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HP Notebook PCs - Power Indicator Light Stays on after Shutdown

This document contains pertinent information for owners of Compaq Presario 3000xx series notebook computers. You may notice the power light on your notebook computer may stay on after shut down. Refer to this document for further information.

Description

The power LED remains on after the notebook is shutdown.

Solution

This symptom sometimes occurs because the notebook is not properly shutdown or is in standby or hibernation. Try resuming the notebook PC from standby and then using the shutdown in Windows. If the problem still occurs use one of the following methods:

  • Method 1: To temporarily resolve the problem, remove the battery and AC adapter to reset the power supply.
  • Method 2: For a permanent resolution, update the notebook PC system BIOS to the latest version.

HP Notebook PCs - Updating Software, Drivers and Firmware (BIOS)

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