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HP ProLiant ML and DL Servers - HP Network Configuration Utility: "An error occurred due to invalid data in the XML file used by this application" Error Message

Issue

The HP Network Configuration Utility (NCU) cannot be launched and the following error message is displayed:

This error occurs in the following scenarios:

  • When upgrading the HP ProLiant Support Pack.

  • When upgrading the operating system, for example, from Microsoft Windows 2000 to Microsoft Windows 2003.

Solution

To resolve this issue, complete the following steps:

  1. Uninstall HP Network Configuration Utility by right-clicking the team network connection and going to TCP/IP properties.

  2. Uninstall both network cards.

  3. Reboot the server.

  4. Install the latest drivers for the network cards.

  5. Install the latest NCU software.

  6. Launch the NCU and create the team.

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