|| Rate this content|
HP Notebook PCs - System Recovery May Fail or Display Error Message
This document pertains to HP Notebook PCs with Windows 7 or Vista .
On a notebook equipped with a wireless LAN device or Bluetooth module, the recovery process may not complete successfully, or may display the following error message, if the wireless button is turned OFF when a system recovery is performed.
A recovery process can fail if it is interrupted by pressing the keys, or turning off the power before the recovery is complete. The recovery process will pause for several minutes when it finishes reinstalling the operating system. If any user action is performed, or if the power is turned off, the recovery may fail. Do not press any computer keys and allow the process to unbundle and setup the original software programs. The recovery process is not complete until a prompt is displayed to log on to the computer.
Resolving a system recovery failure
If a computer is restored using recovery disks that you created, but fails to start properly and does not open to the Windows desktop, you may need to perform the recovery again. To use the f11 key to start the recovery from the recovery partition, follow the steps below.
Your computer will be restored to its original factory condition. You may use your computer normally after logging in to Windows.