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HP Compaq dc5750 Small Form Factor PC - Removing and Replacing the Memory

Introduction

This document is provided to assist in removing and replacing the Memory for the HP Compaq dc5750 Small Form Factor PC.

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Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

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Parts required

NOTE: Part numbers are subject to change.

The replacement part number will vary depending on the Memory that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP .

Description
Part Number
Requires Return
256 MB, 667 MHz, CL=5, PC2-5300 DDR2-SDRAM DIMM memory
396519-001 (Modified)
Yes
512 MB, 667 MHz, CL=5, PC2-5300 DDR2-SDRAM DIMM memory
396520-001 (Modified)
Yes
1.0 GB, 667 MHz, CL=5, PC2-5300 DDR2-SDRAM DIMM memory
398038-001 (Modified)
Yes
NOTE: For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

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Summary of instructions

To view a video demonstrating the procedure for removing the Memory, click on the link below. Or use the product video listing on the HP Services Media Library then select Memory from the menu on the upper left hand side of the screen.

Click here to view the Memory removal video .

Right-click on the video link above to open in new window / tab.

Memory removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:

    Click here to view the precautions .

    CAUTION: Failure to comply with the precautions could result in damage to your product or loss of data.
    NOTE: This computer uses PC2-4200 and PC2-5300 DIMMs (DDR2 553 and 667 on dc5750 systems and DDR2 667 only on dc5700 systems). There are four DIMM sockets on the system board, with two sockets per channel. The sockets are labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM2 operate in memory channel A. Sockets XMM3 and XMM4 operate in memory channel B.

    DIMMs do not have to be installed in pairs although installation of pairs (an equal DIMM for each channel) provides the best performance. The BIOS will detect the DIMM population and set the system accordingly.

    If you are replacing a memory module with an identical module (a DIMM of the same type and size), put the new module in the same socket as the old one.

  2. Power off the computer system.

  3. Remove the Access panel. Click here for instructions on how to remove the access panel .

  4. Remove the Optical drive. Click here for instructions on how to remove the optical drive .

  5. Remove the Fan duct. Click here for instructions on how to remove the fan duct .

  6. Push down and out on the memory socket latches to release the memory module.

  7. Pull the memory module up and out of the socket.

Memory replacement

  1. Ensure that the memory socket latches are pushed out and away from the memory socket.

  2. Align the notch on the memory module with the key on the memory socket.

  3. Push the module down firmly into the socket until the memory socket latches snap into place.

  4. Ensure that the module is fully inserted and properly seated in the socket.

  5. Replace the Fan duct. Click here for instructions on how to replace the fan duct .

  6. Replace the Optical drive. Click here for instructions on how to replace the optical drive .

  7. Replace the Access panel. Click here for instructions on how to replace the access panel .

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Parts return

If your part requires return then click on the appropriate link below:

Click here for the defective parts return procedure for US .

Click here for the defective parts return procedure for Europe .

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