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HP Officejet 6500 (E709a) and 6500 Wireless (E709n) All-in-One Printers - Cleaning the Printhead
This document contains steps for cleaning the printhead with a printhead-cleaning tool. This process runs ink through the nozzles to try to unclog and clean the printhead inside the product.
You can use the cleaning process to resolve print-quality issues, such as streaks or smears in the printout.
NOTE: Because this process uses ink, HP recommends that you do not clean the printhead unnecessarily to avoid wasting ink.
Cleaning the printhead
Use one of the following methods to run the printhead-cleaning tool.
NOTE: The cleaning process might take several minutes to complete.
Method one: Clean the printhead from the HP All-in-One control panel
Follow these steps to run the printhead-cleaning tool from the product control panel.
Method two: Clean the printhead using HP Solution Center
Follow these steps to run the printhead-cleaning tool from HP Solution Center, which is a component of the software that shipped with your product.