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HP 9250C Digital Sender - Resolve control-panel messages

Control-panel messages
Control panel message
Description
Recommended action
11.XX - Internal clock error To continue touch OK
The device real time clock has experienced an error.
Whenever the device is turned off and then turned on again, set the time and date at the control panel.
If the error persists, you might need to replace the formatter.
30.1.YY Scanner failure
An error has occurred in the scanner.
Turn the device off and then on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
49.XXXXX ERROR To continue turn off then on
A critical firmware error has occurred.
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
54.XX ERROR To continue turn off then on
A temporary error has occurred.
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
57.X ERROR To continue turn off then on
A temporary error has occurred.
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
58.XX ERROR To continue turn off then on
A temporary error has occurred.
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
59.XY ERROR To continue turn off then on
A temporary error has occurred.
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
79.XXXX ERROR To continue turn off then on
A critical hardware error occurred.
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
8X.YYYY EIO ERROR To continue turn off then on
The EIO accessory card has encountered a critical error, as specified by YYYY .
Try the following actions to clear the message.
  1. Turn the device off, and then turn the device on.

  2. Turn the device off, reinstall the EIO accessory, and then turn the device on.

  3. Replace the EIO accessory.

8X.YYYY EMBEDDED JETDIRECT ERROR To continue turn off then on
The embedded HP Jetdirect print server has encountered a critical error, as specified by YYYY .
Turn the device off, and then turn the device on.
If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/9250c .)
Access denied menus locked
The control panel function that you are trying to use has been locked to prevent unauthorized access.
Contact the network administrator.
Authentication Required
Authentication has been enabled for this feature or destination. A username and password are required.
Type the user name and password, or contact the network administrator.
Authentication Required To Use This Feature
A user name and password are required.
Type the user name and password, or contact the network administrator.
Check the glass and remove any paper To continue press Start
A digital send or copy job has been performed from the scanner glass, but the original document needs to be removed.
Remove the original document from the scanner glass, and then press Start .
Close flatbed cover during initialization
The scanner cannot initialize while the scanner cover is open.
Close the scanner cover.
Digital send communication error
An error has occurred during a digital send task.
Contact the network administrator.
Document feeder bin full
The document feeder (ADF) ouput bin is full.
Remove all media from the document feeder (ADF) output bin.
Document feeder cover open
The document feeder (ADF) cover is open.
Close the document feeder (ADF) cover. Follow the instructions in the onscreen dialog box.
Document feeder empty
The document feeder (ADF) does not contain paper.
Load paper in the document feeder (ADF) input tray.
Document feeder paper jam
Media is jammed in the document feeder (ADF).
Follow the instructions in the onscreen dialog box.
Document feeder pick error
The document feeder (ADF) experienced an error while picking media.
Make sure that your original contains no more than 50 pages. Follow the instructions in the onscreen dialog box.
Flatbed Cover Open
The device scanner cover is open.
Close the scanner cover.
Folder list is full. To add a folder, you must first delete a folder.
The device limits the number of folders that can be established.
Delete an unused folder to add a new folder.
Front side optical system error
The scanner has experienced an error.
To temporarily clear the message so you can send a fax or send e-mail, touch Hide . If this message persists, contact an HP-authorized service or support provider. See the HP support flyer or go to www.hp.com/support/9250c .
HP digital sending: delivery error
A digital send job has failed and cannot be delivered.
Send the job again.
Jam in document feeder
Media is jammed in the document feeder (ADF).
Remove jammed media from the document feeder (ADF). Follow the instructions in the onscreen dialog box.
If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. See the HP support flyer, or go to www.hp.com/support/9250c .
LDAP server is not responding. Contact administrator.
The LDAP server has exceeded the time out value for an address request.
Verify the LDAP server address. Contact the network administrator.
Network connection required for digital sending. Contact administrator.
A digital-sending feature has been configured, but a network connection is not detected.
Verify the network connection. Contact the network administrator.
Novell Login Required
Novell authentication has been enabled for this destination.
Enter Novell network credentials to access the copy and fax features.
Password or name is incorrect. Please enter correct login.
The user name or password was typed incorrectly.
Retype the user name and password.
Scan failure Press Start to rescan
The scan was unsuccessful and the document needs to be rescanned.
If necessary, reposition the document to rescan it, and then press Start .
SMTP gateway not responding
The SMTP gateway has exceeded a time out value.
Verify the e‑mail server address. Contact the network administrator.
The folder you have entered is not a valid folder.
The folder name was entered incorrectly, or the folder does not exist.
Re-enter the folder name correctly, or add the folder.
Unable to connect
A network connection is not detected.
Verify the network connection. Contact the network administrator.
Unable to send
A network connection is not detected.
Verify the network connection. Contact the network administrator.
Unable to send fax. Please check fax configuration.
The device is unable to send a fax job.
Contact the network administrator.
User name or password is incorrect. Please re-enter.
The user name or password was typed incorrectly.
Retype the user name and password.

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