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HP Designjet 1000 Series (A Model) Printers - Firmware and Memory Upgrade Instructions

ISSUE: How to upgrade the memory and firmware in an HP Designjet 1000 series printer.
SOLUTION: To either upgrade firmware or add additional memory (RAM) to the printer, follow the appropriate set of instructions below.
CAUTION: The memory upgrade module contains electrical components that are easily damaged by small amounts of static electricity. Please read the following information carefully before you handle any firmware or memory module.
  • Leave the module in the anti-static bag until you are ready to install it.
  • If possible, use an anti-static wrist strap and grounding mat.
  • Before you remove the firmware or memory module from the anti-static bag, touch a grounded, unpainted metal surface to discharge static electricity if you are not wearing a ground strap.
Instructions
  1. Remove the left most paper tail deflector to enable access to the firmware and memory panel.
  2. Turn off the printer’s power by shutting it off at the front panel Power button and the rear power isolator switch.
  3. Remove the firmware and memory cover plate using either a Torx #12 or a flat blade screwdriver that will fit into the Torx slot (4 screws).
  4. The graphic below shows the positions of the firmware and memory modules as you are looking from the rear of the printer.

    Figure 1: Module postitioning

  5. If you are using a ground strap while installing the modules, place the ground strap on the lower-left side of the printer’s electronics module enclosure.

    Figure 2: Placing ground strap on the printer's electronics module enclosure.

  6. Remove the printer’s firmware and memory:
    1. Press down the bottom clip holding the firmware or memory module in its slot
    2. Push up on the top clip holding the firmware or memory module in its slot.
    3. Using the hand the ground strap is attached to, pull the firmware or memory module out of its slot.
      CAUTION: Place the removed firmware or memory module into an anti-static bag to prevent any damage from static electricity.
  7. Install the printer’s firmware or memory module, by performing the opposite of the removal operation.
    1. Using the hand with the ground strap, push the firmware or memory module into its slot until it presses into the slot and the upper and lower clips cover the top and bottom sides of the module.

      Retainer clips move from a raised/lowered angle to a horizontal position on the top and bottom of the module respectively.

    2. Push up on the bottom clip holding the firmware or memory module to lock it into place.
    3. Press down on the top clip holding the firmware or memory module to lock it into place.
  8. Secure the firmware and memory module cover plate onto the back of the printer.
  9. Secure the paper tail deflector onto the printer.
  10. Turn the printer’s main power on using the rear power isolator switch. Secondly, turn the printer on using its front panel power button located in the upper-right corner of the printer’s front display panel area.
  11. Following printer initialization, use the Down arrow key to highlight the Printer icon, and then press the Enter button.
  12. Using the arrow keys, scroll to Utilities, and press Enter.
  13. Scroll to Statistics, and press Enter.
  14. Check the Statistics menu’s following entries:
    • See if the memory module has been successfully installed in both HP Designjet 1000 series printers, check the “RAM present=” (current code revision).
    • See if the firmware module has been successfully installed in the HP Designjet 1050c printer, check the “Code rev=” (current code revision).
    • See if the firmware module has been successfully installed in the HP Designjet 1055cm printer, check the “Code rev=” (current code revision) and the “PS Code rev=” (current code revision).

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