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Advisory: HP iPAQ - Microsoft Outlook No Longer Ships on the Getting Started CD After March 2007

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c00906357

Version: 1

Advisory: HP iPAQ - Microsoft Outlook No Longer Ships on the Getting Started CD After March 2007
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2007-03-21

Last Updated: 2007-04-04


DESCRIPTION

The Getting Started CD that comes with each HP iPAQ manufactured after March 2007, will not have the Microsoft Outlook setup on it.

Symptoms:

Microsoft Outlook setup is not available on the Getting Started CD that is shipped with every HP iPAQ manufactured after March 2007.

SCOPE

This update applies to all the HP iPAQs which are manufactured after March 2007.

RESOLUTION

Microsoft Outlook is not provided on the HP iPAQ Getting Started CD and must be purchased separately from Microsoft. Customers can go to office.microsoft.com Non-HP site and follow the on-screen instructions to purchase the available version of Microsoft Outlook.

Customers can follow these two steps to check whether Microsoft Outlook is installed on their PCs:

1) Click Start > All Programs.

2) Verify if Microsoft Outlook exists in the list of programs on the PC.

NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside of the HP Web site.

Hardware Platforms Affected: HP iPAQ 510 Voice Messenger series, HP iPAQ hw6500 Cingular Mobile Messenger series, HP iPAQ hw6500 Unlocked Mobile Messenger series, HP iPAQ hw6900 Mobile Messenger(Standard HP Product) (deleted), HP iPAQ hw6910 Mobile Messenger(Standard HP Product), HP iPAQ hw6910 Vodafone UK Mobile Messenger(Standard HP Product), HP iPAQ hw6915 Mobile Messenger(Standard HP Product), HP iPAQ hw6920 Mobile Messenger(Standard HP Product), HP iPAQ hw6925 Mobile Messenger(Standard HP Product), HP iPAQ hw6940 Mobile Messenger(Standard HP Product), HP iPAQ hw6945 Mobile Messenger(Standard HP Product), HP iPAQ hw6960 Mobile Messenger series, HP iPAQ hw6965 Mobile Messenger(Standard HP Product), HP iPAQ hx2100 Pocket PC series, HP iPAQ hx2400 Pocket PC series, HP iPAQ hx2700 Pocket PC series, HP iPAQ hx4700 Pocket PC series, HP iPAQ rw4500 Smartphone w/Camera, HP iPAQ rw6100 Pocket PC series, HP iPAQ rw6815 Personal Messenger, HP iPAQ rw6818 Multimedia Messenger, HP iPAQ rw6828 Multimedia Messenger, HP iPAQ rx1950 Navigator Pocket PC, HP iPAQ rx1950 Pocket PC series, HP iPAQ rx3100 Mobile Media Companion series, HP iPAQ rx3400 Mobile Media Companion series, HP iPAQ rx3700 Mobile Media Companion series, HP iPAQ rx4240 Mobile Media Companion(Standard HP Product), HP iPAQ rx4245 Mobile Media Companion(Standard HP Product), HP iPAQ rx4540 Mobile Media Companion(Standard HP Product), HP iPAQ rx4545 Mobile Media Companion(Standard HP Product), HP iPAQ rx5700 Travel Companion series, HP iPAQ rx5720 Travel Companion(Standard HP Product), HP iPAQ rx5725 Travel Companion(Standard HP Product), HP iPAQ rx5730 Travel Companion(Standard HP Product), HP iPAQ rx5735 Travel Companion(Standard HP Product), HP iPAQ rx5765 Travel Companion(Standard HP Product), HP iPAQ rx5770 Travel Companion(Standard HP Product), HP iPAQ rx5775 Travel Companion(Standard HP Product), HP iPAQ rx5780 Travel Companion(Standard HP Product), HP iPAQ rx5900 Travel Companion series, HP iPAQ rx5910 Travel Companion(Standard HP Product), HP iPAQ rx5935 Travel Companion(Standard HP Product), HP iPAQ rx5940 Travel Companion(Standard HP Product), HP iPAQ rx5965 Travel Companion(Standard HP Product), HP iPAQ rx5970 Travel Companion(Standard HP Product), HP iPAQ rz1700 Pocket PC series
Operating Systems Affected: Microsoft Windows Mobile 5.0(Standard HP Product), Microsoft Windows Mobile Pocket PC 2003 Phone Ed(Standard HP Product), Microsoft Windows Mobile Pocket PC 2003 SE Phn Ed(Standard HP Product), Microsoft Windows for Pocket PC 2000(Standard HP Product), Microsoft Windows for Pocket PC 2002(Standard HP Product), Microsoft Windows for Pocket PC 2003(Standard HP Product), Microsoft Windows for Pocket PC 2003 SE(Standard HP Product), Microsoft Windows for Pocket PC First Edition(Standard HP Product)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA00906357
©Copyright 2007 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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