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HP LaserJet 4345mfp Series Products - How to Upgrade the Firmware

Overview

The MFP has remote firmware update (RFU) capability. Use the information in this section to upgrade the MFP firmware.

Firmware for an embedded Jetdirect print server, an embedded print server, or a Jetdirect Inside print server will update when the printer firmware is updated.

The overall process involves the following steps:

  1. Determine the current level of firmware that is installed on the MFP.

  2. Go to the HP Web site and find out whether a firmware update is available. If an update is available, download the latest firmware to your computer.

  3. Transfer the new firmware from your computer to the MFP.

Determining the current level of firmware

To determine the current level of firmware, view the configuration information on the MFP control panel. To view the configuration information, follow these instructions.

  1. Touch Menu .

  2. Touch INFORMATION .

  3. Touch PRINT CONFIGURATION . The configuration page prints.

  4. The firmware datecode is listed in the section called Device Information . The firmware datecode has this format: YYYYMMDD XX.XXX.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode of that begins with 20040225
    represents February 25, 2004.

Downloading the new firmware from the HP Web site

To find the most recent firmware upgrade for the MFP, go to http://www.hp.com/go/lj4345mfp_software . This page provides instructions for downloading the new firmware version.

Transferring the new firmware to the MFP

Use one of the following methods to update the firmware.

Using FTP to upgrade the firmware on a network connection

The MFP can receive an .RFU file update as long as it is in a "ready" state.

The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the MFP to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update. If the remote firmware update process is interrupted before the firmware is downloaded (while Receiving Upgrade appears on the control‑panel display), the firmware file must be sent again. If power is lost during the flash DIMM update (while the Performing Upgrade message appears on the control‑panel display), the update is interrupted and the message Resend Upgrade appears (in English only) on the control‑panel display. In this case, you must send the upgrade by using the parallel port. Finally, any jobs that are ahead of the RFU job in the queue are completed before the update is processed.

Follow these instructions to perform the upgrade by using FTP.

The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults.

To upgrade the firmware on a network connection by using FTP

  1. Take note of the IP address on the HP Jetdirect page. The HP Jetdirect page is the second page that prints when you print the configuration page.

    Before upgrading the firmware, make sure that the MFP is not in Sleep mode. Also make sure that any error messages are cleared from the control‑panel display.
  2. Open an MS-DOS command prompt on your computer.

  3. Type: ftp <TCP/IP ADDRESS>
    . For example, if the TCP/IP address is 192.168.0.90, type ftp 192.168.0.90
    .

  4. Press Enter on the keyboard.

  5. When prompted for the user name, press Enter .

  6. When prompted for the password, press Enter .

  7. Type bin
    at the command prompt.

  8. Press Enter . The message 200 Types set to I, Using binary mode to transfer files appears in the command window.

  9. Type: PUT C:\LJ4345MFP\lj4345MFPFW.RFU and then press Enter .

  10. 200 PORT command successful

    150 Opening BINARY mode data connection

    -or-

    226 Ready

    -or-

    226 Processing Job

    -or-

    226 Transfer complete

  11. The download process begins and the firmware is updated on the MFP. This can take approximately five minutes. Let the process finish without further interaction with the MFP or computer.

    The MFP automatically turns off and then on again after processing the upgrade.
  12. At the command prompt, type: bye
    to exit the ftp command.

  13. At the command prompt, type: exit
    to return to the Windows interface.

Using HP Web Jetadmin to upgrade the firmware

This procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. Complete the following steps to update a single device through HP Web Jetadmin after downloading the .RFU file from the HP Web site.

  1. Start HP Web Jetadmin.

  2. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.

  3. Expand the Device Lists folder and select All Devices . Locate the MFP in the list of devices, and then click to select it.

    If you need to upgrade the firmware for multiple HP LaserJet 4345mfps, select all of them by pressing the Ctrl key as you click the name of each MFP.

  4. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list.

  5. If the name of the .RFU file is not listed in the All Available Images box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that you downloaded from the Web at the start of this procedure. If the filename is listed, select it.

  6. Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server. After the upload is complete, the browser window refreshes.

  7. Select the .RFU file from the Printer Firmware Update drop-down menu.

  8. Click Update Firmware . HP Web Jetadmin sends the selected .RFU file to the MFP. The control panel shows messages that indicate the progress of the upgrade. At the end of the upgrade process, the control panel shows the Ready message.

Using MS-DOS commands to upgrade the firmware

To update the firmware by using a network connection, follow these instructions.

  1. From a command prompt or in an MS-DOS window, type the following: copy /B <FILENAME> \\<COMPUTERNAME>\<SHARENAME>
    , where <FILENAME> is the name of the .RFU file (including the path), <COMPUTERNAME> is the name of the computer from which the MFP is being shared, and <SHARENAME> is the MFP share name. For example: C:\>copy /b C:\9200fW.RFU \\YOUR_SERVER\YOUR_COMPUTER
    .

    If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type: C:\>copy /b "C:\MY DOCUMENTS\3500FW.RFU" \\YOUR_SERVER\YOUR_COMPUTER
    .
  2. Press Enter on the keyboard. The control panel shows a message that indicates the progress of the firmware upgrade. At the end of the upgrade process, the control panel shows the Ready message . The message 1 file(s) copied appears on the computer screen.

Upgrading the HP Jetdirect firmware

The HP Jetdirect network interface in the MFP has firmware that can be upgraded separately from the MFP firmware. This procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. Complete the following steps to update the HP Jetdirect firmware by using HP Web Jetadmin.

  1. Open the HP Web Jetadmin program.

  2. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.

  3. Select the device that you want to update.

  4. In the Device Tools drop-down list, select Jetdirect Firmware Update .

  5. Under Jetdirect firmware version the HP Jetdirect model number and current firmware version are listed. Make a note of these.

  6. Go to http://www.hp.com/go/wja_firmware .

  7. Scroll down to the list of HP Jetdirect model numbers and find the model number you wrote down.

  8. Look at the current firmware version for the model, and see if it is later than the version you wrote down. If it is, right-click on the firmware link, and follow the instructions on the Web page to download the new firmware file. The file must be saved into the <drive>:\PROGRAM FILES\HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE\JETDIRECT folder on the computer that is running the HP Web Jetadmin software.

  9. In HP Web Jetadmin, return to the main device list and select the digital sender again.

  10. In the Device Tools drop-down list, select Jetdirect Firmware Update again.

  11. On the HP Jetdirect firmware page, the new firmware version is listed under Jetdirect Firmware Available on HP Web Jetadmin . Click the Update Firmware Now button to update the Jetdirect firmware.

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