOTP is set to YES. The following parameters can be set from the control panel of the printer.

  • BOOTP= (Yes/No). Uses BOOTP or DHCP, which automatically downloads configuration data over the network. The default setting is YES to use BOOTP or DHCP for configuration.

  • IP address (four bytes). Example: If the IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

  • Subnet mask (four bytes). Example: If the subnet mask address is 255.255.255.0, then IP byte 1 = 255, IP byte 2= 255, IP byte 3 = 255, and IP byte 4 = 0.

  • Syslog server IP address (four bytes). Example: If the syslog IP address is 192.30.40.192, then IP byte 1 = 192, IP byte 2= 30, IP byte 3 = 40, and IP byte 4 = 192. If no syslog server is on the network, each byte should be left at zero. A syslog server is a server on the network that runs a syslog daemon and is used to receive syslog messages.

  • Default gateway (four bytes). Example: If the Gateway IP address is 192.0.0.192, then IP byte 1 = 192, IP byte 2= 0, IP byte 3 = 0, and IP byte 4 = 192.

  • TCP connection timeout (in seconds).

    NOTE: To be sure the TCP/IP settings are written to the HP Jetdirect print server in HP LaserJet printers; press the GO button on the control panel when finished with the configuration.

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To configure TCP/IP parameters from the control panel, use the following instructions

CAUTION: Do not change the BOOTP parameter to NO if using RARP or DHCP.
NOTE: EIO slot 1 is the bottom slot and EIO slot 2 is the top slot.
  1. Press MENU, until HP EIO 1 or 2 is displayed. This will correspond with the slot the card is installed in on the formatter.

  2. Press ITEM, CFG NETWORK = NO is displayed.

  3. Press the VALUE key once, CFG NETWORK = YES is displayed.

    NOTE: The CFG NETWORK = XXX (XXX being YES or NO) is a toggle, not a permanent setting. After changing it to YES, so that the settings can be changed, it will always revert to NO. Because of this go through the entire configuration at the same time to avoid having to start over.
  4. Press SELECT to put an asterisk next to YES.

    NOTE: Make sure that all the necessary protocols are set to YES, for example TCP/IP =ON. Any protocols that are set to NO will not be able to be configured and the printer will not be able to use them.
  5. Press ITEM repeatedly until CFG TCP/IP = NO is displayed.

  6. Press VALUE, CFG TCP/IP = YES is displayed.

    NOTE: The CFG TCP/IP = XXX (XXX being YES or NO) is a toggle, not a permanent setting. After changing it to YES, so that the settings can be changed, it will always revert back to NO.
  7. Press SELECT to put an asterisk next to YES.

  8. Press ITEM, BOOTP = YES* is displayed. If using RARP or DHCP this needs to be set to YES (the default), no further action is needed. Press the GO button to get the printer back to a READY status. The BOOTP or DHCP server will automatically configure the TCP/IP parameters on the HP Jetdirect card. No other TCP/IP configuring is necessary. If TCP/IP address is to be set manually proceed to step 9

  9. Press VALUE, BOOTP = NO is displayed

  10. Press SELECT to put an asterisk next to NO.

  11. Press SELECT.

  12. Press ITEM, IP BYTE 1 = (value*) is displayed.

  13. Press VALUE, until the desired value of the first byte of the IP address is displayed. By pressing and holding VALUE, the value will scroll rapidly.

  14. Press SELECT to save the value.

  15. Press ITEM to continue, repeat these steps to configure the remaining bytes of the IP address.

  16. Configure the subnet mask bytes (SM BYTE 1=), syslog server IP address (LG BYTE 1=), default gateway (GW BYTE 1=), and timeout (TIMEOUT=) in the same way.

  17. Press GO to exit the menus.

  18. Print an EIO Page using the following instructions to verify the network settings are correct.

How to print an EIO page to verify the TCP/IP status and address of the Jetdirect print server

  1. Use the MENU button to go to the INFORMATIONmenu. Use the Item button to find PRINT EIO PAGE.

  2. Press the SELECT button.

  3. Verify the following:

    1. The TCP/IP status should read, “Ready."

    2. “I/O Card Ready” should appear on the Jetdirect Configuration page.

    3. The LAN HW Address should appear on the Jetdirect Configuration page. Use this in the steps to follow.

    4. Unless already assigned an IP address, all HP Jetdirect print servers have a default IP address of 192.0.0.192. If the above procedure was used to manually assign an IP address then that specific IP address should be on the EIO page. If using DHCP this will be indicated on the EIO page as well along with the IP address that was assigned by the DHCP server.

Restoring a Jetdirect to factory defaults

In some cases, it may be necessary to reset a Jetdirect print server to factory defaults, either to clear an old TCP/IP address or to verify that any error messages that appear on the TCP/IP status section of the configuration page have not been resolved.

  1. The LaserJet 8500 and 8550 can be reset to factory defaults (or cold-reset) by turning the printer off and holding down the GO button while turning the printer on.

  2. Release the button when the printer control panel display reads, COLD RESET.

    NOTE: This also resets the printer to factory defaults.

Running the HP LaserJet 8500 and 8550 Printing System to create an HP Standard Port Monitor and to install the printer drivers

NOTE: After configuring the printer from the control panel for network printing then install the printer drivers using the following instructions.
  1. Run the HP LaserJet 8550 Printing System by inserting the printer CD and choose Custom Installation .

  2. Choose the appropriate printer model, and then select OK.

  3. Select Connected directly to a network .

  4. Select Create port .

  5. Choose Specify a printer by address , then select Next .

  6. Select Hardware address .

  7. Type the LAN HW address (from the Jetdirect configuration page) into the space provided, then select Next .

  8. Choose Windows TCP/IP in the Select a communication mode drop down menu.

  9. If setting up a new or unconfigured HP Jetdirect print server: Click Change Settings or Suggest Settings to let the HP LaserJet 8550 Printing System suggest the TCP/IP address, then select OK .

  10. Select Next .

  11. Select the port just created.

  12. Choose desired driver/printing system components. Select Next .

  13. Restart computer to complete installation.

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Printing in a Windows IPX/SPX network

The following procedures are described:

  • Print the Jetdirect Configuration page to verify the IPX/SPX status.

  • Restore the Jetdirect to factory defaults if necessary

  • Run the HP LaserJet 8500 and 8550 printing system CD to create a HP Standard Port Monitor, and install the printer driver.

Print the Jetdirect Configuration page to verify the IPX/SPX status and the LAN HW address of the Jetdirect print server

  1. Use the MENU button to go to the INFORMATIONmenu. Use the ITEM button to find PRINT EIO PAGE and then press the SELECT button to print.

  2. Verify the following:

    1. If the Jetdirect card has never been configured, the IPX/SPX status should read "16 Not Configured". If there is an IPX/SPX name, the Jetdirect has been previously configured. To erase this configuration, restore it to factory defaults as described below.

    2. The LAN HW Address should appear on the EIO page. Use this in the steps below.

    3. "I/O Card Ready" should appear on the EIO page.

Restoring a Jetdirect to factory defaults

In some cases, it may be necessary to reset a Jetdirect print server to factory defaults, either to clear an old configuration or to verify that any error messages that appear on the IPX/SPX status section of the configuration page have not been resolved.

  1. The HP Color LaserJet 8500 and 8550 can be reset to factory defaults (or cold-reset) by turning the printer off and holding down the GO button while turning the printer on.

  2. Release the button when the printer control panel display reads, COLD RESET.

Running the HP Color LaserJet 8500 and 8550 Printing System to create a HP Standard Port Monitor and to install the printer driver

  1. Run the HP Color LaserJet 8500 and 8550 Printing System by inserting the printer CD and choose Custom Installation .

  2. Choose the appropriate printer model, and then select OK .

  3. Select Connected directly to a network .

  4. Select Create port .

  5. Choose Specify a printer by address , then select Next .

  6. Select Hardware address .

  7. Type the LAN HW address (from the configuration page) into the space provided, then select Next .

  8. Choose Windows IPX/SPX in the Select a communication mode drop down menu, then select Next .

  9. Select the port just created.

  10. Choose desired driver/printing system components, then select Next .

  11. Restart computer to complete installation.

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Printing in a Novell NetWare NDS network

The following procedures are described:

  • Print the Jetdirect Configuration page to verify the IPX/SPX status.

  • Reset the Jetdirect to factory defaults if necessary

  • Run the HP Color LaserJet 8500 and 8550 printing system CD to create an NDS configuration and install the printer driver.

Print the Jetdirect Configuration page to verify the TCP/IP status and the TCP/IP address of the Jetdirect print server

  1. Use the MENU button to go to the INFORMATIONmenu. Use the ITEM button to find PRINT EIO PAGE and press the SELECT button to print.

  2. Verify the following:

    1. If the Jetdirect card has never been configured, the IPX/SPX status should read "16 Not Configured." If there is an IPX/SPX name, the Jetdirect has been previously configured. To erase this configuration, restore it to factory defaults as described below.

    2. The LAN HW Address should appear on the EIO page. Use this in the steps to follow.

    3. "I/O Card Ready" should appear on the EIO page.

Restoring a Jetdirect to factory defaults

In some cases, it may be necessary to reset a Jetdirect print server to factory defaults, either to clear an old configuration or to verify that any error messages that appear on the IPX/SPX status section of the configuration page have not been resolved.

  1. The HP Color LaserJet 8500 and 8550 can be reset to factory defaults (or cold-reset) by turning the printer off and holding down the GO button while turning the printer on.

  2. Release the button when the printer control panel display reads COLD RESET.

Running the HP LaserJet 8500 and 8550 Printing System to create an NDS configuration and to install the printer driver

  1. Run the HP Color LaserJet 8500 and 8550 Printing System by inserting the printer CD and choose Install printer .

  2. Choose the appropriate language, then select OK.

  3. To continue past the welcome screen, then select Next .

  4. Choose Yes to accept the license agreement.

  5. Choose No , then select Next .

  6. Select Connected to the network .

  7. If the user is logged in as administrator of the Novell network, you will be asked if you want to set up the printer on the Novell server. Choose Yes , then select Next.

  8. Choose Specify a printer by address , then select Next .

  9. Select Hardware address .

  10. Type the LAN HW address (from the configuration page) into the space provided, then select Next .

  11. Choose Novell NDS in the Select a communication mode drop down menu. Choose Next .

  12. Keep the default Print Queue , Context , and Volume values, then select Next .

  13. Select Finish.

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