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HP LaserJet 3015, 3020, and 3030 All-in-One Products - Loading Media

This section provides information about loading media in the input trays.

Media input tray

The media input tray holds up to 150 sheets of 60-g/m2 (16-lb) paper or a 25-mm (0.98-inch) stack of heavier media. Load media with the top forward and the side to be printed on facing up. To prevent jams and skew, always adjust the side media guides.

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Priority input tray

The priority input tray holds up to 10 pages of 75-g/m2 (20-lb) paper or one envelope, transparency, or card. Load media with the top forward and the side to be printed on facing up. To prevent jams and skew, always adjust the side media guides.

If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See the User Guide on the product CD for more information.

NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing jams.

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Specific types of media

  • Transparencies and labels: Load transparencies and labels with the top forward and the side to be printed on facing up. See the User Guide on the product CD for more information.

  • Envelopes: Load envelopes with the narrow, stamp side forward and the side to be printed on facing up. See the User Guide on the product CD for more information.

  • Letterhead and preprinted forms: Load with the top forward and the side to be printed on facing up. See the User Guide for more information.

  • Cards and custom-sized media: Load with the narrow side forward and the side to be printed on facing up. See the User Guide on the product CD for more information.

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Media information for ADF originals

NOTE: HP LaserJet 3015: you must use a carrier sheet to scan or copy small or delicate originals (such as newsprint, business cards, and photos), or documents that have tears, perforations, or punch holes.

To make a carrier sheet, use a piece of paper and a transparency (LaserJet type transparencies work best.). Tape the leading edges together and load the original between the sheets.

HP LaserJet 3020 and 3030: you must use the flatbed to scan or copy small or delicate originals (such as newsprint, business cards, and photos), or documents that have tears, perforations, or punch holes. If you want to fax such items, first make a copy on the flatbed and then fax the copy.

Perform the following actions to minimize the possibility of jams:

  • Remove self-stick notes.
  • Remove staples and paper clips.
  • Straighten any curls, folds, or wrinkles in documents before putting them into the document feeder tray.
  • Do not insert any document that contains glue, correction fluid, or wet ink.
  • Do not insert gum-backed paper or labels.
  • Avoid multiple-copy forms.
  • Do not scan originals that are larger or smaller than supported size limitations.
NOTE: To obtain good results, it is important to use the correct re-entry and color settings for the job. See the User Guide on the product CD for more information.

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Media information for the flatbed (HP LaserJet 3020 and 3030)

Use the flatbed scanner for copying, scanning, and faxing if the media is fragile, thin, thick, or damaged (folded, wrinkled), or to produce a high-quality copy or file. The flatbed scanner provides the best copy and scan quality.

The flatbed has no minimum size specification, and accepts a maximum size of letter- (215.9 mm by 279 mm, or 8.5 inches by 11 inches) or A4- (210 mm by 297 mm, or 9.26 inches by 11.69 inches) size media.

NOTE: To scan a legal-size document using the HP LaserJet 3020 or 3030, use the automatic document feeder.

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Loading originals to copy or scan

Use these instructions to load originals into the product for copying or scanning. See the specific instructions for the model that you are servicing.

NOTE: Automatic document feeder (ADF) capacity is up to 30 sheets of 75-g/m2 (20-lb) media (depending on the thickness of the media), or until the ADF input tray is full.

The minimum size for media in the ADF input tray is 74 by 105 mm (2.9 by 4.1 inches). The maximum size for media in the ADF input tray is 215 by 356 mm (8.5 by 14 inches).

  1. Adjust the ADF media lever, if necessary.
    NOTE: Move the ADF media lever to the right (single-sheet setting) if you are printing on a single sheet of thick media.

    Figure 1: Loading the HP LaserJet 3015 ADF (1 of 3)

  2. Put the top end of the original media stack into the ADF input tray, with the media stack face down and the first page to be scanned at the bottom of the stack.

    Figure 2: Loading the HP LaserJet 3015 ADF (2 of 3)

  3. Slide the media stack into the ADF until the media does not move any farther. You might have to tap the stack into the ADF.

  4. Adjust the media guides until they are snug.

    Figure 3: Loading the HP LaserJet 3015 ADF (3 of 3)

  5. The document is now ready to be scanned.
    CAUTION: To prevent damaging the device, do not use an original that has correction fluid, correction tape, or staples.

    If you moved the ADF media lever to the right in Step 1, move it back to the left when you have finished printing. Printing on regular media with the ADF media lever moved to the right can cause jams.

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Loading originals into the HP LaserJet 3020 and 3030 ADF input tray

NOTE: The ADF capacity is up to 50 sheets of 75-g/m2 (20-lb) media.

The minimum size for media in the ADF is 127 by 127 mm (5 by 5 inches). For smaller sizes, use the flatbed scanner. The maximum size for media in the ADF is 216 by 381 mm (8.5 by 15 inches).

  1. Make sure that the flatbed scanner contains no media.

  2. Close the flatbed scanner cover and put the top end of the stack of originals into the ADF input tray, with the media stack face-up and the first page to be copied on top of the stack.

    Figure 4: Loading the HP LaserJet 3020 and 3030 ADF (1 of 2)

  3. Slide the stack into the ADF until it does not move any farther.

  4. Adjust the media guides until they are snug against the media.

    Figure 5: Loading the HP LaserJet 3020 and 3030 ADF (2 of 2)

  5. The document is now ready to be copied.
    CAUTION: To prevent damaging the device, do not use an original that contains correction tape, correction fluid, or staples.

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Loading originals onto the HP LaserJet 3020 and 3030 flatbed scanner

  1. Make sure that the automatic document feeder (ADF) contains no media.

  2. Lift the flatbed scanner cover.

  3. Place the original document face-down on the flatbed scanner with the top, left corner of the document at the lower-right corner of the glass.

  4. Gently close the lid.

  5. The document is ready to be copied.

    Figure 6: Loading the HP LaserJet 3020 and 3030 flatbed scanner

    CAUTION: To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner surface. Always close the scanner lid when the device is not in use.

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