CAUTION: If the product is off when you open the cartridge
door to access the cartridges, the product will not
release the cartridges for changing. You might damage the product
if the cartridges are not docked safely on the right side when you try
to remove them.
Open the cartridge door.
The carriage moves to the far right side of the product.
Figure 2: Open the cartridge door
1 - cartridge door 2 - Carriage
Wait until the carriage is idle and silent, and then lightly press down on a
cartridge to release it.
If you want to replace the tri-color cartridge, remove the cartridge from the
slot on the left.
If you want to replace the black or photo cartridge, remove the cartridge
from the slot on the right.
Figure 3: Cartridge locations
1 - Cartridge slot for the tri-color cartridge 2 - Cartridge slot for the black and photo cartridges
Pull the cartridge towards you out of its slot.
Step two: Install the new cartridge
Remove the new cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
Figure 4: Remove the tape
1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical
Figure 5: Do not touch the copper-colored contacts or ink nozzles
Slide the new cartridge forward into the empty slot. Then gently push on the
upper part of the cartridge forward until it clicks into the socket.
If you are installing the tri-color cartridge, slide it into the left slot.
If you are installing a black or photo cartridge, slide it into the right slot.
Figure 6: Insert the tri-color cartridge
Figure 7: Insert the black or photo cartridge
Close the cartridge door.
Figure 8: Close the cartridge door
Press OK on the control panel to confirm the new cartridges.
Press OK to begin the alignment process.
Load unused, plain white, U.S. letter or A4 size paper in the input tray, and then press OK.
NOTE: If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused, plain white, U.S. letter or A4 size paper into the input tray, and then try the alignment again.
The product aligns the cartridges. Recycle or discard the cartridge alignment sheet.
Please rate the information on this page to help us improve our content. Thank you!