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HP Notebook PCs - Removing the HP Bluetooth Software and Installing the Microsoft Bluetooth Stack

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c00711848

Version: 1

HP Notebook PCs - Removing the HP Bluetooth Software and Installing the Microsoft Bluetooth Stack
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2006-06-26

Last Updated: 2006-07-13


DESCRIPTION

The following process can be used to remove the HP Bluetooth support software and install the Microsoft Bluetooth stack that is native to Windows XP SP2. To avoid instability, only one Blue Tooth stack should be loaded at a time, therefore the instructions included must be adhered to. By default the HP Bluetooth support software is pre-installed.

The Bluetooth stack is a protocol stack as referenced from a driver or application to interact with the actual device.

SCOPE

The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.

RESOLUTION
Remove the HP Bluetooth software and install Microsoft Bluetooth stack

Remove the HP Bluetooth software and install Microsoft Bluetooth stack

To remove the HP Bluetooth software and install the Microsoft Bluetooth stack, perform the following steps:

Remove the HP software

  1. Click Start , Control Panel and then double click the Add/Remove Programs icon.

  2. Select the HP Integrated Module with Bluetooth Wireless Technology and click the Remove button. Follow the on screen instructions. Close the Add or Remove screen.

  3. Click Start , All Programs , Accessories and then click Windows Explorer .

  4. Click the + sign next to the C: drive to expand the contents of C:

  5. Click the + sign next to the swsetup folder.

  6. Select the folder labeled btooth and press the Delete key.

  7. Click the Yes button to confirm the deletion of this folder.

Manually edit the bth.inf file

  1. In Windows Explorer, click the + sign next to the C:/Windows folder . Locate and click on the inf folder.

  2. Locate and double click the bth.inf file. The file should open using Notepad or similar application.

  3. Under the Device section - Start section, locate

    [Microsoft.NT.5.1]

    Microsoft Wireless Transceiver for Bluetooth=...........................

    Microsoft Wireless Transceiver for Bluetooth 2.0= ....................

  4. Copy and paste the following two lines below the lines above;

    • HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D
    • HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

    the result should be:

    [Microsoft.NT.5.1]

    Microsoft Wireless Transceiver for Bluetooth=...........................

    Microsoft Wireless Transceiver for Bluetooth 2.0= ....................

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

  5. Save the bth.ini file.

    1. In Notepad, click File and then click Save on the File Menu. Close Notepad.

Allow Windows to install the Microsoft Bluetooth stack

  1. Press the wireless activation button to restore power to the module. The "Found New Hardware" wizard should display questioning if Windows Update should find the driver. Select Yes this time only.

  2. At the next prompt, select Install the software automatically .

  3. Windows will display a dialog stating "Found HP Integrated Module with Bluetooth Wireless Technology. The Bluetooth icon should be a darker shade of blue than the previous icon.

  4. Windows will prompt to install drivers for the Microsoft Bus Enumerator. Allow this process to take place.

  5. Upon completion of the driver installation, the Microsoft stack can be verified in the Device Manager.

    1. Click Start , Control Panel and then double click the System icon.

    2. Click the Hardware tab and then click the Device Manager button.

    3. The Bluetooth icon should not have a caution symbol next to it.

Remove the Microsoft Bluetooth stack and installing the HP Bluetooth support software

Use the following instructions to reverse the procedure above and reinstall the HP Bluetooth support software on the notebook.

Remove the Microsoft Bluetooth stack

Perform the following steps to uninstall the Microsoft stack in Windows:

  1. Click Start , Control Panel and then double click the System icon.

  2. Click the Hardware tab. Then click the Device Manager button.

  3. Click the + sign next to the Bluetooth icon to expand the device.

  4. Right click on the Microsoft Enumerator and select uninstall . Follow the onscreen instructions.

  5. Right click on the HP integrated Module with Bluetooth Wireless Technology and select uninstall . Follow the onscreen instructions.

  6. Immediately turn off the power to the Bluetooth wireless device upon completion of uninstalling the HP Integrated Module with Bluetooth Wireless Technology.

Manually edit the bth.inf file

  1. Click Start , All Programs , Accessories and then click Windows Explorer .

  2. In Windows Explorer, click the + sign next to the C:/Windows folder . Locate and click on the inf folder .

  3. Locate and double click the bth.inf file. The file should open using Notepad or similar application.

  4. Under the Device section - Start section, locate

    [Microsoft.NT.5.1]

    Microsoft Wireless Transceiver for Bluetooth=...........................

    Microsoft Wireless Transceiver for Bluetooth 2.0= ....................

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

  5. Delete or comment out the following lines;

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_011D

    HP Integrated Module with Bluetooth Wireless Technology= BthUsb, USB\Vid_03F0&Pid_171D

  6. In Notepad, click File and then Save . Close Notepad.

Reinstall the HP Bluetooth support software

Reinstall the softpaq containing the Software Support for HP Integrated Module with Bluetooth Wireless Technology. Download the appropriate softpaq for your notebook from www.hp.com


Hardware Platforms Affected: HP Compaq nx6125 Notebook PC, HP Compaq nx6120 Notebook PC, HP Compaq nc6220 Notebook PC, HP Compaq nc8230 Notebook PC, HP Compaq nx8220 Notebook PC, HP Compaq nc6110 Notebook PC, HP Compaq nc4200 Notebook PC, HP Compaq nc6120 Notebook PC, HP Compaq nx6115 Notebook PC, HP Compaq tc4200 Tablet PC, HP Compaq nx6110 Notebook PC, HP Compaq nw8240 Mobile Workstation, HP Compaq nc6230 Notebook PC
Operating Systems Affected: Microsoft Windows XP Professional Edition(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA00709725
©Copyright 2006 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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