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HP xw4100 Workstation - Insight Diagnostic 756x fails the ECC memory test

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c00793982

Version: 1

HP xw4100 Workstation - Insight Diagnostic 756x fails the ECC memory test
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2006-10-17

Last Updated: 2006-10-18


DESCRIPTION

In the latest releases of Insight Field Diagnostics version 756x (Ver A, B, C) if the ECC memory test is run, it will fail. This is not an indication of a hardware failure of the memory rather it is due to an incompatibility between the diagnostic software and the HP xw4100 Workstation.

SCOPE

  • HP xw4100 Workstation.

  • Insight Field Diagnostics version 756x (Ver A, B, C) ECC memory test is run.

RESOLUTION

A previous release of the Insight Field Diagnostic, 7.30B, will be re-released only for the HP xw4100 Workstation and will remain the supported diagnostics until the end of support life for this product. All other versions of the Insight Field Diagnostics are not supported on this workstation.


Hardware Platforms Affected: HP Workstation xw4100
Components Affected: Not Applicable
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Third Party Products Affected: Not Applicable
Support Communication Cross Reference ID: IA00793982
©Copyright 2006 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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