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HP Color LaserJet 5550 Series Printer - Locating and Replacing Supply Items

Locating supplies

1: Supplies location

This section contains instructions for replacing supply items including print cartridges, the transfer unit (ETB), and the fuser.

1
Fuser
2
Print cartridges
3
Transfer unit (ETB)

Supply replacement guidelines

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer.
  • Sufficient space is required above and in the front of the printer for removing supplies.
  • The printer should be located on a flat, sturdy surface.
For instructions on installing supplies, see the installation guides provided with each supply item or see more information at http://www.hp.com/support/clj5550. When you connect, select Solve a Problem.
Hewlett-Packard recommends the use of HP products in this printer. Use of non-HP products may cause problems requiring service that is not covered by the Hewlett-Packard warranty or service agreements.

Making room around the printer for replacing supplies

The following illustration shows the clearance necessary in front of, above, and to the side of the printer for replacing supplies.

2: Space needed for supply replacement

1 - 628 mm (25 inches)
2 - 1550 mm (61 inches)
3 - 940 mm (37 inches)

Changing print cartridges

Changing print cartridges

Replace a print cartridge when the printer control panel displays a REPLACE <COLOR> CARTRIDGE message. The control panel display will also indicate the color that should be replaced (unless a genuine HP cartridge is not currently installed).

  1. Lift the top cover of the printer. Grasp the front cover and pull down, and then grasp the green handles on the ETB and pull down.

  2. Do not place anything on the ETB while it is open. If the ETB is punctured, print quality problems may result.

  3. Remove the used print cartridge from the printer.

  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. See the enclosed recycling guide in the new print cartridge box for replacing instructions.

  5. Grasp both sides of the cartridge and distribute the toner by gently rocking the cartridge from side to side.

  6. Remove the orange shipping tape. Remove and discard the orange shipping locks.

  7. Remove the inside sealing tape by pulling the orange loop on the end and pulling the tape completely out. Discard the tape.

  8. Grasp the blue handles on the sides of the print cartridge. Align the print cartridge with the tracks inside the printer and insert the cartridge until it is completely seated.

  9. Close the ETB, the front cover, then the top cover. After a short while, the control panel should display Ready .

  10. If a cartridge is in the wrong slot, the control panel displays the message Incorrect supplies .

  11. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.

Replacing the transfer unit (ETB)

Replacing the transfer unit (ETB)

Replace the transfer unit (ETB) when the printer control panel displays: REPLACE TRANSFER KIT .

If you replace the transfer unit when it is not at the end of life, for instance if it is defective, you will need to calibrate the printer and reset the transfer unit count through the control panel. See Cleaning the static discharge comb for instructions.

Clean the static discharge comb whenever you replace the ETB. Use the new cleaning brush that is included with the replacement ETB. See Cleaning the static discharge comb .

  1. Turn the printer off.

  2. Using the side handles, open the top cover. Open the front cover.

  3. Grasp the green handles on the transfer unit and pull down.

  4. Locate the blue release latches on either side of the transfer unit (near the bottom of the transfer unit).

  5. Grasp the transfer unit with two hands. Simultaneously pull the release latches on either side of the transfer unit and slide the unit out of the printer.

  6. Remove the new transfer unit from the bag.

  7. Hold the transfer unit on either side. Guide the feet into the cups and slide the transfer unit into the printer.

  8. Close the transfer unit and front cover. Close the top cover and turn the printer on. After a short while, the control panel should display NEW TRANSFER KIT .

  9. Press to highlight YES .

  10. Press to select YES .

  11. Press to reset the transfer unit count.

  12. Wait for the printer to calibrate.

Replacing the transfer unit when it is not at end of life

If you replace the transfer unit when it is not at the end of life (for example, if it is defective) you will need to calibrate the printer and reset the transfer unit count through the control panel.

Use the following steps to calibrate the printer:

  1. Press (HP Color LaserJet 5500 models) or Menu (HP Color LaserJet 5550 models) to open the MENUS .

  2. Press to highlight CONFIGURE DEVICE .

  3. Press to select CONFIGURE DEVICE .

  4. Press to highlight PRINT QUALITY .

  5. Press to select PRINT QUALITY .

  6. Press to highlight CALIBRATE NOW (HP Color LaserJet 5500 models) or FULL CALIBRATE NOW (HP Color LaserJet 5550 models).

  7. Press to select CALIBRATE NOW (HP Color LaserJet 5500 models) or FULL CALIBRATE NOW (HP Color LaserJet 5550 models).

  8. Wait for the printer to calibrate.

Use the following steps to reset the transfer unit count:

  1. Press HP Color LaserJet 5500) or Menu (HP Color LaserJet 5550 models) to open the MENUS .

  2. Press to highlight CONFIGURE DEVICE .

  3. Press to select CONFIGURE DEVICE .

  4. Press to highlight RESETS .

  5. Press to select RESETS .

  6. Press to highlight RESET SUPPLIES .

  7. Press to select RESET SUPPLIES .

  8. Press to highlight NEW TRANSFER KIT .

  9. Press to select NEW TRANSFER KIT .

  10. Press to highlight YES .

  11. Press to reset the transfer unit count.

Replacing the fuser

Replacing the fuser

Replace the fuser when the printer control panel displays REPLACE FUSER KIT .

  1. Turn the printer off.

  2. Using the side handles, open the top cover.

  3. The fuser might be hot. Wait 10 minutes before proceeding.

  4. Completely loosen the blue thumb screws on either side of the fuser.

  5. Grasp the ends and pull straight up to remove the fuser.

  6. Remove the new fuser from the bag.

  7. Grasp the sides of the fuser and lower it into the printer. Press firmly to seat it in position.

  8. Tighten the blue thumb screws.

  9. Close the top cover, and turn the printer on. After a short while, the control panel should display NEW FUSER KIT .

  10. Press to highlight YES .

  11. Press to select YES .

  12. Press to reset the fuser count.

Replacing the fuser when it is not at end of life

If you replace the fuser when it is not at the end of its life (for example, if it is defective) you will need to reset the fuser count through the control panel.

Use the following steps to reset the fuser count:

  1. Press (HP Color LaserJet 5500 models) or Menu (HP Color LaserJet 5550 printer) to open the MENUS .

  2. Press to highlight CONFIGURE DEVICE .

  3. Press to select CONFIGURE DEVICE .

  4. Press to highlight RESETS .

  5. Press to select RESETS .

  6. Press to highlight RESET SUPPLIES .

  7. Press to select RESET SUPPLIES .

  8. Press to highlight NEW FUSER KIT .

  9. Press to select NEW FUSER KIT .

  10. Press to highlight YES .

  11. Press to reset the fuser count.

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