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HP LaserJet 1160 and 1320 Series Printers - Cleaning and Replacing the Pickup Roller

Normal use with good media causes wear resulting in the need to periodically clean or replace the pickup roller. Additionally, the use of poor media might require more frequent replacement of the pickup roller.

Replacing the pickup roller

Complete the following to replace the pickup roller:
Failure to complete this procedure might damage the printer.
  1. Unplug the power cord from the printer, and allow the printer to cool.

    1: Unplugging the power cord

  2. Open the print cartridge door, and remove the print cartridge.

    2: Removing the print cartridge

  3. Remove the main input tray (Tray 2).

    3: Removing the main input tray (tray 2)

  4. Open the front automatic two-sided path door (HP LaserJet 1320 series printer only).

    4: Opening automatic two-sided path door

  5. Place the printer on the work surface with the front of the printer facing up.

    5: Placement of printer

  6. Pull the white tabs outward, and rotate the tabs up.

    6: White tabs

  7. Slide the right tab to the right, and leave the tab in this position throughout the procedure.

    7: Right tab movement

  8. Slide the pickup roller assembly to the right, and remove the left end cap.

    8: Pickup roller assembly movement

  9. Remove the pickup roller.

    9: Pickup roller

  10. Insert the left side of the new pickup roller into the left slot (1), and insert the right side (with notches in the shaft) into the right slot (2).

    10: New pickup roller position

  11. Rotate the shaft until the notches engage and the shaft clicks into place.

  12. Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.

    11: Pickup roller end cap

  13. Push the right tab to the left, and rotate the tab downward into position.

  14. Place the printer on the work surface with the top of the printer facing up.

  15. Close the front automatic two-sided path door.

    12: Closed automatic two-sided path door

  16. Reinstall the print cartridge, and close the print cartridge door.

    13: Print cartridge

  17. Plug the printer in to turn it back on.

    14: Power cord in

Cleaning the pickup roller

Perform the following to clean the pickup roller.

  1. Remove the pickup roller as described in steps 1 through 9 of Replacing the pickup roller above.

  2. Dab a lint-free cloth in water, and scrub the roller.

    15: Scrubbing the roller

  3. Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

    16: Wiping the pickup roller

  4. Allow the pickup roller to dry completely before you reinstall it in the printer (see steps 10 through 17 of Section with a task ).

    17: Reinstalling the pickup roller

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