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HP Notebook PCs - HP Wireless Assistant 3.5 Is Unable to Independently Control WLAN and Bluetooth on Combo Card

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c02202601

Version: 1

HP Notebook PCs - HP Wireless Assistant 3.5 Is Unable to Independently Control WLAN and Bluetooth on Combo Card
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2010-05-21

Last Updated: 2010-05-21


DESCRIPTION

HP Wireless Assistant 3.5 is unable to independently control the Wireless Local Area Network (WLAN) function and the bluetooth function on a WLAN/bluetooth combination card. Therefore, if the WLAN is ON, the bluetooth will also be ON. If the WLAN is OFF, the bluetooth will also be OFF.

SCOPE

Compaq 320 Notebook PC

Compaq 420 Notebook PC

Compaq 620 Notebook PC

HP 420 Notebook PC

HP 620 Notebook PC

RESOLUTION

The HP Wireless Assistant 3.5 and WLAN/bluetooth card are working as designed.


Hardware Platforms Affected: Compaq 320 Notebook PC, Compaq 420 Notebook PC, Compaq 620 Notebook PC, HP 420 Notebook PC, HP 620 Notebook PC
Operating Systems Affected: Not Applicable
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA02200773
©Copyright 2010 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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