Print | Rate this content

HP LaserJet 4250 and 4350 Series Printers - Installing and Uninstalling the Printer Software

The printer comes with helpful software, including printer drivers and optional software. For easy printer setup and access to the full range of printer features, HP recommends that you install the software that is provided.

Check the installation notes and Readme files on the printer CD-ROM for additional software and languages. HP software is not available in all languages.

Operating systems and printer components

The printer CD-ROM contains the software components and drivers for users and network administrators. The printer drivers that are provided on the CD-ROM must be installed in order to take full advantage of printer features. The other programs are recommended, but are not required for operation. Check the installation notes and Readme files on the printer CD-ROM for more information.

The CD-ROM includes software that is designed for users and network administrators who are operating in the following environments:

  • Microsoft® Windows® 98 and Windows Millennium Edition (Me)

  • Microsoft Windows NT® 4.0 (parallel and network connections only)

  • Microsoft Windows 2000, Windows XP, and Windows Server 2003

  • Apple Mac OS version 9.1 and later, and OS X version 10.1 or later

The most recent printer drivers for all supported operating systems are available at http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software . If you do not have access to the Internet, see the support flyer that came in the printer box for information about obtaining the most recent software.

The following table lists the available software for the printer.

Software
Windows 98/Me
Windows NT 4.0
Windows 2000/XP/Server 2003
Mac OS
UNIX® /Linux
OS/2
Windows Installer
x
x
x
PCL 6
x
x
x
PCL 5
x
x
x
PostScript emulation
x
x
x
HP Web Jetadmin*
x
x
x
Macintosh Installer
x
Macintosh PostScript Printer Description (PPD) files
x
IBM drivers*
x
Model scripts*
x

*Available only on the World Wide Web.

Printer drivers

Printer drivers provide access to the printer features and allow the computer to communicate with the printer (by using a printer language). Check the install notes, Readme, and late-breaking Readme files on the printer CD-ROM for additional software and languages.

The following printer drivers are included with the printer. The most recent drivers are available at http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software . Depending on the configuration of Windows-based computers, the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers.

Operating system
PCL 6
PCL 5
PS
PPD
Windows 98, Me
x
x
x
x
Windows NT 4.0
x
x
x
x
Windows 2000, XP, Server 2003
x
x
x
x
Macintosh OS
x
x

Not all printer features are available from all drivers or operating systems. See the context-sensitive help in the printer driver for available features.

PostScript (PS) Printer Description files (PPDs)

If your system did not automatically check the Internet for the latest drivers during software installation, download them from http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software . After you are connected, click Downloads and Drivers to find the driver that you want to download.

You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or by requesting them from an HP-authorized service or support provider. For Linux support see http://www.hp.com/go/linux . For UNIX support see http://www.hp.com/go/jetdirectunix_software . For additional information see the support flyer that came in the printer box.

If the printer driver that you want is not on the printer CD-ROM or is not listed here, check the install notes, Readme, and late-breaking Readme files to see if the printer driver is supported. If it is not supported, contact the manufacturer or distributor of the program that you are using and request a driver for the printer.

Additional drivers

The following drivers are not included on the CD-ROM, but are available from the Internet.

  • OS/2 PCL 5 or PCL 6 printer driver.

  • OS/2 PS printer driver.

  • UNIX model scripts.

  • Linux drivers.

  • HP OpenVMS drivers.

The OS/2 drivers are available from IBM and are packaged with OS/2. They are not available for Simplified Chinese, Korean, Japanese, or Traditional Chinese.

Select the correct printer driver for your needs

Select a printer driver based on the way that you use the printer. Certain printer features are available only in the PCL 6 drivers. See the printer driver Help for available features.

  • Use the PCL 6 driver to take full advantage of printer features. For general office printing, the PCL 6 driver is recommended to provide optimum performance and print quality.

  • Use the PCL 5 driver if backward compatibility with previous PCL printer drivers or older printers is necessary.

  • Use the PS driver if you are printing primarily from PostScript-specific programs such as Adobe® and Corel, for compatibility with PostScript Level 3 needs, or for PS CompactFlash font support.

The printer automatically switches between PS and PCL printer languages.

Printer driver Help

Each printer driver has Help screens that can be activated by using the Help button, the F1 button on the computer keyboard, or a question-mark symbol in the upper-right corner of the printer driver (depending on the Windows operating system that you are using). You can also open printer-driver Help by right-clicking any item in the driver, and then clicking What's This? These Help screens give detailed information about the specific driver. Printer driver Help is separate from your program Help.

Using the printer drivers

Use one of the following methods to open the printer drivers from your computer:

Operating System
To change the settings for all print jobs until the software program is closed
To change the print job default settings (for example, turn on Print on Both Sides by default)
To change the configuration settings (for example, add a physical option such as a tray or enable/disable a driver feature such as Allow Manual Duplexing )
Windows 98, NT 4.0, and ME
On the File menu in the software program, click Print . Select the printer, and then click Properties .
The steps can vary; this procedure is most common.
Click Start , click Settings , and then click Printers . Right-click the printer icon, and then select Properties (Windows 98 and ME) or Document Defaults (Windows NT 4.0).
Click Start , click Settings , and then click Printers . Right-click the printer icon, and then select Properties . Click the Configure tab.
Windows 2000, XP, and Server 2003
On the File menu in the software program, click Print . Select the printer, and then click Properties or Preferences .
The steps can vary; this procedure is most common.
Click Start , click Settings , and then click Printers or Printers and Faxes . Right-click the printer icon, and then select Printing Preferences .
Click Start , click Settings , and then click Printers or Printers and Faxes . Right-click the printer icon, and then select Properties . Click the Device Settings tab.
Macintosh OS V9.1
On the File menu, click Print . Change the settings that you want on the various pop-up menus.
On the File menu, click Print . As you change settings on the pop-up menu, click Save Settings .
Click the desktop printer icon. From the Printing menu, click Change Setup .
Macintosh OS X V10.1
On the File menu, click Print . Change the settings that you want on the various pop-up menus.
On the File menu, click Print . Change the settings that you want on the various pop-up menus, and then on the main pop-up menu, click Save Custom Setting . These settings are saved as the Custom option. To use the new settings, you must select the Custom option every time that you open a program and print.
Delete the printer and reinstall it. The driver will be auto-configured with the new options when it is reinstalled.
Use this procedure for AppleTalk connections only. Configuration settings might not be available in Classic mode.
Macintosh OS X V10.2
On the File menu, click Print . Change the settings that you want on the various pop-up menus.
On the File menu, click Print . Change the settings that you want on the various pop-up menus, and then, on the Presets pop-up menu, click Save as and type a name for the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.
Open Print Center by selecting the hard drive, clicking Applications , clicking Utilities , then double-clicking Print Center . Click on the print queue. On the Printers menu, click Show Info . Click the Installable Options menu.
Configuration settings might not be available in Classic mode.
Macintosh OS X V10.3
On the File menu, click Print . Change the settings that you want on the various pop-up menus.
On the File menu, click Print . Change the settings that you want on the various pop-up menus, and then, on the Presets pop-up menu, click Save as and type a name for the preset. These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time that you open a program and print.
Open Printer Setup Utility by select ing the hard drive, clicking Applications , clicking Utilities , then double-clicking Printer Setup Utility . Click on the print queue. On the Printers menu, click Show Info . Click the Installable Options menu.

Software for Macintosh computers

The HP installer provides PostScript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP LaserJet Utility for use with Macintosh computers.

The embedded Web server can be used with Macintosh computers if the printer is connected to a network.

PPDs

Use PPDs in combination with the Apple PostScript drivers to gain access to the printer features and to allow the computer to communicate with the printer. An installation program for the PPDs, PDEs, and other software is provided on the CD-ROM. Use the appropriate PS driver that comes with the operating system.

HP LaserJet Utility

Use the HP LaserJet Utility to control features that are not available in the driver. The illustrated screens make selecting printer features easy. Use the HP LaserJet Utility to perform the following tasks:

  • Name the printer, assign it to a zone on the network, and download files and fonts.

  • Configure and set the printer for Internet protocol (IP) printing.

The HP LaserJet Utility is not currently supported for OS X, but the utility is supported for the Classic environment.

Installing the printing system software

The printer comes with printing system software and printer drivers on a CD-ROM. The printing system software on the CD-ROM must be installed in order to take full advantage of the printer features.

If you do not have access to a CD-ROM drive, you can download the printing system software from the Internet at http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software .

Sample model scripts for UNIX (HP-UX® , Sun Solaris) and Linux networks are available for download from the World Wide Web. For Linux support see http://www.hp.com/go/linux . For UNIX support see http://www.hp.com/go/jetdirectunix_software .

You can download the latest software free of charge at http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software .

Printer driver Help

Each printer driver has Help screens that can be activated by using either the Help button, the F1 button on the computer keyboard, or a question-mark symbol in the upper-right corner of the printer driver (depending on the Windows operating system that you are using). These Help screens give detailed information about the specific driver. Printer driver Help is separate from your program Help.

Installing Windows printing system software for direct connections

This section explains how to install the printing system software for Microsoft Windows 98, Windows Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003.

When installing the printing software in a direct-connect environment, always install the software before connecting the parallel or USB cable. If the parallel or USB cable was connected before the software installation, see Installing the software after the parallel or USB cable has been connected .

Either a parallel or USB cable can be used for the direct connection. Use an IEEE 1284-compatible cable or a standard 2-meter USB cable.

Do not connect parallel and USB cables at the same time.
Windows NT 4.0 does not support USB cable connections.

To install the printing system software

  1. Close all software programs that are open or running.

  2. On the Start menu, click Run .

    -or-

    Type the following (where X is the letter of the CD-ROM drive): X:\setup

    -or-

    Click OK .

    -or-

    Placeholder for option element.

  3. When prompted, click Install Printer and follow the instructions on the computer screen.

  4. Click Finish when the installation has completed.

  5. Restart the computer.

  6. Print a page from any software program to make sure that the software is correctly installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software for help or more information.

Installing Windows printing system software for networks

The software on the printer CD-ROM supports network installation with a Microsoft network (except Windows 3.1x ). For network installation on other operating systems, go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software .

Windows NT 4.0 drivers must be installed through the Windows Add-Printer Wizard.

The HP Jetdirect print server that is included with printer models that feature the letter "n" in the model name has a 10/100Base-TX network port. For other options, see select Supplies and Accessories at www.hp.com or contact your local HP dealer.

The installer does not support printer installation or printer object creation on Novell servers. It supports only direct-mode network installations between Windows computers and a printer. To install your printer and create objects on a Novell server, use an HP utility, such as HP Web Jetadmin, or a Novell utility, such as NWadmin.

To install the printing system software

  1. If you are installing the software on Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003 make sure that you have administrator privileges.

    Print a configuration page to make sure that the HP Jetdirect print server is configured correctly for the network. On the second page, locate the printer IP address. You might need this address to complete network installation.

  2. Close all software programs that are open or running.

  3. Insert the printer CD-ROM into the CD-ROM drive.

  4. On the Start menu, click Run .

    -or-

    Type the following (where X is the letter of the CD-ROM drive): X:\setup

    -or-

    Click OK .

    -or-

    Placeholder for option element.

  5. When prompted, click Install Printer and follow the instructions on the computer screen.

  6. Click Finish when the installation is complete.

  7. Restart the computer.

  8. Print a page from any software program to make sure that the software is correctly installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software for help or more information.

To set up a Windows computer to use the network printer with Windows-sharing

You can share the printer on the network so that other network users can print to it.

See your Windows documentation to set up Windows-sharing. After the printer is shared, install the printer software on all computers that share the printer.

Installing Macintosh printing system software for networks

This section describes how to install Macintosh printing system software. The printing system software supports Apple Mac OS 9.x and later and OS X V10.1 and later.

The printing system software includes the following components:

  • PostScript Printer Description files . The PostScript (PS) Printer Description files (PPDs), in combination with the Apple LaserWriter 8 printer driver, provide access to the printer features and allow the computer to communicate with the printer. An installation program for the PPDs and other software is provided on the CD-ROM that came with the printer. In addition, use the Apple LaserWriter 8 printer driver that comes with the computer.

  • HP LaserJet Utility . The HP LaserJet Utility provides access to features that are not available in the printer driver. Use the illustrated screens to select printer features and complete tasks with the printer:

    • Name the printer, assign it to a zone on the network, download files and fonts, and change many of the printer settings.

    • Set a password for the printer.

    • Check the levels of printer consumables.

    • Configure and set the printer for Internet Protocol (IP) or AppleTalk printing.

To install printer drivers in Mac OS 9.x

  1. Connect the network cable between the HP Jetdirect print server and a network port.

  2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the desktop, and then double-click the Installer icon. This icon is located in the Installer/<language> folder of the Starter CD-ROM, where <language> is your language preference. For example, the Installer/English folder contains the Installer icon for the English printer software.

  3. Follow the instructions on the screen.

  4. From HD , click Applications , click Utilities , and then open the Apple Desktop Printer Utility.

  5. Double click Printer (AppleTalk) .

  6. Next to AppleTalk Printer Selection, click Change .

  7. Select the printer, click Auto Setup , and then click Create .

  8. On the Printing menu, click Set Default Printer .

To install printer drivers in Mac OS X V10.1 and later

  1. Connect the network cable between the HP Jetdirect print server and a network port.

  2. Insert the CD-ROM into the CD-ROM drive. The CD-ROM menu runs automatically. If the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the desktop, and then double-click the Installer icon. This icon is located in the Installer/<language> folder of the Starter CD-ROM, where <language> is your language preference. For example, the Installer/English folder contains the Installer icon for the English printer software.

  3. Double-click the HP LaserJet Installers folder.

  4. Follow the instructions on the computer screen.

  5. Double-click the Installer icon for the appropriate language.

    If OS X and OS 9.x (Classic) are installed on the same computer, the installer will show both the Classic and the OS X installation options.
  6. On your computer hard drive, double-click Applications , double-click Utilities , and then double-click Print Center or Print Setup Utility .

    If you are using OS X V10.3, "Print Setup Utility" has replaced "Print Center".
  7. Click Add Printer .

  8. Select your connection type.

  9. Select the printer name.

  10. Click Add Printer .

  11. Close the Print Center or the Print Setup Utility by clicking the close button in the upper-left corner.

Macintosh computers cannot be connected directly to the printer with a parallel port.

Installing Macintosh printing system software for direct connections

Macintosh computers do not support parallel port connections.

This section explains how to install the printing system software for OS 9.x and later and OS X V10.1 and later.

The Apple LaserWriter driver must be installed in order to use the PPD files. Use the Apple LaserWriter 8 driver that came with your Macintosh computer.

To install the printing system software

  1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use a standard 2-meter USB cable.

  2. Close all software programs that are open or running.

  3. Insert the printer CD-ROM into the CD-ROM drive and run the installer.

    The CD-ROM menu runs automatically. If the CD-ROM menu does not run automatically, double-click the CD-ROM icon on the desktop, and then double-click the Installer icon. This icon is located in the Installer/<language> folder of the Starter CD-ROM, where <language> is your language preference.

  4. Follow the instructions on the computer screen.

  5. Restart the computer.

  6. From HD , click Applications , click Utilities , and then open the Apple Desktop Printer Utility.

    -or-

    Double-click Printer (USB) , and then click OK .

    -or-

    Next to USB Printer Selection , click Change .

    -or-

    Select the printer, and then click OK .

    -or-

    Next to Postscript Printer Description (PPD) File , click Auto Setup , and then click Create .

    -or-

    On the Printing menu, click Set Default Printer .

    -or-

    From HD , click Applications , then click Utilities , and then click Print Center or Printer Setup Utility to start the Print Center or Printer Setup Utility.

    -or-

    If the printer appears in the Printer list, delete the printer.

    -or-

    Click Add .

    -or-

    On the drop-down menu at the top, click USB .

    -or-

    In the Printer Model List , click HP .

    -or-

    Under Model Name , click HP LaserJet 4250 or 4350 series , and then click Add .

  7. Print a page from any software program to make sure that the software is correctly installed.

If installation fails, reinstall the software. If this fails, see the installation notes or Readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software for help or more information.

Installing the software after the parallel or USB cable has been connected

If you have already connected a parallel or USB cable to a Windows computer, the New Hardware Found dialog box appears when you turn on the computer.

To install the software for Windows 98 or Windows Me

  1. In the New Hardware Found dialog box, click Search CD-ROM drive .

  2. Click Next .

  3. Follow the instructions on the computer screen.

  4. Print a page from any software program to make sure that the printer software is correctly installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software for help or more information.

To install the software for Windows 2000, Windows XP, or Windows Server 2003

  1. In the New Hardware Found dialog box, click Search .

  2. On the Locate Driver Files screen, select the Specify a Location check box, clear all other check boxes, and then click Next .

  3. Type the following text, where X is the letter of the CD-ROM drive: X:\2000XP

  4. Click Next .

  5. Follow the instructions on the computer screen.

  6. Click Finish when installation is complete.

  7. Select a language and follow the instructions on the computer screen.

  8. Print a page from any software program to make sure that the software is correctly installed.

If installation fails, reinstall the software. If this fails, check the installation notes and Readme files on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/go/lj4250_software or http://www.hp.com/go/lj4350_software for help or more information.

Uninstalling the software

This section explains how to uninstall the printing system software.

To remove software from Windows operating systems

Use the Uninstaller to select and remove any or all of the Windows HP printing-system components.

  1. Click Start and then point to Programs .

  2. Point to HP LaserJet 4250 or 4350 series , and then click Uninstaller .

  3. Click Next .

  4. Select the HP printing-system components that you want to uninstall.

  5. Click OK .

  6. Follow the instructions on the computer screen to complete the uninstallation.

To remove software from Macintosh operating systems

Drag the HP LaserJet folder and PPDs to the trash can:

  • For Mac OS 9 , the folders are in hard drive/HP LaserJet and in hard drive/system folder/extensions/printer descriptions.

  • For Mac OS X , the folders are in hard drive/Library/Printers/PPDs/Contents/Resources/EN.lproj.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!