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HP LaserJet 5100, 5100tn, 5100dtn Family Printers - First Time Setup and Installation


This document contains instructions for setting up and installing the HP LaserJet 5100 family printers. For proper installation, complete each of the following sections in order:

  1. Unpacking the printer

  2. Installing and connecting the printer

  3. Installing printing software

  4. Verifying printer setup


Unpacking the printer

Prepare printer location

To prepare a location for the printer, it is first necessary to consider the printer's size, weight, and location requirements.

Printer size

Figure 1: HP LaserJet 5100 printer dimensions (top and side views)

1 - 62.5 cm (24.6 inches)
2 - 139.8 cm (55 inches)
3 - 30.3 cm (11.9 inches)
4 - 63.5 cm (25 inches) (Includes 60 mm [2.4 inches] of space on the left side and 100 mm [3.9 inches] on the right side for ventilation)
5 - 47.0 cm (18.5 inches)
6 - 27.0 cm (10.6 inches)
7 - 47.3 cm (18.6 inches)
8 - 11.0cm (4.3 inches)
9 - 47.0 cm (18.5 inches)

Figure 2: HP LaserJet 5100tn, 5100dtn printer dimensions (top and side views)

1 - 62.5 cm (24.6 inches)
2 - 139.8 cm (55 inches)
3 - 30.3 cm (11.9 inches)
4 - 63.5.5 cm (25 inches) (Includes 60 mm [2.4 inches] of space on the left side and 100 mm [3.9 inches] on the right side for ventilation)
5 - 47.0 cm (18.5 inches)
6 - 27.0 cm (10.6 inches)
7 - 62.0 cm (24.4 inches)
8 - 15.5 cm (6.1 inches)

Figure 3: Maximum accessories configuration (top and side views)

1 - 62.5 cm (24.6 inches)
2 - 139.8 cm (55 inches)
3 - 30.3 cm (11.9 inches)
4 - 63.5 cm (25 inches) (Includes 60 mm [2.4 inches] of space on the left side and 100 mm [3.9 inches] on the right side for ventilation)
5 - 16.6 cm (6.5 inches)
6 - 47.0 cm (18.5 inches)
7 - 27.0 cm (10.6 inches)
8 - 75.5 cm (29.7 inches)

Printer weight (without print cartridge)

  • HP LaserJet 5100 printer: 23 kg (50 lb)

  • HP LaserJet 5100tn printer with optional 500-sheet feeder: 34 kg (75 lb)

  • HP LaserJet 5100dtn printer with duplexer and optional 500-sheet feeder: 52 kg (114 lb)

Location requirements for printer

  • A sturdy, level surface for placement

  • Space allowance around the printer, including 60 mm (2.4 inches) of space on the left side and 100 mm (3.9 inches) of space on the right side for ventilation

  • A clean, well-ventilated environment

  • No exposure to direct sunlight or chemicals, including ammonia-based cleaning solutions

  • Adequate power supply (for 100-127 V models, at least 10.5 amps; for 220-240 V models, at least 5.3 amps)

  • A stable environment - no abrupt temperature or humidity changes

  • Relative humidity 20 to 80 percent

  • Room temperature 15 degrees to 32.5 degrees C (50 degrees to 91 degrees F)

Check package contents

The HP LaserJet 5100 family printer should come with the following items:

  • HP LaserJet 5100 printer

  • HP print cartridge

  • Power cord

  • Control panel overlay (optional)

  • Tray 3 (500-sheet paper feeder that ships with the HP LaserJet 5100tn and 5100dtn models only)

  • Duplex printing accessory (duplexer for 2-sided printing that ships with the HP LaserJet 5100dtn model only)

  • A CD-ROM that includes the printer software and online guide

  • Documentation

NOTE: A printer cable is not included in the package contents.

Remove internal packaging

NOTE: Save all packing material. It may be necessary to repack the printer at a later date.
  1. Remove the tape from the front of the printer.

    Figure 4: Front of printer

  2. Remove the tape from the back of the printer.

    Figure 5: Back of printer

  3. Open Tray 1 and remove the cardboard spacer and pieces of tape.

    Figure 6: Spacer and tape location

  4. Open the top cover and remove the internal packing material.

    Figure 7: Location of internal packing

Locate printer parts

Figure 8 illustrates the location and names of the important printer parts.

Figure 8: Printer parts (front and rear views)

1 - Control panel and display
2 - Top output bin
3 - Paper stop
4 - Top cover (product and serial numbers located on underside of cover)
5 - Tray 1 (100 sheet)
6 - Paper level indicator
7 - Paper size indicator
8 - Tray 2 (250 sheets)
9 - Latches (to open rear door)
10 - Rear door (paper jam access)
11 - Rear output bin (straight-through paper path)
12 - Parallel interface connector
13 - Network, I/O, or hard disk (EIO slots)
14 - Power connector
15 - Power switch


Installing and connecting the printer

Install accessories

Install any accessories that have been purchased with the printer. (This includes the 500-sheet feeder and tray for the HP LaserJet 5100tn and 5100dtn printers.)

NOTE: See “Printer Memory and Expansion” in the HP LaserJet 5100 family online Use Guide for information on installation of the memory, font, or flash DIMM accessories.

Figure 9: Optional accessories

1 - Duplex printing accessory (or duplexer, for two-sided printing)
2 - 250-sheet feeder and tray
3 - 500-sheet feeder and tray
4 - HP Jetdirect print server
5 - Hard disk (EIO card)
6 - Memory, font, or flash DIMM

Install print cartridge

  1. Open the printer’s top cover. Remove the print cartridge from its packaging (save packaging for possible cartridge storage).

    Figure 10: Top cover location

    CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
  2. Rotate the cartridge and gently shake it from side to side to distribute the toner evenly inside the cartridge.

    Figure 11: Print cartridge

  3. Locate the sealing tape tab on the end of the cartridge. Carefully bend the tab back and forth until it separates from the cartridge.

    Figure 12: Sealing tape tab location

  4. Firmly pull the tab straight out from the cartridge to remove the entire length of tape. Avoid touching any black toner on the tape.

    Figure 13: Sealing tape location

    NOTE: If the tab separates from the tape, grasp the tape and pull it out of the cartridge.
    NOTE: If toner gets on clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)
  5. Position the cartridge as shown in Figure 14 with the arrow pointing into the printer. Slide the cartridge into the printer as far as it will go and close the top cover.

    Figure 14: Print cartridge location

    NOTE: If the print cartridge does not slide into the printer easily, make sure all packing material has been removed. Also, make sure the jam access plates inside the printer (identified with green handles) are in the down position.

Load Tray 2

  1. Pull Tray 2 out of the printer and raise the tray cover.

    Figure 15: Tray 2 location

  2. Remove the packing cardboard and tape.

    Figure 16: Cardboard and tape locations

  3. Set the light blue dial in the tray to the desired setting so the printer will read the correct size of paper. Use the light blue toggle switch to gain access to more sizes.

    Figure 17: Paper dial location

    NOTE: The paper size indicated by the dial in the tray must match the size of paper loaded in the tray. If these sizes do not match, the paper might jam or other errors might occur. Setting the dial adjusts the printer’s sensors, not the guides inside the tray.
  4. To reposition the rear blue guide, tilt it toward the front of the tray and remove it.

    Figure 18: Rear guide location

  5. Align the rear guide with the desired paper size. With the guide angled slightly toward the front of the tray, insert it into the appropriate holes. Rotate the rear guide until it snaps into an upright position.

    Figure 19: Guide positions

  6. Slide the blue side guides to the desired paper size.

    Figure 20: Location of guide adjustments (Tray 2)

  7. Load paper into the tray.

    Figure 21: Paper location (Tray 2)

  8. Make sure the paper is flat in the tray and that at all four corners are below the tabs on the light blue guides.

    Figure 22: Paper adjustments (Tray 2)

  9. Close the tray cover and slide the tray into the printer.

    Figure 23: Tray location

    NOTE: See “Printing Tasks” in the HP LaserJet 5100 family online Use Guide for instructions on loading and printing on custom-size paper.

Load Tray 1 (optional)

Tray 1 is a multi-purpose tray and holds up to 100 sheets of paper, approximately 10 envelopes, or 20 index cards.

NOTE: Paper loaded in Tray 1 will be printed first unless the Tray 1 setting is changed from the printer control panel. To change the order in which trays are used, see “Printing Tasks” in the HP LaserJet 5100 family online Use Guide.
  1. Open Tray 1 by pulling down on the top center of the door. Pull out the tray extension until it clicks into place.

    Figure 24: Tray 1 location

  2. Flip open the second tray extension if the paper is longer than 229 mm (9 inches).

    Figure 25: Second tray extension location

  3. Adjust the guides to the desired paper size.

    Figure 26: Guide adjustments (Tray 1)

  4. Load paper. The paper should fit under the tabs on the guides. Load letter or A4 paper with the long edge toward the printer. Load legal, 11 x 17, or A3 paper with the short edge toward the printer.

    Figure 27: Paper location (Tray 1)

    NOTE: See “Printing Tasks” in the HP LaserJet 5100 family online Use Guide for proper orientation of specific jobs.

Attach power cord

  1. Locate the power switch on the right side of the printer. Make sure the printer is turned off.

    Figure 28: Power switch location

  2. Connect the power cord to the back of the printer, and connect the plug end of the power cord to a grounded power strip or an AC wall outlet.

    Figure 29: Power cord connection location

    CAUTION: To prevent damage to the printer, use only the power cord shipped with the printer.
  3. Turn the printer on.

    Figure 30: Power switch location

  4. After the printer warms up, the "Ready" message should appear on the control panel display and the Ready light should remain on. If the "Ready" message does not appear, see “Problem Solving” in the HP LaserJet 5100 family online Use Guide.

Change the control panel overlay (optional)

If necessary, use the following procedure to install the appropriate control panel overlay for a chosen language.

  1. Locate the control panel overlays in the output bin of the printer. (These overlays might have moved during shipping.)

  2. If necessary, remove the overlay currently installed on the printer:

    Figure 31: Overlay location

    1. Open the printer’s top cover.

    2. Insert a thin, rigid object under the edge of the overlay, and then pull up on the overlay until it comes off.

    3. Close the top cover.

  3. Place the desired control panel overlay onto the control panel and snap it into place.

    Figure 32: Overlay location

Configure the control panel display language (optional)

By default, the control panel on the printer displays messages in English. If necessary, set the printer to display messages and print Configuration pages in another supported language.

  1. Turn the printer off.

  2. Hold down SELECT while turning on the printer.

  3. When Select Language appears in the LED display, release SELECT.

  4. After the printer has finished initializing, Language = English will appear in the LED display.

  5. When Language = English appears in the display, press - VALUE +to scroll through the available languages.

  6. Press SELECT to save the desired language as the new default.

  7. Press GO to return to "Ready".

  8. To activate the new language choice, turn the printer off and then turn the printer on.

  9. The LED display text should now appear in the selected language.

Connect printer cables

The HP LaserJet 5100 printer includes one interface: an IEEE-1284 parallel port.

The HP LaserJet 5100tn and 5100dtn printers also include an HP Jetdirect print server with an additional fast Ethernet (10/100Base-TX) port.

Figure 33: Interface port location

1 - 10/100Base-TX cable and RJ-45 port
2 - Parallel cable and IEEE-1284 port

Connecting parallel cable

To ensure reliability, use an IEEE-1284 bi-directional parallel cable. (These cables are clearly marked with “IEEE-1284.”) Only IEEE-1284 cables support all of the printer’s advanced features.

CAUTION: Make sure the printer is turned off
  1. Connect the parallel type “B” connector cable to the parallel port.

    Figure 34: Parallel cable port location

  2. Snap the wire clips in place to secure the cable to the printer. The cable should install easily. If installation is difficult, check the cable orientation.

    Figure 35: Wire clip location

  3. Connect the other end of the cable to the proper connector on the computer.

    Figure 36: Computer cable connection

    NOTE: See “Printer Basics” in the HP LaserJet 5100 family online Use Guide for information on ordering a two- or three-meter IEEE-1284 parallel cable.

Connecting to fast Ethernet (10/100Base-TX) network

Use the RJ-45 port to connect the printer to fast Ethernet (10/100Base-TX) network. (This port is only available on the HP LaserJet 5100tn and 5100dtn printers.)

NOTE: If the duplexer is installed, it will need to be removed in order to access the Jetdirect card. Be sure to reroute the cable via the cable tray, in the same manner as it was removed.
CAUTION: Make sure the printer is turned off before connecting to the RJ-45 port.
  1. Connect a twisted-pair network cable to the RJ-45 port on the HP Jetdirect print server card.

  2. Connect the other end of the cable to the network.

    Figure 37: Ethernet 10Base-T network location

    NOTE: For a successful link, either the 10 or 100 LED at the port should turn on when the printer is turned on. If no LEDs turn on, the print server is unable to link to the network. For more information, see “Problem-Solving” in the HP LaserJet 5100 family online Use Guide.

Test the printer

Print a Configuration page to make sure the printer is operating correctly.

  1. Make sure that the printer is on and the "Ready" message appears.

  2. Press MENU until the display reads Information Menu.

  3. Press ITEM until the display reads Print Configuration.

  4. Press SELECT to print the Configuration page.

  5. The Configuration page shows the printer’s current configuration.

    NOTE: A Jetdirect network Configuration page will also print for the HP LaserJet 5100tn and 5100dtn printers.


Installing printing software

The printer comes with printing software on a compact disc. The printer drivers on this compact disc must be installed to take full advantage of the printer features. In addition, the online Use Guide for the printer is located on this compact disc.

If the computer the printer is connected to does not have a CD-ROM drive, find access to one that does and copy the compact disc onto diskettes for installation on the computer.

Click here to find the most recent printer drivers available on the Internet. Depending on the configuration of Microsoft (R) Windows-driven computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest software.

Software for networks

The following software and utilities are available for managing network printing.

HP Web Jetadmin (Windows)

HP Web Jetadmin makes it possible to manage HP Jetdirect connected printers within an intranet using a browser. HP Web Jetadmin is a browser-based management tool and should be installed only on the network administrator’s computer. It can be installed and run on a variety of systems.

To download a current version of HP Web Jetadmin and for the latest list of supported host systems, click here to go to HP Customer Care Online .

HP LaserJet Utility (Mac OS)

The HP LaserJet Utility allows control of features that are not available in the driver. Use the illustrated screens to select printer features and to complete tasks with the printer, such as the following:

  • Customize the printer control panel messages.

  • Name the printer, assign it to a zone on the network, download files and fonts, and change most of the printer settings.

  • Set a password for the printer.

  • From the computer, lock out functions on the printer control panel to prevent unauthorized access (see the printer software help).

  • Configure and set the printer for IP printing.

  • Initialize disk or flash memory.

  • Manage fonts in random access memory (RAM), disk memory, or flash memory.

NOTE: The HP LaserJet Utility is not supported for the Korean, Japanese, Simplified Chinese, and Traditional Chinese languages. See the HP LaserJet Utility Help for more information.


The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Sun Solaris networks. It is available for download from HP Customer Care Online .


Printing from Linux is supported using Graphical Print Dialog (GPR), a print dialog available for LPR networks. For Postscript (R) print jobs, GPR uses the printer Postscript Printer Description (PPD) files to communicate with the printer and enable printer features.

Currently, GPR printing is fully supported on computers running Red Hat 6.2 that have an X window desktop (such as KDE) installed. However, other types of Linux might successfully use GPR printing as well.

Click here for more information about using Linux with HP printers. Non-HP site

Installing Windows printing software

  1. Close all running applications.

  2. Insert the compact disc into the CD-ROM drive. Depending on the computer configuration, the installation program might start automatically. If the installation program does not start automatically, complete the following steps:

    1. Click Start , and then click Run .

    2. Type D:\SETUP (or the appropriate drive-directory letter) in the command-line box and click OK .

  3. Follow the instructions on the computer screen.

NOTE: To test the software installation, select the option near the end of the installation program that allows a test page to be printed.

Installing Macintosh printing software

  1. At the printer, print a Configuration page and a Jetdirect network Configuration page to determine the IP Address, Appletalk printer name, and the zone where the printer is located (if applicable). (For more information about printing a Configuration page, click here to read "Test the printer”.)

  2. Quit all open applications.

  3. Insert the compact disc into the CD-ROM drive.

  4. Double-click the Installer icon and follow the instructions on the screen.

  5. Refer to the following sections for specific Mac OS instructions.

Mac OS 8.6 to Mac OS 9.2

  1. Open the Chooser from the Apple menu.

  2. Click the Apple Laserwriter icon. If the icon is not there, contact a Macintosh dealer.

  3. If connected to a network with multiple zones, select the Zone in the Appletalk Zones box where the printer is located. (The zone is listed on the Configuration page printed in Step 1.)

  4. Double-click the desired printer. An icon should appear.

  5. Choose a Background Printing option. Select On to work on the computer at the same time a job is being printed.

  6. Close the Chooser by clicking the close box in the upper left corner.

Mac OS X

  1. Open the Print Center, then click Add Printer . (The Print Center is located in the Utilities folder, which is in the Applications folder of the hard disk.)

  2. If using an Appletalk network, select Appletalk from the pop-up menu. If using an LPR network, select LPR Printer using IP from the pop-up menu, and then type the IP address for the printer. (The IP address for the printer is listed on the Jetdirect network Configuration page printed in Step 1.)

  3. If necessary, select the Zone. (The Zone is listed on the Configuration page printed in Step 1.)

  4. Select the desired printer from the list, and then click Add . A dot appears beside the printer name, indicating that this printer is now the default printer.

  5. Close the Print Center by clicking the red button in the upper left corner.


Verifying printer setup

The easiest way to verify that the installation has been completed successfully is to print a document from a software application.

  1. Open a software application and open or create a simple document.

  2. Select the Print command in the software application. (Typically, it is possible to select this command by clicking File , then Print .) The Print dialog box for the software application appears.

  3. Make sure the correct printer name appears in the Print dialog box.

  4. Print the document.

If the document prints, installation is complete. If nothing prints or if the document does not print correctly, see the problem-solving chapter in the online Use Guide.


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