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HP Deskjet 3050A (J611) and 3050 (J610) All-in-One Printer Series - Replacing the Cartridges

Introduction

This document contains steps for replacing the cartridges.

Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.

  1. Go to the HP SureSupply website.

  2. Scroll to the bottom of the page, then make sure the country/region location is correct.

  3. Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.

Genuine HP ink cartridges can also be purchased from other retailers.

Replacing the cartridges

The following video demonstrates how to replace a cartridge.

NOTE: The video shows the HP Deskjet 3050. The outside of the product might not look the same as your product, but the steps are the same.

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If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube Non-HP site .

Follow these steps to replace and align the cartridges.

Step one: Load paper

Whenever you install a new cartridge, the HP product prompts you to load paper so you can complete a cartridge alignment. Before you begin the alignment process, make sure that paper is loaded in the product. Follow these steps to load paper in the product.

  1. Raise the input tray.

    Figure 1: Raise the input tray

    Illustration of raising the input tray
  2. Lower the output tray, and then pull out the tray extender.

    Figure 2: Pull out the tray extender

    Illustration of pulling out the tray extender
  3. Slide the paper width guide to its outermost position.

    Figure 3: Slide the paper width guide to its outermost position

    Illustration of sliding the width guide outward
  4. Load a stack of plain paper into the input tray, print-side up. Slide the stack of paper in until it stops.

    Figure 4: Load paper

    Illustration of loading paper
  5. Slide the paper width guide snugly against the paper.

    Figure 5: Slide the paper width guide snugly against the paper

    Illustration of sliding the paper width guide against the paper

Step two: Replace the cartridge

  1. Load plain white paper in the input tray.

  2. Press the Power button to turn on the printer.

  3. Open the ink cartridge door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before you continue.

    Figure 6: Open the ink cartridge door

    Image: Open the ink cartridge door
  4. Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out to remove it from its slot.

    Figure 7: Remove the ink cartridge

    Image: Remove the ink cartridge
    CAUTION: Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

    Figure 8: Do not touch the contacts or nozzles

    Graphic: Do not touch the contacts or nozzles
  5. Remove the new ink cartridge from its packaging, and then pull the pull tab to remove the plastic tape.

    CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the ink cartridge. Doing so can result in clogs, ink failure, and bad electrical connections.

    Figure 9: Remove the plastic tape

    Image: Remove the plastic tape
  6. Hold the ink cartridge by its sides with the contacts toward the printer and the nozzles facing down toward the bottom of the product, and then insert the ink cartridge into its slot.

    • The tri-color ink cartridge ( ) goes in the slot on the left

    • The black ink cartridge ( ) goes in the slot on the right

    Figure 10: Insert the ink cartridge into its slot

    Image: Insert the  ink cartridge into its slot
  7. Push the ink cartridge forward into its slot until it snaps into place.

  8. Repeat these steps to replace the other ink cartridge, if necessary.

  9. Close the ink cartridge access door.

    Figure 11: Close the ink cartridge access door

    Image: Close the ink cartridge access door
  10. Press the button next to OK on the control panel display ( ).

    The printer prints an alignment page.

Step three: Align the cartridges

  1. Lift the scanner lid.

  2. Place the alignment page with the printed-side down on the right-front corner of the scanner glass. See the engraved guide next to the scanner glass for help loading the alignment page.

    Figure 12: Place the alignment page on the scanner glass

    Graphic: Place the alignment page on the scanner glass
  3. Close the scanner lid.

  4. Press the button next to OK on the control panel display ( ).

    The product scans the alignment page.

  5. When the Alignment successful message displays on the control panel screen, press the button next to OK on the control panel display ( ) to complete the alignment.

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