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HP Deskjet 9600 Series Printer - How to Install, Align, or Replace a Print Cartridge

Installing or replacing the print cartridges

Use only the specified print cartridges.

For four-ink color printing, install the black and the color print cartridges.

For six-ink color printing, install the photo and the color print cartridges to enhance the print quality of photographs.

Follow the steps below to install or replace a print cartridge:
  1. Turn on the printer and open the top cover. The print cartridge carriage moves to the middle of the printer.
    CAUTION: Only remove or install print cartridges when the print cartridge carriage stops moving.
  2. Lift the print cartridge latch.

    Figure 1: Print cartridge latch

  3. If you are replacing a print cartridge, hold the top of the installed print cartridge and slide it out of its cradle. Check the number on the latch against the number on the new print cartridge to make sure you are removing the correct print cartridge.

    Figure 2: Print cartridge replacement

    NOTE: If you are installing a new print cartridge, the printer will automatically align the print cartridges and use one sheet of paper to print an alignment page. If you have higher-quality photo media loaded in the input tray, you may want to load a sheet of plain paper before installing the new print cartridge.
    If you are installing a new print cartridge, remove the print cartridge from its package, and then remove the plastic tape with the pink tab from the print cartridge.
    CAUTION: To prevent clogs, ink failure, and bad electrical connections, do not touch the print cartridge ink nozzles or copper contacts, and do not remove the copper contacts.

    Figure 3: Print cartridge information

  4. Hold the print cartridge with the copper contacts facing the printer, and then slide the print cartridge into the cradle.

    Figure 4: Print cartridge installation

  5. Push down on the print cartridge latch until it snaps closed. Make sure the latch does not spring back open.

    Figure 5: Print cartridge latch

  6. Close the top cover.
    NOTE: If you installed a new print cartridge, the printer aligns the print cartridges and prints an alignment page. If no alignment page prints, make sure there is paper in the input tray.

    Do not open the top cover when the printer is aligning the print cartridges.


Aligning the print cartridges

The printer automatically aligns print cartridges whenever a new print cartridge is installed. However, if your printout is grainy, has stray dots, jagged edges, or the ink is bleeding into another color on the page, you can realign the print cartridges.

For Windows

You can align the print cartridges from the Toolbox or the printer driver.
  1. Load plain paper into the input tray.

  2. Open the Toolbox: Click Start , point to Programs , hp deskjet 9600 series , and then click hp deskjet 9600 series Toolbox . Or open the printer driver.

  3. Click the Printer Services tab in the Toolbox or the Services tab in the printer driver.

  4. Click Align Print Cartridges and follow the onscreen instructions.

For Macintosh

  1. Load plain paper into the input tray.

  2. Open the HP Inkjet Utility.

  3. Open the Calibrate panel.

  4. Click Align .

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