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HP Deskjet 990c and 960c Series Printers - Opening and Using the Toolbox


Use the HP Deskjet 990c and 960c series printer toolbox to print test pages, calibrate the printer, and check the estimated ink levels in the cartridges. The graphics shown are for the 990C printers, but apply to both the HP Deskjet 990c printer and HP Deskjet 960c printer.


  1. To open the Toolbox in Microsoft (R) Windows 95, Windows 98, Windows Millennium Edition (Me), Windows 2000, and Windows NT (R) 4.0, right-click the Printer Settings icon on the taskbar.

  2. Click Open Toolbox .

    The Toolbox looks like the illustration below.

    1 - Estimated Ink level tab
    2 - Printer Services tab
    3 - Open the User Guide
    4 - Calibrate the printer
    5 - Clean the Print Cartridge
    6 - Print a Test Page
    7 - Print a Diagnostic Page
    8 - Configuration tab

The following table explains the callouts.

1- Estimated Ink Level tab
Click this for a visual display of the estimated ink level, print cartridge part numbers, and print cartridge ordering information.
2- Printer Services tab
Click this for access to the User Guide and the printer tests.
3- Open the User Guide
Click this to view the User Guide on the screen.
4- Calibrate the printer
Click this to align the color and the black cartridges for sharp, crisp print quality.
5- Clean the Print Cartridge
Click this when lines and dots are missing from the print. This attempts to clean any nozzles that may be clogged, which causes the white lines and the missing dots.
6- Print a Test Page
Click this to check for clarity after cleaning the print cartridge.
7- Print a Diagnostic Page
Click this to print information about the state of the printer.
8- Configuration tab
Click this when using parallel cable hardware to enable the Enhanced/Extended Capabilities Port (ECP). Click the Attempt to use Hardware ECP check box to possibly enable photos to print more quickly.

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