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HP LaserJet 3015, 3020, 3030, and 3380 All-in-One Printers - Software Installation by OS and Connection

Introduction

This document provides instructions for installing the printer software according to operating system and connection type. The instructions below are available for both Windows and Macintosh installations.

NOTE: The Readiris Pro text recognition software (OCR) uses a separate installer and is shipped on a separate CD-ROM.

Windows software installation

The software for the HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one products is shipped on one CD-ROM. On Windows systems, the Setup program installs the HP LaserJet all-in-one software from the CD-ROM onto the hard disk and updates Windows files.

On all of the supported platforms, each install option presents a series of query dialog boxes that guide the installation process. Requests to provide information about the computer environment also appear. The Installer guides the installation, whether configuring a directly-connected or networked HP LaserJet all-in-one product.

The installer has the ability to detect hardware and network connections and to help guide the installation. For instance, if the installer detects an HP LaserJet 3015 all-in-one product, it can automatically configure the software's connection to that printer. This saves several steps. If it detects fax capabilities or a network, it can direct a user to set up those features as well.
NOTE: The HP LaserJet 3020 all-in-one product does not support faxing.

To change the configuration settings, or if changes to telephone service or computer environment require new settings, the product configuration software provides a simple, intuitive interface for updating configuration settings. This is also a convenient alternative to entering settings through the product control panel.

Windows installation options

The HP LaserJet all-in-one software can be used with the HP LaserJet 3015, the HP LaserJet 3020 and 3030, and the the HP LaserJet 3380 all-in-one products in the following configurations:
  • A computer that is directly connected to the product through an IEEE-1284B parallel or USB port with the full HP LaserJet all-in-one software installed on the computer. This option provides the most product functionality. On Windows systems it is possible to share the HP LaserJet all-in-one product printing capabilities with other users on a network.

  • The product is connected to an HP Jetdirect print server and the HP LaserJet all-in-one software is installed on a computer that has access to the HP Jetdirect network.

  • The product is directly connected to a computer and only the printer driver is installed.

Windows installation for direct connections

Use the following instructions to install the product software on a computer that is running Windows 98SE, Me, 2000, or XP (32-bit only).
NOTE: Set up and turn on the HP LaserJet all-in-one product before installing the software. Do not connect the HP LaserJet all-in-one product to the computer until prompted to do so by the software installation program.
NOTE: Administrator privileges (on start and restart) are required to install the software on Windows 2000 or XP.
  1. Close all of the programs that are open on the computer.

  2. Insert the HP LaserJet all-in-one software CD-ROM into the CD-ROM drive.
    NOTE: If CD-ROM does not start automatically, click Start , then click Run , and then browse to and double-click the HPSETUP.EXE file in the root directory of the CD-ROM.
  3. Click Install hp LaserJet software and follow the onscreen prompts.

  4. When the installation is nearly complete, a setup screen appears that asks whether or not to print a test page. Click Yes .

  5. If prompted to restart the computer, click Yes .

Setting up Windows sharing (peer-to-peer networking)
This section contains instructions for using Windows sharing to make the product available to network users when the product is directly connected to a computer.
NOTE: Using Windows sharing, the person using the computer directly connected to the product can allow other users on the network to print to the product. When the product is shared, install the printer drivers on all of the computers that will print to the product. The client computers will have print-only functionality for the HP LaserJet all-in-one product.
Setting up the host computer running Windows 98SE, Me, NT 4.0, or 2000
At the computer that is directly connected to the product, perform the following steps.
  1. Click Start , then click Settings , and then click Printers .

  2. In the printer list, right-click the icon for the HP LaserJet all-in-one product, and then click Sharing .
    NOTE: If Sharing does not appear on the right-click menu, first enable printer sharing for Windows 98SE or Me. Follow these steps:
    1. Click Start , then click Settings , and then click Control Panel .

    2. Double-click the Network icon.

    3. On the General tab, click File and then click Print Sharing .

    4. Click the I want to be able to allow others to print to my printers check box, and then click OK .

    5. Click OK again, and then close the Control Panel. If prompted to restart the computer, click Yes .

  3. On the Sharing tab, click the Share As option button, and then type a name for the product in the Share Name field. Click OK .

Setting up the host computer running Windows XP
At the computer directly connected to the product, perform the following steps.
  1. Click Start , and then click Printers and Faxes .

  2. In the printer list, right-click the icon for the HP LaserJet all-in-one product, and then click Sharing .

  3. On the Sharing tab, click the Share this printer option button, and then type a name for the product in the Share Name field. Click OK .

  4. Click the Ports tab. Click to clear the Enable bidirectional support check box, and then click OK .

Setting up the client computers

When setting up the host computer to share the HP LaserJet all-in-one product, it is necessary to configure the client computers. At the computers of other network users who want to use the product, perform the following steps.

Setting up client computers running Windows 98SE, Me, NT 4.0, or 2000
  1. Click Start , then click Settings , and then click Printers .

  2. Double-click the Add Printer icon to open the Add Printer wizard.

  3. Click Next to start the wizard.

  4. Click the Network Printer option button, and then click Next .

  5. Type in the path and share name of the HP LaserJet all-in-one product to connect to.

    OR

    Click Browse and navigate to find the HP LaserJet all-in-one product to connect to.

    Then click Next .

  6. Click the Yes or No option button when asked to use this printer as the default printer for Windows-based programs, and then click Next .

  7. Click Finish to complete the installation and close the Add Printer wizard.

NOTE: The product software CD-ROM may be needed to complete the printer driver installations.
Setting up client computers running Windows XP
  1. Click Start , and then click Printers and Faxes .

  2. On the left-hand column, under Printer Tasks, click Add a printer to open the Add Printer wizard.

  3. Click Next to start the wizard.

  4. Click the A network printer or a printer attached to another computer option button, and then click Next .

  5. Type in the path and share name of the HP LaserJet all-in-one product to connect to.

    OR

    Click Browse and navigate to find the HP LaserJet all-in-one product to connect to.

    Then click Next .

  6. Click the Yes or No option button when asked if to use this printer as the default printer for Windows-based programs, and then click Next .

  7. Click Finish to complete the installation and close the Add Printer wizard.

Installation instructions for networked computers

This section provides information about the following topics:
  • Networking with an external Jetdirect print server

  • Installing the software on networked computers

  • Discovery process during software installation

Network setup with an external Jetdirect print server
NOTE: Set up, turn on the HP LaserJet all-in-one product and connect it to the network through an HP Jetdirect print server before installing the software.

If using HP Jetadmin to set up the HP Jetdirect print server, make sure to not create a Jetdirect port when connecting the product to the print server.

To connect an HP LaserJet all-in-one product to a network using an external HP Jetdirect print server, complete the following steps.
  1. Plug in the HP Jetdirect print server.

  2. Plug in the HP LaserJet all-in-one product.
    NOTE: Complete the power-up sequence in this order or the Installer's discovery utility fails to recognize the product.
  3. Print an HP Jetdirect test page by pressing the Test button on the HP Jetdirect print server.
    NOTE: It might take a few minutes for the pages to print. When the HP Jetdirect print server has sent all of the data to the product, the message Printing a report appears on the product control panel.
  4. To complete the product installation, install the HP LaserJet all-in-one software. Use the information from the test pages to complete the network variables during installation.

Windows installation instructions for networked computers

Each computer that has the HP LaserJet all-in-one software installed can use all of the product features that are available over a network connection through an external Jetdirect print server, except for the "Receive faxes to this computer" feature, which allows only one network user at a time to receive faxes to the computer. Computers that do not have the software installed are only able to print to the product over the network.

To install the HP LaserJet all-in-one software on networked Windows operating systems, follow these steps.
NOTE: Administrator privileges (on start and restart) are required to install the software on Windows 2000 or XP.
  1. Close all of the programs that are open on the computer.

  2. Insert the HP LaserJet all-in-one software CD-ROM into the CD-ROM drive.
    NOTE: If the CD-ROM does not start automatically, click Start , then click Run , and then browse to and double-click the HPSETUP.EXE file in the root directory of the CD-ROM.
  3. Click Install hp LaserJet software and follow the onscreen prompts.

  4. When the Installer software prompts selecting how the printer will be connected, select Connected via the network , and then click Next . Follow the instructions on the screen.

  5. When the installation is nearly complete, a setup screen appears that asks whether or not to print a test page. Click Yes .

  6. If prompted to restart the computer, click Yes .

Installing the printer driver only [Public]

NOTE: If the product is directly connected to another user's computer, the product must be shared from that computer using Windows sharing.

Use the following instructions to install the printer driver only.

Printer driver installation for Windows 98SE and Me
  1. From the Start menu, click Settings , and then click Printers .

  2. Double-click Add Printer , and then click Next .

  3. When asked if the product is a local or network printer, click Network Printer , and then click Next .

  4. Click Have Disk from the wizard screen that appears.

  5. Insert the CD-ROM into the drive. Navigate to the X:\ENGLISH\DRIVERS\WIN9X_ME folder (where X is the letter of the CD-ROM drive).

  6. Double-click the PCL 5, PCL 6, or PS folder, depending on which driver to install, and then double-click the .INF file that found in that folder.

  7. Complete the installation. When prompted, print a test page to ensure that the printer driver is installed properly.

Printer driver installation for Windows 2000 or XP
  1. From the Start menu, click Settings , and then click Printers .
    NOTE: For Windows XP, click Start , and then click Printers and Faxes .
  2. Double-click Add Printer , and then click Next .

  3. When asked if the product is a local or network printer, click Network Printer , and then click Next .

  4. It may be necessary to first choose the printer from the list of printers or enter an IP address. If the printer driver is not available, the Add Printer Wizard dialog appears. Click Have Disk from the wizard screen.

  5. Insert the CD-ROM into the drive. Navigate to the X:\ENGLISH\DRIVERS\WIN2000_XP folder (where X is the letter of the CD-ROM drive).

  6. Double-click the PCL 5, PCL 6, or PS folder, depending on which driver to install, and then double-click the .INF file found in that folder.

  7. Complete the installation. When prompted, print a test page to ensure that the printer driver is installed properly.

Printer driver installation for Windows NT 4.0
  1. From the Start menu, click Settings , and then click Printers .

  2. Double-click Add Printer , and then click Next .

  3. When asked if the product is a local or network printer, click Network Printer , and then click Next .

  4. Click Have Disk from the wizard screen that appears.

  5. Insert the CD-ROM into the drive. Navigate to the X:\ENGLISH\DRIVERS\WINNT40 folder (where X is the letter of the CD-ROM drive).

  6. Double-click the PCL 5, PCL 6, or PS folder, depending on which driver to install, and then double-click the .INF file found in that folder.

  7. Complete the installation. When prompted, print a test page to ensure that the printer driver is installed properly.

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Macintosh software installation

The software for the HP LaserJet 3020 and 3030, and the HP LaserJet 3380 all-in-one products is shipped on one CD-ROM. On Mac OS systems, the HP all-in-one Installer program installs the HP all-in-one software for the product from the CD-ROM onto the hard disk.

On Mac OS systems, the HP all-in-one product uses the HP all-in-one Installer. This Installer provides an Easy Install option, which installs only the HP LaserJet all-in-one product software on the current system startup drive that contains the active System folder. By default, the HP All-In-One Software folder and the Readiris Pro folder are installed in the Applications folder.

Macintosh installation options

The HP all-in-one software can be used with the HP LaserJet 3020 and 3030 and the the HP LaserJet 3380 all-in-one products in the following configurations:
  • A computer is directly connected to the product with a USB port and the HP all-in-one software is loaded on the computer. (This situation provides the most product functionality.)

  • The product is connected to an HP Jetdirect print server and a user installs the HP all-in-one software on a computer that has access to the HP Jetdirect network.

Macintosh installation instructions for direct connections

This section provides information about the following topics:
  • Installation instructions for Mac OS 9.1 or higher

  • Installation instructions for Mac OS X

Installation instructions for Mac OS 9.1 or higher
Use the instructions below to install the software on a Macintosh computer running Mac OS 9.1:
  1. Insert the product software CD-ROM into the CD-ROM drive.

  2. In the CD folder, double-click the HP all-in-one Installer icon.

  3. The software license agreement appears. Click Accept . The installation begins.

  4. Follow the onscreen instructions and click Install .

  5. When prompted, restart the computer. After the computer restarts, the HP Setup Assistant starts automatically.

  6. Follow the onscreen instructions to complete the installation.

Installation instructions for Mac OS X
Use the instructions below to install the software on a Macintosh computer running Mac OS X.
  1. Insert the product software CD-ROM into the CD-ROM drive.

  2. In the CD folder, double-click the HP all-in-one Installer icon.

  3. If prompted to do so, enter a user name and password with Administrator privileges.

  4. The software license agreement appears. Click Accept . The installation begins. During the installation, the may be prompts again to provide a user name and password with Administrator privileges.

  5. When the installation is completed, a message appears stating that the installation was successful. Click Restart .

  6. The HP Setup Assistant starts automatically. Follow the onscreen instructions.

NOTE: If the HP Setup Assistant does not start automatically, click <system> (where <system> is whatever location specified such as Macintosh HD,) then click Applications , than click hp laserjet aio , and then double-click hp all-in-one Setup Assistant .

Mac installation instructions for networked computers

To install the HP all-in-one software on networked Mac operating systems, follow these steps:
  1. Connect and install the HP LaserJet all-in-one product to the network using the TCP/IP protocol.
    NOTE: The Appletalk network protocol is not supported.
  2. Insert the product software CD-ROM into the CD-ROM drive. In the CD-ROM window, double-click the HP all-in-one Installer icon.
    NOTE: If the CD window does not open automatically, double-click the CD-ROM icon on the desktop to open the CD-ROM window.
  3. Click Install , and then follow the instructions on the screen to complete the software installation.

  4. When the software installation is complete, click Restart . After the computer restarts, the HP setup assistant starts automatically.

  5. In the Setup Assistant welcome screen, click Next .

  6. Under Select Device, click the TCP/IP option, and then click Create . Enter the IP address of the HP all-in-one product, and then click OK .

  7. Follow the instructions on the screen to complete the setup and then click Done .

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