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HPSBPI02228 SSRT071404 rev.1 - HP Instant Support - Driver Check Running on Windows XP, Remote Unauthorized Access


Document ID: c01077597

Version: 1

HPSBPI02228 SSRT071404 rev.1 - HP Instant Support - Driver Check Running on Windows XP, Remote Unauthorized Access
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2007-06-13

Last Updated: 2007-07-02

Potential Security Impact: Remote unauthorized access

Source: Hewlett-Packard Company, HP Software Security Response Team


A potential security vulnerability has been identified with an ActiveX control in HP Instant Support - Driver Check running on Microsoft Windows. The vulnerability could be remotely exploited to allow unauthorized access to the system.

References: none

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Instant Support - Driver Check earlier than v1.5.0.3 running on Microsoft Windows XP, XP Professional, XP Home Edition, XP Tablet PC Edition


For a PGP signed version of this security bulletin please write to:

The Hewlett-Packard Company thanks John Heasman of NGSSoftware ( Non-HP site ) for reporting this vulnerability to

The Hewlett-Packard Company thanks Carlo Di Dato (aka shinnai) for reporting this vulnerability to


HP has provided the following software update to resolve this vulnerability:

HP Instant Support - Driver Check v1.5.0.3 or later

To update HP Instant Support - Driver Check, visit

  1. On the initial screen, click [Check Now].
  2. If there is a version of the ActiveX control older than, the next screen will explain that the control needs to be updated.
  3. Click [Continue] to update the ActiveX control.
  4. Close the HP Instant Support - Driver Check application or continue to use it.



Version:1 (rev.1) - 2 July 2007 Initial Release

Third Party Security Patches: Third party security patches which are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

©Copyright 2007 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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