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Blinking Lights on the HP Deskjet F4580 and F4583 All-in-One Printers

Blinking Lights

The following sections describe the most common combinations of blinking (flashing) lights displayed on the product control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue.

NOTE: An E might also appear in the Number of Copies display. This is an additional indication that there is an issue with the product that needs to be resolved. The presence of an E, however, does not affect the meaning of the blinking lights, and can be disregarded for troubleshooting purposes.

Figure 1: HP Deskjet F4580 and F4583 control panel with the lights indicated

Illustration of the HP Deskjet F4580 and F4583 control panel with the lights indicated
1 - Power light
2 - Attention light
3 - Wireless button indicator light
4 - Number of Copies display (where an E or ! might appear)
5 - Ink Level indicator lights
NOTE: There might be more than one solution for some blinking lights patterns. After you find the pattern that matches your blinking lights pattern, try each solution in the order presented until you resolve the issue.

Issue: All the lights are off

In this normal condition, the following blinking lights pattern displays on the control panel:

  • Power light: Off

  • Attention light: Off

  • Ink Level indicator lights: Off

  • Number of Copies display: Off

  • Wireless button indicator light: Off

Figure 2: All the lights are off

Illustration of the control panel with all the lights off
  • Cause

    The product is not on.

Solutions

Solution one: Turn on the All-in-One

Press the Power button () to turn on the product.

Figure 3: Press the Power button

Illustration of pressing the Power button

If the product does not turn on, continue to the next solution.

Solution two: Make sure that the All-in-One is plugged in

Follow these steps to make sure that the power cord is connected to the rear of the product and plugged into an electrical outlet.

  1. Check the rear of the product to make sure that the cord from the power supply is inserted securely into the power connection.

  2. Check the power supply to make sure that the power cord is securely plugged into it.

  3. Check the electrical outlet to make sure that the power cord is securely plugged into it.

    Figure 4: Check the electrical connections

    Illustration of the product electrical connections
    1 - Power connection
    2 - Power cord and adaptor
    3 - Electrical outlet
  4. Press the Power button () to turn on the product.

  5. If the product does not turn on, follow the same steps and try a different wall outlet.

  • If these steps resolved the issue, you do not need to continue troubleshooting.

  • If the issue persists, continue to the next solution.

Solution three: Press the Power button more slowly

The product might not respond if you press the Power button () too quickly.

Press the Power button () once slowly to turn on the product.

NOTE: It might take a few minutes for the product to turn on. If you press the Power button () again during this time, you might turn the product off.
  • If these steps resolved the issue, you do not need to continue troubleshooting.

  • If the issue persists, continue to the next solution.

Solution four: Reset the power module, and then test the power

Follow these steps to reset the power module on the power cord, and then test the power on the product.

Step one: Reset the power module

The power module has a safety feature inside that protects the product during a power surge. If you experienced a recent power surge, the power module might need to be reset. Use the following steps to reset the power module.

  1. Disconnect the power supply from the rear of the product.

    Figure 5: Disconnect the power cord

    Illustration of disconnecting the power cord from the rear of the product
  2. Unplug the power cord from the electrical outlet, power strip, or surge protector.

  3. If the product uses a power module with a detachable power cord, disconnect the cord from the power module.

  4. Wait 15 seconds.

  5. Reconnect the power cord to the power module.

  6. Plug the power cord back into a wall outlet. Do not use a power strip or surge protector.

  7. Check to see if the power module has an LED.

    • If the power module does not have an LED, continue to the next step.

    • If the power module has an LED, check to see if the LED lights up.

      • If the LED does not light up, contact HP to replace the power module. To buy a compatible power module, right-click the following link, How to Buy HP , and then click Open in New Window.

      • If the LED lights up, continue to the next step.

Step two: Test the power on the All-in-One

Follow these steps to test the power on the product.

  1. Reconnect the power supply to the rear of the product.

  2. Press and then quickly release the Power button () to start a power on/off cycle. Do not hold the button down.

    Figure 6: Press and then quickly release the Power button

    Illustration of pressing and then quickly releasing the power button
    If you press and hold the Power button too long, the product might turn on and then off without restarting. If this happens, press and quickly release the Power button () again.
  • If these steps resolved the issue, you do not need to continue troubleshooting.

  • If the issue persists, continue to the next solution.

Solution five: Test the power with a compatible power cord from a different All-in-One

If you have another available power cord that is compatible with the product, use the alternate cord to test the power.

  1. Press the Power button () to turn off the product.

  2. Disconnect the power cord from the rear of the product.

    Figure 7: Disconnect the power cord

    Illustration of disconnecting the power cord from the rear of the product
  3. Unplug the power cord from the wall outlet.

  4. Connect the alternate power cord to the rear of the product.

  5. Plug the alternate power cord into the wall outlet.

  6. Press the Power button () to turn on the product.

  • If the product turns on with the alternate power cord, the original power cord caused the issue. Contact HP to replace the power cord. Right-click the following link, How to Buy HP , to buy a compatible power cord.

  • If the product does not turn on with the alternate power cord, continue to the next solution.

Solution six: Service the All-in-One

If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document.

Issue: The Wireless button indicator light is on

In this normal condition, the following blinking lights pattern displays on the control panel:

  • Power light: On

  • Attention light: Off

  • Ink Level indicator lights: Current levels

  • Number of Copies display: On

  • Wireless button indicator light: On

Figure 115: The Wireless button indicator light is on

Illustration of the control panel with the Wireless button indicator light on
  • Cause

    The wireless radio is on, and the product is connected to a wireless network.

Solutions

Copy, Scan, or Print

Press the appropriate button(s) on the product to perform the intended task.

  • If the product operates normally, allow the product to complete the job.

  • If after trying the task, a blinking light or combination of blinking lights displays on the product control panel, find the pattern you are experiencing in this document, and then follow the steps to resolve the issue.

Issue: The Wireless button indicator light is off

In this normal condition, the following blinking lights pattern displays on the control panel:

  • Power light: On

  • Attention light: Off

  • Ink Level indicator lights: Current levels

  • Number of Copies display: On

  • Wireless button indicator light: Off

Figure 116: The Wireless button indicator light is off

Illustration of the control panel with the Wireless button indicator light off
  • Cause

    The wireless radio is off, or the Wireless Protected Setup (WPS) configuration is not complete.

Solutions

Solution one: Turn on the wireless radio

The wireless radio allows the product to operate wirelessly. Press the Wireless button on the product control panel to turn on the wireless radio.

  • If the Wireless button indicator light turns on, try your intended wireless task again.

  • If your wireless task completes successfully, you do not need to continue troubleshooting.

  • If the Wireless button indicator light does not turn on, continue to the next solution.

Solution two: Allow the automatic Wireless Protected Setup (WPS) configuration to complete

The automatic WPS configuration is in progress. Wait 20 minutes for the configuration to complete.

  • If the Wireless button indicator light turns on, try your intended wireless task again.

  • If your wireless task completes successfully, you do not need to continue troubleshooting.

  • If the Wireless button indicator light does not turn on, continue to the next solution.

Solution three: Turn the All-in-One off and then on again

The automatic WPS configuration timed out. Follow these steps to turn the product off and then on again in order to restart the auto WPS configuration process.

  1. Press the Power button () to turn off the product.

  2. Wait 15 seconds.

  3. Press the Power button () to turn on the product.

  • If the Wireless button indicator light turns on, try your intended wireless task again.

  • If your wireless task completes successfully, you do not need to continue troubleshooting.

  • If the Wireless button indicator light does not turn on, continue to the next solution.

Solution four: Service the All-in-One

If you have completed all the steps and are still experiencing a problem, continue to the Service the All-in-One section at the end of this document.

Service the All-in-One

Contacting HP for service in Asia Pacific.

If you have completed all the preceding steps and are still experiencing a problem, you may need further assistance from HP to remedy your concern.

Please contact HP using one of the options found at Contact HP to obtain service.

Contacting HP for service in all countries/regions except Asia Pacific.

If you have completed all the preceding steps and are still experiencing a problem, service the product.

Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool .

  • If your product is in warranty, Contact HP to obtain service.

  • If your product is out of warranty, Contact HP to find an authorized service provider or to setup service (fees might apply).

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