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HP Color LaserJet 9500 Series Printer - Supported Media (Paper) Specifications

Introduction

This document provides information about the media (paper) supported by the HP Color LaserJet 9500 series printer. The information includes how to select and order media for the kind of documents to be printed, set up the printer for different types and sizes of media, load different types and sizes of media in the printer, and store media. The document also provides specifications for different types of media.

Two conditions are necessary for the printer to produce the best possible print quality:

  • Using good-quality media that the printer supports

  • Setting the appropriate type for that media

Selecting high-quality media

This printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper. Properties such as weight, grain, and moisture content are important factors that affect printer performance and print quality.

Selecting media by type and size at the control panel and in the printer driver, results in significantly better print quality for heavy paper and glossy paper. Using the wrong setting can result in unsatisfactory print quality. Always print by type for special print media such as labels or transparencies. Always print by size for envelopes.

The printer can use a variety of paper and other print media in accordance with the guidelines in this manual. Paper that does not meet these guidelines can cause the following problems:

  • Poor print quality

  • Media jams and multiple-sheet feeds

  • Premature wear on the printer, requiring repair

Some media types have been tested, have proven to be of good quality, and work well with the printer settings. Click here to go to "Using and ordering recommended media" for a list of these media types and settings used to achieve the best quality. For best results, use HP-brand media, which has been designed to provide optimal performance with HP printers.

It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which HP has no control. Before purchasing a large quantity of print media, make sure that it meets the requirements specified below and in the HP Print Sample Guide . Always test media before purchasing a large quantity. Click here for more information about media requirements at http://www.hp.com/go/ljpaper .

HP provides a variety of useful and creative templates and logo graphics designed for projects that use different kinds of media. These templates include such things as brochures, business cards, fax cover sheets, and shipping labels. Click here to view and download these templates free of charge from the HP Web site at http://www.hp.com/sbso/productivity/office/.

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Supported types of media

The following types of media can be selected at the control panel and in the printer driver:

  • Plain

  • Preprinted

  • Letterhead

  • Transparency

  • Prepunched

  • Labels

  • Bond

  • Recycled

  • Color

  • Light

  • Heavy

  • Card stock

  • Glossy

  • Heavy glossy

  • Non-hp heavy glossy

  • Tough

  • Envelope

    NOTE: The printer uses heat and pressure to fuse the toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with the printer fusing temperature (200 degrees Celsius [C], or 392 degrees Fahrenheit [F], for 0.1 second).

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Non-HP brand media

The printer can use non-HP brand media that falls within the specifications for supported media that are explained in this document. Using non-HP brand media will not damage the printer or void the warranty if the media meets those specifications.

CAUTION: Using media that is outside of HP specifications might cause problems that require printer repair. This repair is not covered by the HP warranty or service agreements.

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Ordering supported media

All of the HP-brand media is available at http://www.hpshopping.com or from your local office-supplies retailer. (Click here to go to the HP ordering Web site at http://www.hpshopping.com Non-HP site .  Non-HP site

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Setting media type and size

Whenever loading an input tray, make sure to set the type and size for the media in that tray. The printer automatically changes its internal settings to produce the best print quality for the media type that is set. Make sure to set the media type and size at the printer control panel and in the printer driver.

Media type

The media type determines the printer fuser temperature, the length of time the media spends in the fuser, and other factors. Click here to go to "Using and ordering recommended media" for a list of recommended media and their associated media types.

Every time Tray 2, Tray 3, or Tray 4 is closed, there is the opportunity to set the media type for that tray. Set the media type for Tray 1 by using the control panel menus.

When printing a document, it is also necessary to set the media type in the printer driver.

To set the media type in Windows 95, Windows 98, Windows Me, and Windows NT 4.0

  1. Open the printer driver.

  2. On the Paper tab, select the type from theType is drop-down list.

  3. 3 Click OK .

To set the media type in Windows 2000 and Windows XP

  1. Open the printer driver.

  2. On the Paper/Quality tab, select the type from the Type is drop-down list.

  3. Click OK .

Standard media size

Standard media sizes are the sizes marked in the input trays or listed in the PAPER HANDLING menu on the control panel. Standard sizes are also the options that can be selected when setting media size at the control panel or in the printer driver. Media sizes that are not marked on the input trays or listed in the PAPER HANDLING menu are considered custom sizes. The following are the standard media sizes:

  • Letter

  • Letter-R

  • 11 x 17

  • Executive

  • Legal

  • A4

  • A4-R

  • A3

  • A5

  • B4

  • JIS B4

  • B5

  • JIS B5

  • JPostD

  • Monarch (envelope - Tray 1 only)

  • C5 (envelope - Tray 1 only)

  • DL (envelope - Tray 1 only)

  • Commercial #10 (envelope - Tray 1 only)

    NOTE: Tray 2, tray 3, and tray 4: When using standard-size media in these trays, make sure that the custom/standard switch in the tray is set to Standard. For all others, set the switch to Custom.

Custom media size

Custom media sizes are sizes that do not conform to those that are marked in the input trays and that are not listed in the control panel menus or in the printer driver.

NOTE: Tray 1: When using custom-size media, select CUSTOM from the Tray 1 Size menu. Tray 2, Tray 3, and Tray 4: When using custom-size media in these trays, make sure that the custom/standard switch in the tray is set to Custom.

Dimensions of custom-size media must be typed at the control panel. If using Tray 1, the Custom menu appears when CUSTOM is selected from the Tray 1 Size menu. If using Tray 2, Tray 3, or Tray 4, the Custom menu appears when the custom/standard switch is set to Custom and the tray is closed.

Make sure to type the X dimension and Y dimension of the media. The illustrations in Figure 1, Figure 2, and Figure 3 show the direction of the X and Y dimensions relative to each of the input trays. The X dimension is measured from the front of the tray to the back of the tray. The Y dimension is measured from the left of the tray to the right of the tray.

Figure 1: X and Y dimensions for Tray 1

1 - Standard-size markers
2 - Tray 1 open out of right door
3 - Y direction
4 - X direction

Figure 2: X and Y dimensions for Tray 2 and Tray 3

1 - Back of tray
2 - Custom/standard switch
3 - Standard-size markers
4 - Front of tray
5 - X direction
6 - Y direction

Figure 3: X and Y dimensions for Tray 4

1 - Back of tray
2 - Standard -size markers
3 - Custom/standard switch
4 - Front of tray
5 - X direction
6 - Y direction

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Orienting media

Orient media types and sizes according to the tray from which the media will be printed and according to whether the media will be duplexed (printed on both sides). Knowing whether the media will be duplexed is especially important when printing on letterhead, single-side glossy, or preprinted media.

The following table shows the orientation of media. Note the special consideration given to prepunched paper.

NOTE: Media orientation works in conjunction with media type. Make sure to set the correct type for the media being used.
Media
Tray
Duplex
Orientation
Standard sizes other than A4 or letter, and custom sizes, long edge up to 306 mm (12 inches) (weights up to 220 g/m2) (58-lb bond)
NOTE
Tray 1 can handle up to 58-lb media but the duplexer can handle up to 53-lb media.
1
No
Long edge toward the printer; top of page toward the rear of the printer; side to be printed facing up. The short edge must be at least 152 mm (5.98 inches).

Figure 4: Orientation for Tray 1

Standard (such as letter and A4) and custom sizes, long edge up to 306 mm (12 inches) (weights up to 220 g/m2) (58-lb bond)
Standard sizes that commonly use this orientation are letter and A4.
NOTE
Tray 1 can handle up to 58-lb media but the duplexer can handle up to 53-lb media.
1
Yes
Long edge toward the printer; top of page toward the rear of the printer; first side to be printed facing down.

Figure 5: Orientation for Tray 1

Standard sizes other than A4 or letter, and custom sizes, long edge between 152 mm (6 inches) and 470 mm (18.5 inches), short edge between 98 mm (4 inches) and 306 mm (12 inches) (weights up to 220 g/m2) (58-lb bond)
1
No
Top of page toward the printer; side to be printed facing up.

Figure 6: Orientation for Tray 1

Standard (such as legal, 11 x 17, and A3) and custom sizes, long edge between 152 mm (6 inches) and 470 mm (18.5 inches), short edge between 98 mm (4 inches) and 306 mm (12 inches) (weights up to 220 g/m2) (58-lb bond)
1
Yes
Top of page toward the printer; first side to be printed facing down.

Figure 7: Orientation for Tray 1

Standard (such as letter and A4) and custom sizes, long or short edges between 210 mm (8.25 inches) and 297 mm (11.75 inches) (weights up to 200 g/m2) (53-lb bond)
2, 3, or 4
No
Top of page toward the rear of the tray; side to be printed facing down.

Figure 8: Orientation for Tray 2, 3 or 4

Standard (such as letter and A4) and custom sizes, long or short edges between 210 mm (8.25 inches) and 297 mm (11.75 inches) (weights up to 200 g/m2) (53-lb bond)
2, 3, or 4
Yes
Top of page toward the rear of the tray; first side to be printed facing up.

Figure 9: Orientation for Tray 2, 3 or 4

Standard (such as legal, 11 x 17, and A3) and custom sizes, long edge between 210 mm (8.25 inches) and 432 mm (17 inches), short edge between 148 mm (5.9 inches) and 210 mm (8.25 inches) (weights up to 200 g/m2) (53-lb bond)
2, 3, or 4
No
Top of page toward the right side of the tray; side to be printed facing down.

Figure 10: Orientation for Tray 2, 3 or 4

Standard (such as legal, 11 x 17, and A3) and custom sizes, long edge between 210 mm (8.25 inches) and 432 mm (17 inches), short edge between 148 mm (5.9 inches) and 210 mm (8.25 inches) (weights up to 200 g/m2) (53-lb bond)
NOTE
Print in this orientation when printing a booklet on A4 or letter paper using the optional multifunction finisher.
2, 3, or 4
Yes
Top of page toward the right side of the tray; first side to be printed facing up.

Figure 11: Orientation for Tray 2, 3 or 4

Prepunched letter or A4 (weights up to 220 g/m2) (58-lb bond)
NOTE
If using pre-punched media that is also preprinted, set the type to PREPUNCHED.
1
No
Long edge with holes toward the printer; top of page toward the rear of the printer; side to be printed facing up.

Figure 12: Orientation for Tray 1

Pre-punched letter or A4 (weights up to 220 g/m2) (58-lb bond)
NOTE
If using pre-punched media that is also preprinted, set the type to PREPUNCHED.
NOTE
Tray 1 can handle up to 58-lb media but the duplexer can handle up to 53-lb media.
1
Yes
Long edge with holes toward the printer; top of page toward the rear of the printer; first side to be printed facing down.

Figure 13: Orientation for Tray 1

Pre-punched letter or A4 (weights up to 200 g/m2) (53-lb bond)
NOTE
If using pre-punched media that is also preprinted, set the type to PREPUNCHED.
2, 3, or 4
No
Long edge with holes toward the right side of the tray; top of page toward the back of the tray; side to be printed facing down.

Figure 14: Orientation for Tray 2, 3, or 4

Pre-punched letter or A4 (weights up to 200 g/m2) (53-lb bond)
NOTE
If using pre-punched media that is also preprinted, set the type to PREPUNCHED.
2, 3, or 4
Yes
Long edge with holes toward the left side of the tray; top of page toward the back of the tray; side to be printed facing up.

Figure 15: Orientation for Tray 2, 3, or 4

Pre-punched custom size or alternative method for pre-punched letter or A4 (weights up to 200 g/m2) (53-lb bond)
NOTE
For custom-size pre-punched media, or if other orientations for letter and A4 pre-punched media are not aligned properly (holes on wrong side), use this orientation. The printer prints at half speed in this orientation.
2, 3, or 4
Yes
Long edge with holes toward the front of the tray; top of page toward the right side of the tray; first side to be printed facing down.

Figure 16: Orientation for Tray 2, 3, or 4

Labels (letter- or A4-size sheets) or transparencies
Tray 1 only
No (never duplex)
Long edge toward the printer; top of page toward the rear of the printer; side to be printed facing up.

Figure 17: Orientation for Tray 1

Envelopes
Tray 1 only
No (never duplex)
Short edge toward the printer (stamp edge away from the printer); side to be printed facing up. If the height of the envelope is greater than 7.5 inches, feed the envelope with the flap edge toward the printer. Otherwise, feed the envelope with the flap edge toward the rear of printer.

Figure 18: Orientation for Tray 1

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Dimensions and weight of media supported for each tray

The following table shows the minimum and maximum dimensions and maximum weight of media that can be used in each tray.

CAUTION: Do not duplex paper that is heavier than 200 g/m2 (53-lb bond). Damage to the printer and jams might result.
Tray
Prints custom sizes
Maximum weight
Minimum and maximum dimensions
Tray 1
Yes
220 g/m2 (58-lb bond)
The leading edge of the media that is feeding into the printer must be a minimum of 98 mm (3.9 inches) wide so that the rollers inside the printer can grab the paper, and a maximum of 306 mm (12 inches) wide.
The overall length of the media must be a minimum of 152 mm (7.5 inches), and a maximum of 470 mm (18.5 inches).
Tray 2 or Tray 3
Yes
200 g/m2 (53-lb bond)
The leading edge of the media that is feeding into the printer must be a minimum of 148 mm (5.8 inches) wide so that the rollers inside the printer can grab the paper, and a maximum of 297 mm (11.7 inches) wide.
The overall length of the media must be a minimum of 210 mm (8.3 inches) and a maximum of 432 mm (17 inches).
Tray 4
Yes
200 g/m2 (53-lb bond)
The leading edge of the media that is feeding into the printer must be a minimum of 182 mm (7.2 inches) wide so that the rollers inside the printer can grab the paper, and a maximum of 297 mm (11.7 inches) wide.
The overall length of the media must be a minimum of 210 mm (8.3 inches) and a maximum of 432 mm (17 inches).

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Selecting media for a document

The following table lists a variety of documents and the media suggested for each. The printer supports the media types fully.

NOTE: The list provides only suggestions; in most cases other supported media can be used.

All of the HP-brand media is available online at http://www.hpshopping.com or from your local office supplies retailer. (Click here to go to the ordering Web site at http://www.hpshopping.com.) Non-HP site

The printer supports the StoraEnso paper that is listed in the table. It is available through local office products suppliers.

NOTE: Set the type at the control panel when loading the trays, and in the printer driver when printing the print job.
Document
Suggested media and product number
Characteristics
Type
Brochure
HP High Gloss Laser Paper
letter (Q2419A)
11 x 17 (tabloid) (Q2420A)
A4 (Q2421A) A3 (Q2422A)
120 g/m2 (32-lb bond), 200 sheets, high-gloss finish coating on both sides
HP HEAVY
GLOSSY
Postcard
HP Premium Cover Paper
letter (Q2413A)
A4 (Q2414A)
200 g/m2 (75-lb bond), 100 sheets, matte finish on both sides
CARDSTOCK
>164 g/m2
Catalog
HP High Gloss Laser Paper
letter (Q2419A)
11 x 17 (tabloid) (Q2420A)
A4 (Q2421A)
A3 (Q2422A)
120 g/m2 (32-lb bond), 200 sheets, high-gloss finish coating on both sides
HP HEAVY
GLOSSY
Newsletter
HP Color Laser Paper
letter (HPL245R)
11 x 17 (tabloid) (HPL2417)
letter (HPL285R)
11 x 17 (tabloid) (HPL2817)
HPL245R and HPL2417: 90 g/m2 (24-lb bond), 500 sheets, matte finish on both sides
HPL285R and HPL2817: 105 g/m2 (28-lb bond), 500 sheets, matte finish on both sides
PLAIN
Handout, proposal, sales brief, flyer, and color image
HP Soft Gloss Laser Paper
letter (C4179A)
A4 (C4179B) letter (Q2415A)
11 x 17 (tabloid) (Q2416A)
A4 (Q2417A) A3 (Q2418A)
C4179A and C4179B: 120 g/m2 (32-lb bond), 200 sheets, satin finish coating on both sides
Q2415A, Q2416A, Q2417A, and Q2418A:
105 g/m2 (28-lb bond), 500 sheets, satin finish coating on both sides, 96 bright
HP HEAVY GLOSSY
Report
HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 x 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2 (24-lb bond), 500 sheets, matte finish on both sides
PLAIN
Business plan
HP High Gloss Laser Paper
letter (Q2419A)
11 x 17 (tabloid) (Q2420A)
A4 (Q2421A) A3 (Q2422A)
120 g/m2 (32-lb bond), 200 sheets, high-gloss finish coating on both sides
HP HEAVY GLOSSY
Training manual
HP Office Recycled Paper
letter (HPE1120)
3-hole prepunched (HPE113H)
legal (HPE1420)
75 g/m2 (20-lb bond), 500 sheets, matte finish on both sides, contains 30% post-consumer content (satisfies U.S. Executive Order 13101)
PLAIN
User manual
HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 x 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2 (24-lb bond), 500 sheets, matte finish on both sides
PLAIN
Cover
HP Premium Cover Paper
letter (Q2413A)
A4 (Q2414A)
StoraEnso Futura Laser Cover
11 x 17 (01109)
Q2413A and Q2414A:
200 g/m2 (75-lb cover), 100 sheets, super-smooth matte finish on both sides.
01109:
163 g/m2 (60-lb cover), 250 sheets, coated, premium white
CARDSTOCK
>164 g/m2
General office printing
HP Office Recycled Paper
letter (HPE1120)
3-hole prepunched (HPE113H)
legal (HPE1420)
75 g/m2 (20-lb bond), 500 sheets, matte finish on both sides, contains 30% post-consumer content (satisfies U.S. Executive Order 13101)
PLAIN
Color document
HP Color Laser Paper
letter (HPL245R)
11 x 17 (tabloid) (HPL2417)
letter (HPL285R)
11 x 17 (tabloid) (HPL2817)
HPL245R and HPL2417: 90 g/m2 (24-lb bond), 500 sheets, matte finish on both sides
HPL285R and HPL2817: 105 g/m2 (28-lb bond), 500 sheets, matte finish on both sides
PLAIN
Photograph/image
HP High Gloss Laser Paper
letter (Q2419A)
11 x 17 (tabloid) (Q2420A)
A4 (Q2421A) A3 (Q2422A)
120 g/m2 (32-lb bond), 216 x 279 mm (8.5 x 11 inches), 200 sheets, satin finish coating on both sides
HP HEAVY
GLOSSY
Proposal
HP Premium Choice
LaserJet Paper letter (HPU1132)
11 x 17 (tabloid) (HPU1732)
A4 (CHP410)
A4 (Asia) (Q2397A)
A3 (Asia) (Q2396A)
A4 (Europe) (CHP413)
A3 (Europe) (CHP421)
HPU1132, HPU1732, CHP410, Q2397A, and Q2396A:
120 g/m2 (32-lb bond), 500 sheets, matte finish on both sides, 98 bright
CHP413 and CHP421: 160 g/m2 (42-lb bond), 250 sheets, matte finish on both sides, 98 bright
HEAVY
106-163 g/m2
Chart
HP Premium Choice
LaserJet Paper letter (HPU1132)
11x17 (tabloid) (HPU1732)
A4 (CHP410)
A4 (Asia) (Q2397A)
A3 (Asia) (Q2396A)
A4 (Europe) (CHP413)
A3 (Europe) (CHP421)
HPU1132, HPU1732, CHP410, Q2397A, and Q2396A:
120 g/m2 (32-lb bond), 500 sheets, matte finish on both sides, 98 bright
CHP413 and CHP421: 160 g/m2 (42-lb bond), 250 sheets, matte finish on both sides, 98 bright
HEAVY
106-163 g/m2
Sign
HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
5 mil thick (0.005 inch) (approximately 44-lb bond equivalent), 50 sheets, satin finish coating on both sides
TOUGH PAPER
Map
HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
5 mil thick (0.005 inch) (approximately 44-lb bond equivalent), 50 sheets, satin finish coating on both sides
TOUGH PAPER
Restaurant menu
HP Tough Pape
r letter (Q1298A)
A4 (Q1298B)
5 mil thick (0.005 inch) (approximately 44-lb bond equivalent), 50 sheets, satin finish coating on both sides
TOUGH PAPER
Waterproof document
HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
5 mil thick (0.005 inch) (approximately 44-lb bond equivalent), 50 sheets, satin finish coating on both sides
TOUGH PAPER
Tearproof document
HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
5 mil thick (0.005 inch) (approximately 44-lb bond equivalent), 50 sheets, satin finish coating on both sides
TOUGH PAPER
Document
Suggested media and product number
Characteristics
Type
Letterhead
HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 x 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2 (24-lb bond), 500 sheets, matte finish on both sides
PLAIN
Correspondence
HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 x 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2 (24-lb bond), 500 sheets, matte finish on both sides
PLAIN
Transparency
HP Color LaserJet
Transparencies
letter (C2934A)
A4 (C2936A)
5 mil thick (0.005 inch), 50 sheets
TRANSPARENCY

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Determining media type

For media that is not mentioned in the table in the previous section, it is possible to determine the type setting by using the following criteria.

NOTE: Set the type at the control panel when loading the trays, and in the printer driver when printing the print job.
Weight
Finish
Type
Less than 75 g/m2 (20-lb bond)
Any
LIGHT<75 g/m2
75 g/m2 (20-lb bond) through 105 g/m2 (28-lb bond)
Matte
PLAIN
80 g/m2 (21-lb bond) through 105 g/m2 (28-lb bond)
Glossy
GLOSSY 75-105 g/m2
106 g/m2 (29-lb bond) through 163 g/m2 (43-lb bond)
Matte
HEAVY 106-163 g/m2
106 g/m2 (29-lb bond) through 163 g/m2 (43-lb bond)
Glossy
HP HEAVY GLOSSY (if using HP-brand media) NON HP HEAVY GLOSSY (if using non-HP-brand media)
164 g/m2 (44-lb bond) and heavier
Any
CARDSTOCK>164 g/m2

Determining weight

To determine the media’s weight, see the label on the media packaging. If the label does not specify a weight, note the thickness and flexibility of the media. Generally, the thicker and less flexible media is, the greater is its weight.

NOTE: Most manufactures do not state on their packaging whether the media is bond weight, text, or index weight etcetera. Always check the metric weight since most manufactures also place this on their packaging. Click here for information about paper-weight equivalences below.

Matte versus glossy

To determine the media’s finish, see the label on the media packaging. If the label does not specify a finish, look to see if the media is smooth and shiny. If so, the best print quality will come by using one of the glossy types (depending on its weight). If the media is not smooth and shiny, it probably has a matte finish.

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Supported media sizes for input and output

NOTE: For more information about one of the optional HP output devices, see the User Guide that came with the device.

The following table lists the media sizes that are supported for the HP Color LaserJet 9500 series printers.

Tray or bin
Capacity
Media
Weight
Tray 1
Up to 100 sheets (10 mm total height, 5 mm total height for media that is 200 g/m2 [53-lb bond] or heavier)
  • Standard sizes: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, JPostD, 8K, 16K

  • Custom sizes: minimum: 98 x 152 mm (3.9 x 7.5 inches) maximum: 306 x 470 mm (12 x 18.46 inches)

  • 64 to 220 g/m2 (17- to 58-lb bond)

  • Duplex printing: 64 to 200 g/m2 (17- to 53-lb bond)

Up to 10 envelopes (10 mm total height)
  • Envelope sizes: commercial #10, C5, DL, Monarch, B5

  • Minimum custom size: 98 x 191 (3.85 x 7.5 inches)

  • Maximum custom size: 254 x 330.20 mm (10.0 x 13 inches)

NOTE Print envelopes and labels from Tray 1 only.
Tray 2 and Tray 3
Up to 500 sheets
  • Standard sizes: letter, legal, executive, ISO A3, ISO A4, ISO A5, JIS B4, JIS B5, 11 x 17

  • Custom sizes: minimum: 148 x 210 mm (5.8 x 8.2 inches) maximum: 297 x 432 mm (11.7 x 17 inches)

64 to 200 g/m2 (17- to 53-lb bond)
Tray 4
Up to 2,000 sheets
  • Standard sizes: letter, legal, executive, ISO A3, ISO A4, 11 x 17, JIS B4, JIS B5

  • Custom sizes: minimum: 182 x 210 mm (7.17 x 8.27 inches) maximum: 297 x 432 mm (11.7 x 17 inches)

64 to 200 g/m2 (17- to 53-lb bond)
Top bin
Up to 50 transparencies Up to 500 sheets of 75 g/m2 (20-lb bond) or the equivalent height of heavier-weight media
  • Standard sizes: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, JPostD, Monarch, 8K, 16K

  • Any Custom sizes the printer can print on.

64 to 200 g/m2 (17- to 53-lb bond)
Left bin
Up to 10 transparencies Up to 100 sheets of 75 g/m2 (20-lb bond) or the equivalent height of heavier-weight media
  • Standard sizes: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, JPostD, Monarch, 8K, 16K

  • Any Custom sizes the printer can print on.

64 to 220 g/m2 (17- to 58-lb bond)
Duplexer
Not applicable
  • Standard sizes: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B4, JIS B5, 8K, 16K

  • Any Custom size media the printer can print on.

NOTE: Duplexing is not supported for envelopes, labels, or transparencies
64 to 200 g/m2 (17- to 53-lb bond)
Optional 3,000-sheet stacker
Up to 3,000 sheets of letter or A4
Up to 1,500 sheets of ledger or A3
  • Standard sizes for face-down bin: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, 8K, 16K Standard sizes for face-up bin: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, JPostD, Monarch, 8K, 16K

  • Custom sizes: long edge between 191 mm and 470 mm (7.5 inches and 18.5 inches), short edge between 98 mm and 306 mm (3.9 inches and 12 inches)

  • 64 to 200 g/m2 (17- to 53-lb bond) in face-down bin

  • 64 to 220 g/m2 (17- to 58-lb bond) in face-up bin

Optional 3,000-sheet stapler/stacker
Up to 3,000 sheets stacked (up to 50 sheets stapled)
  • Standard sizes for face-down bin: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, 8K, 16K Standard sizes for face-up bin: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, JPostD, Monarch, 8K, 16K

  • Custom sizes: long edge between 191 mm and 470 mm (7.5 inches and 18.5 inches), short edge between 98 mm and 306 mm (3.9 inches and 12 inches)

  • 64 to 200 g/m2 (17- to 53-lb bond) in face-down bin

  • 64 to 220 g/m2 (17- to 58-lb bond) in face-up bin

Optional multifunction finisher
Up to 1,000 sheets stacked (up to 50 sheets stapled)
  • Standard sizes for face-down bin: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, 8K, 16K Standard sizes for face-up bin: letter, legal, executive, ISO A3, ISO A4, ISO A5, 11 x 17, JIS B5, JIS B4, JPostD, Monarch, 8K, 16K

  • Custom sizes: long edge between 191 mm and 470 mm (7.5 inches and 18.5 inches), short edge between 98 mm and 306 mm (3.9 inches and 12 inches)

  • 64 to 200 g/m2 (17- to 53-lb bond) in face-down bin

  • 64 to 220 g/m2 (17- to 58-lb bond) in face-up bin

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Paper-weight equivalence

Use the following table to determine the approximate equivalent basis weight for weight specifications other than U.S. bond weight. For example, to determine the equivalent of 20-lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row two, first column) and scan across the row to the metric weight (in the last column). The equivalent is 75 g/m2.

NOTE: Most manufactures do not state on their packaging whether the media is bond weight, text, or index weight etcetera. Always check the metric weight since most manufactures also place this on their packaging.
CAUTION: Do not use weight that is less than 64 g/m2 (17-lb bond) or more than 220 g/m2 (58-lb bond). Using media weights that are not listed in the paper-weight equivalence table can cause jams.
U.S. bond weight (lb)
U.S. text/ book weight (lb)
U.S. cover weight (lb)
U.S. Bristol weight (lb)
U.S. index weight (lb)
U.S. tag weight (lb)
Metric weight (g/m2)
17
43
24
29
35
39
64
20
50
28
34
42
46
75
21
54
30
36
44
49
80
22
56
31
38
46
51
81
24
60
33
41
50
55
90
27
68
37
45
55
61
100
28
70
39
49
58
65
105
32
80
44
55
67
74
120
34
86
47
58
71
79
128
36
91
50
62
75
83
135
39
100
55
67
82
91
148
42
107
58
72
87
97
157
43
110
60
74
90
100
163
47
119
65
80
97
108
176
53
134
74
90
110
122
200
58
146
80
98
120
133
220

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Media specifications

NOTE: It is critical that the printer is properly configured for the media type and size being used. The correct selections must also be made in the driver for paper type and size after configuring the printer. The printer adjusts many factors to obtain optimum print quality based on the media selections being used. Not making the correct settings on the printer and or driver can give less than optimum print quality results.

Envelopes

Successful printing on envelopes depends on the quality of the envelopes. When selecting envelopes, consider the following components.

NOTE: When printing on envelopes, make sure to set the ENVELOPE type at the control panel when loading the tray, and in the printer driver when printing the print job.

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers but also within a box from the same manufacturer.

  • Construction: Before printing, envelopes should lie flat with less than 6 mm (0.25 inch) curl and should not contain air. (Envelopes that trap air can cause printing problems.)

  • Condition: Make sure that envelopes are not wrinkled, nicked, or otherwise damaged.

Envelopes with adhesive strips or multiple flaps

Envelopes with a peel-off adhesive strip, or with more than one flap that folds over to seal, must use adhesives that are compatible with the heat and pressure of the printer. The extra flaps might cause wrinkling, creasing, or jams.

Envelopes with double-side seams

Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope.

Envelope storage

Proper storage of envelopes contributes to good print quality. Envelopes should be stored flat. If air is trapped in an envelope and creates an air bubble, then the envelope might wrinkle during printing.

Envelope margins

The following table gives typical address margins for a Commercial #10 or DL envelope. For the best print quality, position margins no closer than 15 mm (0.6 inch) from the edges of the envelope.

CAUTION: Do not use envelopes that contain pressure-sensitive adhesive, clasps, snaps, windows, coated linings, exposed self-stick adhesives, or other synthetic materials.
Type of address
Top margin
Left margin
Return address
15 mm (0.6 inch)
15 mm (0.6 inch)
Delivery address
51 mm (2 inches)
85 mm (3.5 inches)

Labels

When selecting labels, consider the quality of each component:

  • Arrangement: Labels can peel off sheets that have spaces between the labels, causing serious jams. Use only full-sheet labels.

  • Adhesives: The adhesive material should be stable at 200 degrees C (392 degrees F), the maximum fusing temperature of the printer.

  • Curl: Before printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

  • Condition: Do not use labels that have wrinkles, bubbles, or other indications of separation. Do not use sheets that have missing labels.

    NOTE: When printing on labels, make sure to set the LABEL type at the control panel when loading the tray, and in the printer driver when printing the print job.

Card stock

When selecting card stock, consider the quality of each component:

  • Smoothness: 135- to 220-g/m2 (36- to 58-lb bond) card stock should have a smoothness rating of 100 to 180 Sheffield.

  • Curl: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.

  • Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.

  • Size: Click here for information about supported sizes.

  • Weight: Card stock of 200 g/m2 (53 lb) or less can be loaded in any tray. Card stock heavier than 200 g/m2 (53 lb) must be printed from only from Tray 1.

    NOTE: When printing on card stock, make sure to set the CARDSTOCK type at the control panel when loading the tray, and in the printer driver when printing the print job.

Click here for information about the minimum and maximum dimensions and maximum weight of media that can be used in each tray.

Glossy media

Keep these considerations in mind when selecting or printing on glossy media:

  • Print quality can vary with the media used. For best results, use HP-brand glossy media.

  • When using media that has only one glossy side, make sure to orient the media so that the printer prints on the glossy side. (Click here to go to more information about orienting media.)

    NOTE: When printing on glossy media that is between 75 g/m2 (20-lb bond) and 105 g/m2 (28-lb bond) in weight, make sure to set the GLOSSY type at the control panel when loading the tray, and in the printer driver when printing the print job.

    When printing on HP-brand glossy media that is between 106 g/m2 (29-lb bond) and 163 g/m2 (43-lb bond) in weight, make sure to set the HP HEAVY GLOSSY type at the control panel when loading the tray, and in the printer driver when printing the print job.

    When printing on non-HP-brand glossy media that is between 106 g/m2 (29-lb bond) and 163 g/m2 (43-lb bond) in weight, make sure to set the NON HP HEAVY GLOSSY type at the control panel when loading the tray, and in the printer driver when printing the print job.

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Printing by type and size of media

It is possible to configure the printer to select media by type (such as plain, glossy, or letterhead) and size (such as letter or A4), rather than by source (a tray).

Benefits of printing by type and size of media

Printing by type or size means you want the printer to pull paper or print media from the first tray that is loaded with the type or size chosen. Selecting media by type and size results in significantly better print quality for heavy paper and glossy paper. Using the wrong setting can result in unsatisfactory print quality. Always print by type for special print media such as labels or grayscale transparencies. Always print by size for envelopes.

To print by type or size if the trays have not been configured for a certain type or size, load the paper or print media into Tray 1, and then select the type or size from the Page Setup dialog box, the Print dialog box, or the Print Properties dialog box.

NOTE: The type and size settings can also be configured from the HP Web Jetadmin software for networked printers. For Macintosh operating systems, these settings can be configured by using the HP LaserJet Utility.

To print by type and size of paper (Tray 1)

  1. Load and adjust the tray.

  2. At the printer control panel press (Select) to open the menus.

  3. Use (Up button) or (Down button) to scroll to PAPER HANDLING, and then press (Select).

  4. Do one of the following:

    • To allow the printer to print automatically from Tray 1, if it is loaded: Set TRAY 1 SIZE=ANY SIZE and TRAY 1 TYPE=ANY TYPE (First mode).

    • To print by type and size from Tray 1, but to have the printer prompt you to load paper before printing: Set TRAY 1 SIZE to the size that is loaded and set TRAY 1 TYPE to anything except ANY TYPE (Cassette mode).

  5. In the software program, click File .

  6. Click Print .

  7. Click Properties .

  8. In the printer driver, make sure to select the type specified in Step 4.

To print by type and size of paper (Tray 2, 3, or 4)

  1. Load and adjust the tray.

  2. At the printer control panel, press (Select) to change the size (if it was not detected) or the type.

  3. Use (Up button) or (Down button) to scroll to the desired size or to the type PAPER HANDLING, and then press (Select).

    NOTE: To print by type and size from Tray 2, 3, or 4, it may be necessary to unload or close Tray 1.
  4. In the software program, click File .

  5. Click Print .

  6. Click Properties .

  7. In the printer driver, make sure to select a type other than Auto Select.

Custom versus Any Custom

When setting the custom/standard switch in a tray to Custom, it is possible to select CUSTOM or ANY CUSTOM as the media size.

If the media size is set as CUSTOM, a prompt appears for the exact height (X dimension) and width (Y dimension) of the media. When printing by size and type and requesting custom-size media, the printer prints from that tray only if the printer driver requests that same custom size. If the printer driver requests a custom size other than the size that has been set, and no tray is set as ANY CUSTOM, an error message appears.

If the media size is set as ANY CUSTOM, no prompt appears for the media dimensions. When printing by size and type, the printer looks first for a CUSTOM tray that contains the requested custom-size media. If no CUSTOM tray contains the requested custom-size media, the printer prints from the tray set to ANY CUSTOM regardless of the size of the media in that tray .

ANY CUSTOM saves time if only one custom-size media is used in the printer, or if the selection is by tray in the driver. If more than one custom-size media is used in the printer, the CUSTOM option is highly recommended.

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Stacking and storing media

Guidelines for stacking and storing

Follow these guidelines when stacking and storing print media:

  • Keep media in its packaging, unopened, until it is to be used.

  • Do not store cartons or reams directly on the floor; place cartons on a pallet or on shelves.

  • Do not store individual reams in a manner that will result in curling or warping.

  • Rewrap partially used packages of media before storing.

  • Do not place anything on top of the media, regardless of whether the paper is packaged or unpackaged.

  • Store envelopes in a protective box to avoid damaging the envelope edges.

  • Keep stored media away from extremes in temperature and humidity.

  • Do not stack more than six boxes on top of each other.

  • Stack each box squarely on top of the one underneath.

  • Stack each box upright.

  • Do not store printed documents in vinyl folders (which can contain plasticizers) and do not expose the documents to petroleum-based solvents.

Environmental considerations

For best performance, store and use media at 20 to 24 degrees C (68 to 75 degrees F), with a relative humidity of 45 to 55 percent. When media is used in an environment outside those temperature and humidity ranges, follow these guidelines:

  • Keep media in its packaging, unopened, until it is to be used. If media will not be used for a significant length of time, replace it in its packaging. If media is left unwrapped or in the printer input tray, extreme changes in the environment will cause the media to assume unwanted characteristics.

  • In the case of extreme humidity, keep paper and envelopes tightly wrapped in plastic.

If a significant temperature difference occurs between the media storage area and the printer-operating environment, allow the media time to adjust to the temperature in the printer-operating environment before unwrapping it. The greater the temperature difference and the larger the amount of media to acclimate, the longer this time period should be. Allow one day for every 10 degrees C (20 degrees F) difference in temperature between the storage environment and the printing environment.

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