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HP DraftPro, DraftPro DXL, and DraftPro EXL Plotters - Issues and Solutions
ISSUE: Issues and solutions for the HP DraftPro, DraftPro DXL, and DraftPro EXL plotters.
SOLUTION: These products have since been discontinued:
How to run the Demonstration Plot
ISSUE: How to run a demo plot on the HP DraftPro, DXL, and EXL series plotters.
SOLUTION: Do the following:
VIEW light flashes
ISSUE: What does it mean when the VIEW light flashes on the HP DraftPro, DXL, EXL plotters (the indicator light is next to VIEW button at the bottom lower left corner of the front panel).
SOLUTION: The VIEW light usually indicates a general error state. It could be triggered by a communication or programming problem. Follow communication troubleshooting guidelines to resolve the problem (see page 2-8 of the DraftPro DXL, EXL User Guide for more details).
Interfaces and dip switches
ISSUE: Interface options available on the HP DraftPro, EXL, and DXL plotters.
ISSUE: The default rear-panel dip switch settings for the HP DraftPro, DraftPro DXL, and DraftPro EXL plotters.
Refer to the User’s Guide for other Baud and Parity settings.
NOTE: Always remember that after making any rear-panel dipswitch changes, turn the plotter off and on again.
Questions on pens
ISSUE: The pen and media combinations supported by the HP DraftPro series plotters.
SOLUTION: The following pen and media combinations are supported.
ISSUE: What happens if a specific type of pen is used in the wrong carousel?
SOLUTION: When the wrong carousel is used, pens will not fit properly in the caps and they will dry out sooner.
ISSUE: Using rollerball pens on the HP DraftPro series plotters.
SOLUTION: Rollerball pens require more force applied by the plotter to work correctly; more force than is required for use of the fiber-tip, refillable or disposable pens. The HP DraftPro series plotters do not have an adjustable force option.
PEN SPEED and FORCE SETTINGS
ISSUE: How to adjust the pen speed on the HP DraftPro, DraftPro DXL and DraftPro EXL plotters.
SOLUTION: The HP DraftPro series plotters have adjustable pen speeds through a series of keystrokes on the front panel.
The default is 40 cm/s. The range of speeds for the HP DraftPro plotter is from a minimum of 5 cm/s to a maximum of 40 cm/s, and for the HP DraftPro DXL/EXL plotter the range is from 5 cm/s to 80 cm/s. The recommended speeds are:
ISSUE: Can the pen force be adjusted on any of the HP DraftPro series plotters?
SOLUTION: No. There is no adjustment for the pen force.
ISSUE: If the pen speed in the software application and the HP DraftPro, DXL or EXL plotter front panel settings are different, what will happen?
SOLUTION: If pen speed can be set in the software, it will override the speed settings set on the front panel. If the software does not have the option to set pen speed, then the speed set on the front panel will stay in effect.
SUPPORTED MEDIA SIZES
ISSUE: The types of media that can be used on the HP DraftPro, DraftPro DXL and DraftPro EXL plotters.
SOLUTION: Use the following media on the HP DraftPro series plotters.
HP DRAFTPRO plotter (7570A)
ISSUE: The media sizes that can be used on the HP DraftPro plotter (7570A).
SOLUTION: C/A2 - D/A1 ONLY
HP DRAFTPRO DXL plotter (7575A)
ISSUE: The media sizes that can be used on the HP DraftPro DXL plotter (7575A).
SOLUTION: A/A4 - D/A1
HP DRAFTPRO EXL plotter (7576A)
ISSUE: The media sizes that can be used on the HP DraftPro EXL plotter (7576A).
SOLUTION: A/A4 - E/A0
ISSUE: The kinds of pen carousels that are available for the HP DraftPro series plotters.
SOLUTION: Two types of carousels are available.
POWER OPTIONS / SPECIFICATIONS
ISSUE: Changing the power on the plotter to take it to another country.
SOLUTION: The plotters support 100V to 240V. The power option can be changed only by an authorized service personnel. The correct power cord will be necessary for the country of destination.
ISSUE: Digitizing with the HP DraftPro, DraftPro DXL and DraftPro EXL series plotters.
SOLUTION: This will require software that supports digitizing. Most software packages that support digitizing require that the plotter have a digitizing sight loaded. There are two digitizing sights available for the HP DraftPro series plotters:
ISSUE: The built-in buffer sizes on the HP DraftPro, DraftPro DXL and DraftPro EXL plotters.
ISSUE: Adding memory to any of the HP DraftPro series plotters.
SOLUTION: The HP DraftPro DXL and EXL plotters have user-installable memory cards that are installed in the slot provided at the rear of the plotter. There is no memory upgrade for the HP DraftPro plotters.
ISSUE: Using additional memory and HP-IB at the same time on the HP DraftPro DXL or EXL plotters.
SOLUTION: This is not possible. Both options use the same installation slot and only one option can be installed at a time.
MARGINS / PLOTTABLE AREA AND CLIPPING
ISSUE: The margin settings for the HP DraftPro, DraftPro DXL, and DraftPro EXL plotters.
NOTE: The "leading edge" is the front end of the paper at the front of the plotter. The "trailing edge" is the back end of the paper that hangs out the back of the plotter.
Using expanded margins can cause the pinch wheels to roll over where ink has been laid down on the plot. The pinch wheels may track the ink around the drawing.
ISSUE: Obtaining more plottable area on the paper loaded on an HP DraftPro series plotter so drawings are not clipped.
SOLUTION: Try changing the margins to expanded.
Change rear-panel dip switch 8 from "0" to "1." Turn the plotter off and then on again after the switch has been changed to ensure that the plotter recognizes the change.
ISSUE: When using AutoCAD and one of the HP DraftPro series plotters, how to make sure that the drawing is not "clipped" along the edges.
SOLUTION: clipping with AutoCAD is experienced when a standard media size is selected through the software. The "standard" plotting area in AutoCAD is larger than the one allowed by the plotter. To avoid this, input the actual plotting dimensions in place of the media size. For example, take the actual dimensions of the media and subtract both plotter margins and approximately 0.3" (8 mm) to account for media measurement variation.
HOW TO PUT THE PEN AWAY
ISSUE: Putting the pen away on an HP DraftPro, DraftPro DXL and DraftPro EXL plotters.
SOLUTION: HP DraftPro/ DraftPro DXL/ DraftPro EXL plotters - Press ENTER and the button for the pen number to return to the carousel (the pen number is defined by its stall number in the carousel). The plotter will then return the pen to that stall number of the carousel.
NOTE: The software command to put the pen away is "SP0;".
ROTATING DRAWINGS FROM THE FRONT PANEL
ISSUE: Rotating a drawing through the front panel.
SOLUTION: Press ROTATE on the front panel and the plotter will rotate the drawing 90 degrees counterclockwise. Press rotate again and rotate will be turned off. A drawing cannot be rotated more than 90 degrees.