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HP LaserJet 1150 and 1300 Series Printers - Cleaning and Maintaining the Printer

Introduction

This document provides guidelines on when to clean and maintain HP LaserJet 1150 and 1300 series printers. It explains how to clean the print path, the inside and outside of the printer, the pickup roller, and the printer separation pad. It also provides information for ordering printer accessories.

Click here to go to "Ordering supplies and accessories" below for information about how to order supplies and accessories.

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Guidelines for cleaning equipment

CAUTION: Before performing these steps, unplug the printer to avoid shock hazard.

To maintain print quality, thoroughly clean the printer at the following times:

  • Any time a new print cartridge is installed

  • After printing approximately 2,500 pages

  • Whenever print quality problems appear

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing. To correct and prevent these types of problems, clean the print cartridge area and the printer media path.

To avoid permanent damage to the print cartridge, do not use ammonia-based cleaners on or around the printer.

WARNING: Avoid touching the heating element in the fuser. It might be very hot and can cause burns.
CAUTION: Do not touch the surface of the black sponge transfer roller. Contaminants on the roller can cause print quality problems.

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Cleaning the inside and outside of the printer

Clean the outside of the printer with a clean, damp cloth when necessary. Clean the inside with only a dry, lint-free cloth (such as a lens tissue).

CAUTION: Do not use ammonia-based cleaners on or around the printer.

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Cleaning the print path

Use this process if toner specks or dots appear on printouts. This process produces a transparency with toner debris, which should be discarded.

NOTE: This process requires a transparency to remove dust and toner from the print paper path. Do not use bond or rough paper.

Make sure that the transparency used is rated for laser printers and meets media requirements for the printer.

If transparency film is unavailable, use paper. If paper must be used, perform the procedure two or three times to ensure proper cleaning.

Use the following steps to clean the print path.

  1. Make sure that the printer is idle and that the Ready light is on.

  2. Load a transparency in the priority input tray.

  3. Print a cleaning page using one of the following methods:

    • Open the HP Toolbox: On the Start menu, point to Program s, point to HP LaserJet 1150 or HP LaserJet 1300 , and choose the HP toolbox . The HP toolbox opens in a Web browser: Click the Troubleshooting tab, and then click Print Quality Tools . Select the cleaning page.

      -OR-

    • On the printer control panel, press and hold the Go button until all three lights come on (about ten seconds). When all three lights come on, release the Go button.

      NOTE: The cleaning process takes approximately two minutes. The cleaning page stops periodically during the cleaning process. The three lights on the printer blink until the cleaning process is complete. Do not turn the printer off until the cleaning process has finished. It might be necessary to repeat the cleaning process several times to thoroughly clean the printer.
  4. Discard the transparency.

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Cleaning the print cartridge area

The print cartridge area does not need to be cleaned often. However, cleaning this area can improve the quality of printed sheets.

Use the following steps to clean the print cartridge area.

  1. Unplug the power cord from the printer, and allow the printer to cool.

    Figure 1: Power cord unplugged

  2. Open the print cartridge door, and remove the print cartridge.

    Figure 2: Print cartridge removed

    CAUTION: To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if necessary. Also, do not touch the black sponge transfer roller inside the printer. Doing so can damage the printer.
  3. Wipe the media path area and the print cartridge cavity with a dry, lint-free cloth.

    Figure 3: Residue wiped away

    NOTE: Use only a dry, lint-free cloth to remove dust and toner. Using a vacuum or other device to clean inside the product can damage the vacuum or the printer.
  4. Replace the print cartridge, and close the print cartridge door.

    Figure 4: Print cartridge reinserted and cover closed

  5. Plug the power cord back into the printer to turn it on.

    Figure 5: Power cord plugged in

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Cleaning the pickup roller

If the printer regularly mispicks (no media feeds through or more than one sheet feeds through), it might be necessary to clean the pickup roller. (Click here to go to "Ordering supplies and accessories" below to order a new pickup roller.)

NOTE: Failure to complete this procedure when needed might damage the printer.

Use the following steps to clean the pickup roller.

  1. Unplug the power cord from the printer, and allow the printer to cool.

    Figure 6: Power cord unplugged

  2. Open the print cartridge door, and remove the print cartridge.

    Figure 7: Print cartridge door opened and print cartridge removed

  3. Find the pickup roller.

    Figure 8: Location of pickup roller

  4. Release the tabs on each side of the pickup roller by pushing them away from the roller, and then rotate the pickup roller toward the front.

    Figure 9: Tabs released and pickup roller rotated toward front

    CAUTION: The tabs are fragile. Be careful not to break them.
  5. Gently pull the pickup roller up and out.

    Figure 10: Pickup roller removed

  6. With a water-dampened lint-free cloth, scrub the roller.

    Figure 11: Roller scrubbed with clean water only

  7. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

    Figure 12: Roller wiped with lint-free cloth

  8. Allow the pickup roller to dry completely before reinstalling it in the printer.

  9. Position the cleaned part in the slot from which it was removed.

    Figure 13: Pickup roller positioned in place

    NOTE: Circular and rectangular pegs on each side prevent the pickup roller from being incorrectly positioned.
  10. Reinstall the pickup roller as described in Steps 6 through 9 for changing the pickup roller. Position the cleaned part in the slot from which it was removed.

    Figure 14: Pickup roller snapped into place

  11. Rotate the top of the new pickup roller as shown in the figure until both sides snap into place.

    Figure 15: Pickup roller snapped into place

  12. Reinstall the print cartridge, and close the print cartridge door.

    Figure 16: Print cartridge reinstalled

  13. Plug the power cord back into the printer to turn it on.

    Figure 17: Power cord plugged in

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Cleaning the printer separation pad

If the input tray feeds more than one page at a time, it might be necessary to clean the printer separation pad. Recurring feed problems indicate that the printer separation pad is worn. (Click here to go to "Ordering supplies and accessories" below to order a new separation pad.)

Use the following steps to change the printer separation pad.

  1. Unplug the power cord from the printer, and allow the printer to cool.

    Figure 18: Power cord unplugged

  2. Remove the input trays.

    Figure 19: Input trays removed

  3. Find the blue separation pad. (For the HP LaserJet 1300 series, it might be necessary to push down the media lift plate to see the separation pad.)

    Figure 20: Blue separation pad

  4. To pry the separation pad up from the spring-loaded base, insert a flat-edged screwdriver in the slot under the separation pad and twist until the tabs are free.

    Figure 21: Separation pad freed from spring-loaded base

    CAUTION: The tabs are fragile. Be careful not to break them.
  5. Reach in through the opening, push the spring-loaded base down with one hand, and pull the separation pad up with the other hand.

    Figure 22: Separation pad removed

  6. Dampen a lint-free cloth with clean water, and scrub the pad.

    Figure 23: Pad scrubbed with water

  7. Using a dry, lint-free cloth, wipe the pad to remove the loosened dirt.

    Figure 24: Pad wiped with lint-free cloth

  8. Allow the pad to dry completely before reinstalling it in the printer

  9. With one hand, position the separation pad in the slot from which it was removed. With the other hand, reach through the input tray opening, and push the spring-loaded base down.

    Figure 25: Separation pad positioned in slot

    1 - Separation pad slot
    2 - Spring loaded base
    NOTE: The tab on the right is larger to help in positioning it correctly.
  10. Snap both sides of the separation pad firmly into place.

    Figure 26: Separation pad snapped into place

    CAUTION: Make sure that the separation pad is straight and that there is no space between the separation pad and the spring-loaded base. If the separation pad is not straight or a space appears on one side, remove the separation pad, make sure that the larger tab is on the right, reinsert the separation pad, and snap both sides into place.
  11. Reinsert the pickup roller, print cartridge, and input trays. Plug the printer in to turn it back on.

    Figure 27: Printer plugged in

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Ordering supplies and accessories

Printer capabilities can be increased with optional accessories and supplies. Use accessories and supplies specifically designed for the HP LaserJet 1150 and HP LaserJet 1300 series printers to ensure optimum performance.

To order supplies, visit one of the following Web sites:

The HP LaserJet 1300 series printer features Smart Printing Supplies. When pressing and holding the Go button for five seconds print a Configuration page, a Supplies Status page prints after the Configuration page. The Supplies Status page has information on the amount of toner remaining in the print cartridge, part numbers for ordering supplies, and whether the installed print cartridge is a genuine HP supply item.

The following table lists all HP supplies and accessories.

Type
Item
Description or use
Order number
Printing supplies
HP Multipurpose paper
HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the US, call (1) 800-471-4701.
HPM1120
HP LaserJet paper
Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S., call 1-800-471-4701.
HPJ1124
HP LaserJet transparency film
HP brand transparency film for use with HP LaserJet monochrome printers.
92296T (letter)
92296U (A4)
Print cartridge for the HP LaserJet 1150 printer
UltraPrecise print cartridge
Replacement print cartridges for the HP LaserJet 1300 series printers.
Q2624-67901
Print cartridges for the HP LaserJet 1300 series printer
UltraPrecise print cartridges
Replacement print cartridges for the HP LaserJet 1300 series printers.
Q2613A (2,500-page cartridge)
Q2613X (4,000-page cartridge)
Supplementary documentation
HP LaserJet Family Print Media Guide
A guide to using paper and other print media with HP LaserJet printers.
5963-7863
Replacement pars
Media pickup roller
Used to pick the media from the input tray and advance it through the printer.
RF0-1008CN
Input tray
Used to hold media for the printer.
RM1-0553-000CN
Input tray cover
Used to cover the media in the input tray.
RM1-0554-000CN
Separation pad for the printer
Used to keep multiple sheets from feeding through the printer path.
RF0-1007CN
Accessories
250-sheet paper feeder
This is an accessory for the HP LaserJet 1300 series printer. It provides an additional 250-sheet input tray.
Q2485A

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