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HP Color LaserJet CM4730 MFP Product Series - Firmware Readme

This document contains information for the firmware revision number 20100306 50.101.4

Product Name(s):

  • HP Color LaserJet CM4730mfp series

Model Number(s):

  • CB480A

  • CB481A

  • CB482A

  • CB483A

Enhancements and Fixes provided with Firmware revision 50.101.4

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20100306 50.101.4

Enhancements

Base MFP

HP has implemented a new method of page counting (known as Print Usage Tracker), which can be enabled if desired. The administrator or owner of the product has the option either to enable the new counting method or to do nothing. If the new counting method is enabled the device cannot return to the previous counting method. It is important to understand this. If the feature is not enabled, nothing will change on the device and it will continue to count pages the same as it originally did from the factory.

Background:

Current page counting methods were designed to enable efficient service and support. The Print Usage Tracker feature implements new page counting methods which are more aligned with today’s job accounting needs.

Additional information:

For more information about the Print Usage Tracker feature, visit, www.hp.com/go/support . Navigate to the SUPPORT AND DRIVERS page web page for your product, or search by name or model of your device (for example, HP Color LaserJet CM3530 MFP or model number CC520A). Once you have located your support page search for “Print Usage Tracker”. Additional information may also be obtained by contacting your regions HP Customer Support Center. This information can be located in the “User” manual that came with your product documentation or on the CD-ROM.

How to enable the feature:

If desired, use the following steps to enable the new page counting method (known as Print Usage Tracker) via the product’s Embedded Web Server.

  1. Update your device firmware to this release or greater.

  2. Once this is done the Print Usage Tracker acceptance and activation screen will be available from the product’s Embedded Web Server (EWS) at the following location: EWS, Settings, Security, Device Security Settings, Print Usage Tracker.

  3. Review the acceptance screen so that the changes are understood and you are comfortable with how the changes may or may not affect your HP device or product use model.

  4. If you are comfortable with the acceptance statements and the new counting functionality, choose to enable the feature. As stated previously it is very important to understand that once enabled the device cannot return to the previous counting method.

    1. Select I Accept.

    2. Select Enable the Print Usage Tracker feature on this device.

    3. Press Apply.

NOTE: Currently this functionality can only be enabled through the product’s Embedded Web Server (EWS). In the future, HP will provide the ability to enable this functionality through HP’s Device management software called HP Web Jetadmin. The Web Jetadmin support pages can be accessed using the following URL: www.hp.com/go/webjetadmin .

Additional enhancements to base product

  • A new feature has been added which will allow the administrator to configure the device to auto recover from intermittent 49.XXXX errors. With this release the feature will be enabled ON by default. For Single function devices you will find the selection under the following menu: CONFIGURE DEVICE, SYSTEM SETUP, Auto Recovery. For “M” Series Multifunction Devices you will find the selection under the following menu: ADMINISTRATION, MANAGEMENT, Auto Recovery.

Embedded JetDirect

No updates

Embedded Digital Sending

  • Changed from G4 to JBIG2 compression for monochrome PDF scans to reduce file size.

  • Support added for Embedded Send to Network Folder Quick Sets.

  • Support added for a single Embedded Send to Network Folder alias to send to multiple network folder destinations.

  • Support added for the ability to configure up to ten Embedded Send to Network Folder address books.

  • Support added for Import/Export of Embedded Send to Network Folder address books.

Fixes or improvements

Base MFP

  • A 49.4c06 may be displayed on the control panel when printing certain files from Excel that contain non-printable characters.

  • Possible 49 error when using PCL5 macros (more likely with USB mass storage device connected).

  • Possible 49.5001 errors when using Fax and/or email address books.

  • You may see a 49.4C02 or 49.4C06 error when printing with the PCL5 driver due to a font management issue.

Embedded Digital Sending

  • Users are unable to specify scan filenames when the MFP is configured for Send to Network Folder through HP MFP Digital Sending Software and configured for Novell Authentication.

Analog Fax

No updates

Embedded JetDirect

  • Incompatibility with Win Server 2008 and 802.1x

  • CA certificate not accessible via SNMP

  • IPP printer-URI-string miss-formatted

  • DHCPINFORM transmit rate too high

  • Possible network hang during DHCPv6 configuration when a configuration is received from a DHCPv6 server.

  • User incorrectly allowed to install an Identity certificate instead of a CA certificate.

Current firmware revisions included in the firmware bundle (Version 50.101.4)

COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20100306 50.101.4
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.74.FF
Copy Processor Board
1.033 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F

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Improvements provided with previous firmware revisions

NOTE: All improvements with previous revisions of firmware are included within the most current revisions.

Enhancements and Fixes provided with Firmware revision 50.090.7

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20091123 50.090.7

Enhancements

Base MFP

  • You may see some Improvements to authentication performance.

Embedded JetDirect

No updates

Embedded Digital Sending

No updates

Fixes or improvements

Base MFP

  • You may be able to do a copy job without authenticating.

Embedded Digital Sending

  • The sent PDF document size may exceed the standard A4 size when scanning A4 documents.

Analog Fax

  • When Auto Setting Reset is configured to Immediately Reset Device, a copy job may be performed instead of a faxing or digital sending job.

  • Possible 49.4C06 error when sending a fax.

Embedded JetDirect

No updates

Current firmware revisions included in the firmware bundle (Version 50.090.7)
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20091123 50.090.7
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.72.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 50.081.3

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20090909 50.081.3

Enhancements

Base MFP

  • The Wake-Up schedule can now be set with Sleep Mode disabled.

  • Additional information will be provided in the Event Log for Paper Jam conditions. In addition, the Event log can now display up to 90 events depending on the event type. The additional information presented for a paper jam error is not applicable / useable by an end-user or support person.

  • Numerical and Alpha characters have been added to the images displayed on the control panel during the Power On process. If the device should stall, during the Power On process the administrator should log the numerical and alpha characters and contact an HP regional support center for additional help. This should only be done if turning the power OFF and back ON for a second time does not resolve the stall.

  • The Asset Field found in the products EWS (Embedded Web Server) which is used for assigning Asset numbers to a device has been changed to allow support for more characters.

Embedded JetDirect

No updates

Embedded Digital Sending

No updates

Fixes or improvements

Base MFP

  • Job Storage - When printing All Personal Jobs with a pin, the quantity set with in the driver get defaulted to one copy for each job.

  • Email alerts do not function correctly in 2-byte languages.

  • A 49.4C02 may be seen on the control panel when printing large PostScript Files.

  • Some PostScript files generated from SAP applications may print barcodes incorrectly.

  • User-defined media types do not display correctly in non-English languages.

  • When the PostScript font pages are printed with the control panel language set to Russian certain characters will overlap on page borders.

Embedded Digital Sending

  • LDAP authentication (Simple or Simple over SSL) could fail with an insufficient privileges error in some configurations.

  • A 49.4C02 error may be seen when Disable Reverse DNS Lookups is selected under Settings, Kerberos Authentication, Advanced.

  • There is now the option to specify a primary and backup LDAP server under Settings, Kerberos authentication. This feature reduces authentication failures related to hostname resolution issues during the LDAP portion of the authentication cycle.

  • Certain number combinations entered at the control panel as part of a digital send job would lock up the control panel.

  • Embedded send to network folder digital send jobs would fail when NTLMv2 is selected as the password encryption method.

  • The digital send log would incorrectly designate some failed digital send jobs as successful.

  • A 49.00FF error could be generated after an abnormal communication break between the MFP and its configured DSS server.

  • Embedded send to network folder digital send jobs may fail to create XML metadata files.

  • Embedded send to network folder digital send jobs may generate metadata files with truncated output.

  • A 49.4C02 error may be seen when configuring Kerberos authentication through HP MFP Digital Sending Software.

  • Kerberos Authentication may be successful in the user interface when incorrect credentials are specified in the MFP Embedded Web Server.

Analog Fax

  • A full fax activity log may result in Modem Fail (82) or Modem Fail (84) messages.

  • Possible Job Fail (0), compression errors or fax corruption with fax firmware versions 2.36v and 2.37m.

  • Stored Fax does not print after performing Restore Factory Settings.

  • In rare cases a No Fax Detected message may occur when a fax machine is at the other end.

  • When sending a fax, a No Dial Tone occurrence does not result in an automatic retry.

  • A Remote Abort message is added to notify users the remote fax disconnected.

  • Results column may be truncated in Fax Activity log when set to Verbose.

  • Fax Header page numbers may be cut off in superfine mode.

  • With ECM off, only one page faxes are resent. Multiple page faxes fail to resend.

  • Sending to a Fax Distribution List may result in corruption if one receiver doesn't support the scanned resolution.

  • Faxing A3 paper size to A4 paper size may result in a blank page or cropped image.

  • A Large Fax address book is slow to search, and may cause 49.4C02 errors.

  • A 49.4C02 error may occur when cancelling a fax job while the control panel shows Connected to...

  • Maximum Characters Reached message is not displayed after 31 characters entered when keyboard language is set to Japanese.

  • The fax email notification thumbnail may have the file extension .01 instead of .tif.

Embedded JetDirect

  • Installation of a Root CA Certificate no longer causes Invalid Format on other certificate installations.

  • Access Control List contents now persist over reboots.

  • HTTPS is now forced on Printer/MFP tabs when required.

  • When DNS responses are returned as a stream (TCP) rather than a datagram (UDP), JDI would wait forever for more data.

  • When Web Jetadmin is on a different subnet than the printer and establishes an HTTPS connection to query status, the JDI would mishandle the connection and hang.

  • IPP operation is now allowed when the EWS is disabled.

  • Web Jetadmin Admin operations are now allowed when the Embedded Web Server is disabled.

Current firmware revisions included in the firmware bundle (Version 50.081.3)
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20090909 50.081.3
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.72.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37p
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 50.071.3

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20090604 50.071.3

Enhancements

Embedded JetDirect

  • Port 9100 style print services are now available on port 9600.

  • JetDirect now provides Manufacturer, Device Type, Model and Serial Number information in DHCP Tag 77.

Embedded Digital Sending

  • Smartcard Solution for U.S. Government (previously MFP Smartcard Authentication Solution): Ability to Encrypt E-mail with senders PKI certificate, CDP (Certificate Revocation List Distribution Point) Certificate Validation, and support for FBI Proprietary Common Access Card Format.

Fixes or improvements

Base MFP

  • User-defined media types are not reported correctly in the EWS and Tray Empty messages.

  • When selecting to print all stored jobs from the front control panel you may see a longer than expected delay between stored jobs. With this new behavior you will no longer see a delay between files as long as the job attributes are the same.

  • When printing a personal job without a PIN number the job will print –1 based on the number of copies selected in the print driver for the job. For example: If 10 copies were selected in the driver only 9 copies will print.

  • Alternative Letterhead mode will not function correctly when a tray selection is made using a tray selection command instead of a paper type selection command.

  • When Disable Reverse DNS Lookups is enabled under Settings, Kerberos Authentication, Advanced, the MFP could experience a 49.4C02 error.

  • A potential for the Kerberos configuration on the MFP to become corrupt could generate a 49.4C02 error on the MFP.

Embedded Digital Sending

  • Some Embedded Send to Network Folder jobs would result in corrupt PDF output in the destination directory.

  • The configured time server set under Settings, Date & Time, Clock Drift Correction would intermittently change from the configured setting.

Analog Fax

  • Possible 49.4C02 and 49.4C06 errors when using the fax address book.

  • Fax Thumbnails may be missing from the fax report.

  • Fax shrinkage in some situations.

  • This release may improve fax receiving success rate.

  • Improve fax receiving success rate in ECM mode.

  • Disable V.34 Menu Item is removed because V.34 is automatically enabled or disabled.

  • Maximum Baud Rate can now be selected separately for send and receive.

  • Stored faxes may not be completely deleted after printing. This can result in some faxes being reprinted.

  • Possible 49.4C01, 49.4CF0 and 49.5001 errors.

  • A new Remote Abort fax error message is added to indicate the other party aborted a send or receive operation.

  • 49.4CF0 errors when faxing.

  • An erroneous No Fax Detected message may appear on the control panel.

  • Memory Leak when Fax Archive to Email is turned On.

Embedded JetDirect

  • JetDirect now correctly responds with Unsupported to an IPP Compression request.

  • Improvements were made to the IPP protocol to work better with an improved Microsoft IPP Client.

  • LPD queue may not clear correctly.

  • Test packets are transmitted at power On.

  • PML OIDs to Enable/Disable XML Services and Use Admin PW as Community name were created.

  • Possible Kerberos authentication failures in mixed IPv4/IPv6 environments.

  • A defect in the handling of Append/Prepend strings for LPD queues was resolved.

Current firmware revisions included in the firmware bundle (Version 50.071.3)
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20090604 50.071.3
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.71.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.37m
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 50.061.2

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20081208 50.061.2

Enhancements

Base

No new updates

Embedded Digital Sending

  • When added to HP Digital Sending Software and configured for Novell Authentication, the control panel user interface may shift off screen.

Fixes or improvements

Base MFP

  • Double spaces are inputted if Korean keyboard layout is selected (default) Embedded Digital Sending.

  • The Configuration page and other internal pages of the device are not localized in Greek.

  • The Configuration page and other internal pages of the device are not localized in Russian.

  • Device localization now available for Catalan.

  • In rare cases, a PCL6 file may cause a 49.4C02 or 49.4C06 error.

Analog Fax

  • Canceling a fax job may take longer than expected when canceling job from the front control panel.

  • Modem Fail 82 or Modem Fail 84 error messages may be generated with some sent faxes.

  • Job Fail or Communication Errors may be generated with some received faxes.

  • Some stored fax jobs may not be printable.

  • The control panel may display Connecting for an extended period of time when sending or receiving a fax job.

  • The control panel may improperly display an error message during fax jobs.

Embedded JetDirect

No new updates

Current firmware revisions included in the firmware bundle (Version 50.061.2)
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20081208 50.061.2
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.68.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36v
DC Controller
3F

top

Enhancements and Fixes provided with Firmware revision 50.051.8

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20080804 50.051.8

Enhancements

Base

  • Now supporting color mode for FIH interface.

  • Support added for HP High-Performance Secure Hard Disk (Encrypted Hard Disk accessory).

  • The ability to control the order in which stored Print and Copy Jobs are retrieved has been added to the device. In addition the ability to retrieve all jobs stored with a PIN and or without a PIN has been added back to the user interface.

    To control the order in which the jobs are retrieved access the following menu found under the ADMINISTRATION ICON: ADMINISTRATION, MANAGEMENT, STORED JOB MANAGEMENT, Stored Job List Order.

Embedded Digital Sending

  • Send to FTP can now be configured to add a timestamp to the destination file name.

  • Users can now set the name of the Send to Email attachment.

  • Send to FTP can now be configured to disable the access verification (send FTP test file) of the destination directory for every job.

  • Timeout for send to FTP jobs increased to better handle network latency.

Fixes or improvements

Base MFP

  • Some Korean characters combinations appear as if they are being combined with other characters on the HP Easy Select Control panel.

  • Some Katakana input shows Hiragana characters for a palatalized or labio-velarized syllable.

  • The default keyboard for user and password authentication login is full-width when set to Japanese.

  • The Digital Sending log file saved in the Log menu of the EWS Digital Sending page may contain erroneous characters when set to Japanese localization.

  • A Prompt is missing that tells the user to hold the hard keys to select a candidate. This is seen when using Chinese IME for selecting a candidate when using the hard key button associated to the candidate.

  • When the HP Easy Select Control panel is set to the Greek language you will see incorrect characters for Edge to Edge found under the Copy Icon.

  • Multiple page ESNF jobs fail when the HP Easy Select Control panel language is set to Korean or Simplified Chinese.

  • A Japanese full-width SPACE character in fax header for the company name shows an erroneous character on a received fax.

  • Japanese search is not available for searching Fax Speed Dial.

  • The list presented for the selectable keyboard defaults to the beginning of the list instead the selected layout.

  • Japanese characters may show up as garbled text when placed in the file path string for the Print feature found under the Print menu, Information tab of the Embedded Web Server.

  • The label of Name for the Address Book Detail dialog is not consistent with the string of the entry label.

  • The help page for the Save To Folder menu of EWS Digital Sending page displays garbled when user opens with a localized Japanese version of an internet browser.

  • The Date and Time is displayed incorrectly on the HP Easy Select Control panel when the language is set to Korean.

  • Stroke has been removed from the sequence of input methods for Traditional Chinese using the soft touch keyboard.

  • Conversion list includes candidates of unexpected prediction when Simplified Chinese IME is the default.

  • Conversion list includes candidates of unexpected prediction when Traditional Chinese IME is the default.

  • Korean input keyboard doesn't show all the characters when the Shift key is On.

  • Japanese IME doesn't move cursor to the first part of the string if the rest of the string includes only katakana characters.

  • Korean input method doesn't construct a word with mixture of consonants and vowels. It doesn't manage the final consonant, called patch'im, for example.

  • Can not print multiple copies of stored jobs when selecting All Files.

  • Toner status alert may contain erroneous characters in Japanese localization.

  • Incorrect Japanese localization on Stored Jobs screen.

  • The explanations provided for Slovak on-line control panel information was extremely abbreviated.

  • When using the Globe icon to change languages, response may be slow in Asian languages. After the initial selection of a language, it is now cached.

  • EWS may hang if the domain values are not set first in WJA.

  • The HP Easy Select control panel may become unresponsive if the device is busy with other activities such as printing, digital sending or faxing.

Embedded Digital Sending

  • Deleting and reconfiguring a Kerberos default realm may require a disk initialization when only one realm is configured on the MFP.

  • Kerberos authentication can now be properly configured using the latest version of Web Jetadmin 10.X.

  • Under rare circumstances a user may not be able to initiate a send to FTP job if one is already in progress.

Analog Fax

  • NoAnswer or ModemFail(0) can be caused by incoming ring just before dialing another fax number.

  • Fax Time Stamp does not show the final retry time. It only showed the first try time.

  • It may take 45-90 minutes to receive a one page fax, and may result with an error.

  • The last digit of the incoming fax number Is missing on the fax activity log when the received fax is from a non-hp fax device.

  • A 49.4C01 error may occur after a firmware upgrade is performed on a device that is used primarily for faxing and/or has been in service for a long period of time.

  • Occasional ModemFail, CommunicationError and PageFail error codes in the error report.

  • Firmware upgrade may fail to upgrade to the correct modem (fax) FW version.

  • Faxing while the device is printing often causes modem error or error during printing.

  • Some Japanese Full-width texts on the Fax Header are covered by black in the bottom half area.

Embedded Jetdirect

  • A 49.FF03 error may occur when performing a digital send job using Kerberos authentication.

Current firmware revisions included in the firmware bundle (Version 50.051.8 )
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20080804 50.051.8
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.68.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36k
DC Controller
3F

top

Enhancements and Fixes provided with Firmware revision 50.041.8

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20080405 50.041.8

Enhancements

Base

  • With the release of this firmware roll HP has added IME (input Method Editor) functionality for the following languages: Japanese, Traditional Chinese, Simplified Chinese and Korean.

    Functionality added includes:

    • Use of the input keyboard on the control panel

    • Language specific input keyboard

    • 10-key keypad support using an overlay

    • Enter and converting of text

    • Use of the Address Book

    • Adding entries in the Address Book

    • Searching for entries in the fax Address Book

    • Auto-complete of an e-mail address

      Visit www.hp.com for the Asian Addendum Manual to learn more about this feature or contact you local in country Hewlett Packard support provider.

  • Language support has been added for the following languages: Romanian, Croation, Slovenian, Slovak and Greek

Embedded Digital Sending

  • Embedded Send to Network Folder can now be configured to send to a user's home directory.

  • Embedded Send to Network Folder has added support for Distributed File System (DFS) folder destinations.

  • Kerberos Authentication can now be configured to support multiple domains.

  • The user can now choose an alternative keyboard layout when using the keyboard that is presented with any feature that use one. The icon that allows this selection can be enabled from the following HP Easy Select Control Panel Menu: Administration, Device Behavior, Keyboard Layout Button.

  • A wizard is now available from the control panel to assist in the configuration of send to email. This can be accessed from the following control panel menu: Administration, Initial Setup, Email Setup, Email Wizard.

Analog Fax

  • Add WJA support for Reverse Fax Number Lookup.

  • The characters + - ( ) [ ] * are not available in the Fax address book fax number field.

Fixes or improvements

Base MFP

  • You may see a 49.4CF0 when printing certain types of PDF files.

  • Back Slash/ Arrow Key is missing in keyboard layout for Czech, Danish and Finnish.

  • You may see a 49.4C02 error when posting status messages from Chai SOE concurrently.

  • Non-English virtual keyboard layouts are inaccessible.

  • SMTP server can't be configured by hostname from WJA.

  • Missing characters of language menu items in Japanese mode.

  • In Japanese some of the non Japanese characters are not rendered correctly.

  • Service Errors on paper type selection when inside a Chai App.

  • EWS Localization in Autosend is not Consistent for the Word “Test” in Portuguese.

  • The String “Mono” is incorrectly localized in the Usage Page in a couple of languages.

  • User’s options are not loaded properly when login and return to home menu and going to email options again.

  • Scale Duplex Error has square boxes instead of the correct characters when displayed on the MFP in Turkish.

  • Can not collect Formatter logs on Maui through the EWS - Fails to find page.

  • Possible scanner hang when cancelling an ADF job, then restarting a new one.

  • Disk initialization does not properly clear authentication assignments.

  • Common Access Card authentication added.

    NOTE: Version 1.21 of the CAC Authentication Agent is required.
  • If the Create Stored Copy Job feature is removed w/EWS Stored Print jobs cannot be deleted or retrieved.

  • Use Defaults button in EWS Custom DST settings does not work.

  • Trap destination entries with the same IP address, but different port numbers were not accepted.

  • MFP becomes non-responsive after and HP SIM discovery.

  • Possible 49 error when DHCP NAK does not include the server ID.

  • JDI DHCP releases the IP address during an RFU, causing some security software to react.

  • Duplicate TCP acknowledgements.

Embedded Digital Sending

  • Kerberos authentication fails when public credentials are used and Simple is configured as the LDAP server bind method.

  • Character limit for custom email message subject has been increased for Embedded Send to Email.

  • Initial setup of send to home directory causes erroneous Access Denied notification in HP Digital Send Software.

  • MFP’s could generate truncated Send to FTP output.

  • MFP’s could pass credentials multiple times when performing send to network folder.

  • Embedded Send to Network Folder could fail with a 49.4C06 or 49.4C02 error when sending a PDF file to a folder with a long folder name.

  • When configured to send to home folder in HP Digital Sending Software, the folder destination would not retain after changing the filename.

Analog Fax

  • Fax Call Report may fail to print when Thumbnail option is set to Yes.

  • Default Fax quality may not be acceptable when compared to other HP MFP products.

  • Speed Dial number missing from printed Speed Dial list.

  • Speed Dial list may not populate the Name and Number fields.

  • Fax printing schedule does not handle 12:00 AM/PM correctly.

  • Fax does not fall back to v.17 correctly, resulting in increased fax failures.

  • Retry after fax error increased from 15 seconds to 60 seconds.

  • Internal Fax revision number missing from EWS Configuration page.

  • Thumbnail missing on call report for first PC Fax sent.

  • Fax report headers may overlap.

  • Number of pages added to fax notification (printed and/or email).

  • Fax T30 reports will indefinitely be left on the Hard Drive without the ability to delete them.

Current firmware revisions included in the firmware bundle (Version 50.041.8)
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20080405 50.041.8
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.66.FF
Copy Processor Board
1.032 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36i
DC Controller
3F

top

Enhancements and Fixes provided with Firmware revision 50.031.0

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20071211 50.031.0

Enhancements

Embedded Digital Sending

  • MFPs added to DSS 4.11 can add OCR options for send to network folder and send to email.

  • Administrators can now specify the SMTP port used for embedded send to email. This option is now available under Digital Sending, Send To Email or Digital Sending, Email Settings under the embedded web server.

Analog Fax

  • The administrator can now protect a range of fax Speed Dials from user editing.

Fixes or improvements

Base MFP

  • The help screen under Digital Sending, Email Settings was not up to date with some features.

  • The help page under Settings, Security of the Embedded Web Server has been modified to better reflect product functionality.

  • If the MFP’s configured time zone is changed to or from a time zone which does not observe Daylight Savings Time, Kerberos Authentication can fail until the MFP is power-cycled.

  • When the Embedded Web Servers language is set to Japanese or Korean the selections for the Security Help page will not be localized correctly if accessed through the following path: Settings, Security, Help.

  • Save Settings…? screen not localized in Korean.

  • In the past two FW revisions, an RFU did not automatically power cycle the device if the PJL password was set. The FW upgrade did not happen until a manual power cycle. This will also be the case with this revision, but changes in this release will result in future releases not being impacted by the PJL password.

  • You may see a 30.1.25 scanner error when scanning a duplex job and find a paper jam which is cleared quickly.

  • When configured for LDAP Authentication, authentication can fail if the entered username contains diacritic characters (For example á, ë, õ).

  • EWS Time Zone display Strings are displaying Junk characters for German and Norwegian.

  • Possible control panel hang when changing time zones.

  • A second Restore Factory Settings operation may not return control panel language switching settings to default values.

  • Kerberos Authentication could successfully authenticate a user if date and/or hour on the MFP were not correct in relation to the Kerberos authentication server.

  • HP Easy Select Control panel may lock up or freeze when mfp is not in use.

  • When the control panel language is set to Turkish, Korean, Norwegian or Swedish the selection for DISPLAY will not be localized correctly when it is viewed through the Administration, Management, Network Address Button menu selection.

  • For users of Mozilla Firefox, the home screen image under Settings, Authentication Manager, Help did not display.

  • When accessing Settings, User PIN, Add New User from the embedded web server, improper localization displays for languages other than English.

  • MFP stops responding to remote management (WJA, etc.)

  • Infrequent, random 49.FF03 errors.

  • Improved DNS suffix performance.

  • FTP server improvements.

  • Better interoperability with Switch Port Security.

  • NetBIOS Name Resolution improvements.

  • Improved network packet handling.

Embedded Digital Sending

  • Authentication Manager help page incorrectly displayed DSS Secondary Email as DSS Secure Email.

  • When attempting embedded send to network folder, the MFP will become unresponsive if the server hosting the destination directory is unavailable.

  • When an Auto Send file is sent from the device, the file will not open correctly in any XML viewer.

Analog Fax

  • Forwarded fax jobs are not included in the Fax Activity Log.

  • When Fax Forwarding is enabled, the device will forward faxes in Standard resolution regardless of the received resolution.

  • A successfully received fax may show a status of Page Fail (0).

  • The Fax Call Report Date/Time and “type” fields overlap when the device is set to Korean.

  • Creating an e-mail distribution list erroneously copies entries to the fax address book.

  • The MFP may hang with a Processing job message when printing stored faxes off a schedule.

  • Device may fail with a 49.4c02 Service Error when many fax jobs are received while fax memory lock is enabled.

  • Receiving fax will fail if the TSI (Transmitting Subscriber Identification) contains a multi-byte character (e.g. Asian character). The fax status message is typically Communication Error (2).

Current firmware revisions included in the firmware bundle (Version )
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20071211 50.031.0
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.65.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36f
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 50.021.4

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20070928 50.021.4

NOTE: This release includes the ability to automatically adjust for daylight saving time. HP strongly recommends this be configured via the EWS (Embedded Web Server) or WebJetadmin (it is not possible to verify all DST settings via the control panel or menu map). Selecting your time zone will automatically set the appropriate start and end dates for daylight saving time. After configuration, settings can be verified from the EWS as follows:
  • Select the Settings tab from the top of the EWS (password may be required).

  • Select Date and Time from the left side of the Settings Page.

  • Select Advanced.

  • Select Start Date/End Date.

  • Verify the Start Date, End Date, and DST Offset settings are correct for your time zone.

Accessing the EWS:

  • Open your web browser.

  • In the Address or Go To field, type the Internet Protocol (IP) address that is assigned to the product (for example, http://192.168.1.1) or the host name (for example, NPI474283 ).

  • If the Information tab is the only one at the top of the page, your administrator has restricted access by setting an EWS password.

Enhancements

Base MFP

  • Added Formatter Bootloader version to Configuration Page.

  • Enabled the ability to logon with UserPrincipalName without specifying a domain.

  • Expand Kerberos username field limited to accommodate long UserPrincipalName entries.

  • Allows the keyboard language/layout to be selected independently from MFP Language. The new menu item is Keyboard Layout in the Device Behavior for — series products and Systems Setup for non-M-series products. A new keyboard layout option of Swiss/French (QWERTZ) is also added.

  • A Stack Alignment menu item has been added to improve output stack quality. Speed will be reduced if Align Sheets is selected.

Embedded Digital Sending

  • Embedded Send to Folder can now use DNS or WINS.

Analog Fax

  • The fax header now supports multi-byte characters.

  • It is now possible to edit the Fax Address Book from the front panel of the device.

  • Stored fax jobs can now be printed from within Job Storage.

  • All internal information pages, including the fax reports, are now localized to Japanese, Korean and Chinese.

  • Ability to send a copy of each outbound/sent fax to a predefined fax number (for archival purposes).

Fixes or improvements

Base MFP

  • An extra “+” character displays in the time zone configuration display.

  • Upgrading your printer’s firmware when in the Traditional Chinese language may result in a 49.4C02 error.

  • A 49.4C02 error may occur on when printing with Hostprint / VPS print jobs.

  • A 49.4C04 error may occur when printing certain PDF files.

  • A 49.4c27 may error if a hard key is pressed quickly after confirming authentication credentials.

  • Many of the internal pages that can be printed from the HP Easy Select Control panels Administration menu are not localized correctly in Japanese, Chinese and Korean languages.

  • Date Formatting was incorrect in certain languages.

  • When the direct PDF printing feature of the mfp is used some documents may print pages containing postscript code.

  • The firmware release 50.011.6 added the ability to automatic adjust the clock for daylight saving time. With that release, if the MFP is turned off for the entire duration of the time change (turned off before 2:00 AM, and on after 3:00 AM in the U.S.) the clock will not adjust.

  • Time zone information prints outside the margins in the menu map.

  • You may receive an error while trying to delete an email distribution list which has long entries.

  • HP Easy Select On-line instructions instruct the user to press a button labeled OK which is not available on the screen that is presented.

  • A 49.00FF error may occur when printing certain PDF files.

  • The Modify button on the Paper Trays screen is grayed out until the user selects Details. It should not be grayed out unless Control Panel Lock is set to Intermediate or Maximum.

  • Multiple page Embedded Send to Network Folder jobs may fail when the Multi-Function Printer is set to Korean or Simplified Chinese.

  • The Date/Time and Time Zone wizards no longer appear after a firmware upgrade, or with new units. This allows complete remote management. Users must remember to set the date, time, time zone, and DST behavior to insure correct time settings.

  • You may see a 49.4C02 error while printing certain files from the Macintosh PS driver.

  • The regional setting will advance one location when selecting the setting of a new unit through the HP Easy Select Control panel. For example: when setting the region to Canada the regional selection will advance to Chile.

  • Setting time zone to GMT-12:00 may not work correctly.

  • The TYPE setting for tray one is not configurable through the devices Embedded Web Server.

  • Special Characters are not accepted in an MFP device password.

  • Display does not go back to the home screen after time out or pressing Reset from the Time Zone screen.

  • Help text for time zone not localized correctly.

  • When Web JetAdmin is used to display the Asset number or any other variable on the HP Easy Select Control panel Ascii boxes will appear on the left and right side of value.

  • Possible MFP hang if the stapler/stacker door is opened during operation.

Embedded Digital Sending

  • If sending a document directly from an MFP device to another printer which is able to handle direct PDF print jobs you may see a preceding page which has the word Send to FTP test file written on it.

  • Digital Send client application may hang when you press the Reset or Stop buttons after initiating a scan.

  • Embedded Send to Folder meta data files contain no carriage returns.

  • An Embedded Send to Network Folder Job may fail when sending across different subnets.

  • After sending a color email, a DSS/LanFax color message may be larger than expected.

  • When sending an email, the time on the attached image's header will be ahead by one hour from when the email is sent.

  • Send to Network Folder fails if the default filename is changed within the same session after sending a job with the original default filename.

  • Unable to send to ad-hoc folder destination.

Analog Fax

  • Receiving fax will fail if the TSI (Transmitting Subscriber Identification) contains a multi-byte character (e.g. Asian character). The error message is typically Communication Error (2).

  • The date stamp on received faxes prints improperly when the device is set to Chinese, Japanese, Korean and Russian language.

Current firmware revisions included in the firmware bundle (Version 50.021.4)
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
(Datecode: 20070928 50.021.4
500 sheet stapler/stacker (Q7521A/Q5691A)
[MP04.30]
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.63.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.36b
DC Controller
3F

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Enhancements and Fixes provided with Firmware revision 50.011.6

You may see improvements for the problems mentioned below by updating your MFP’s firmware with revision 20070614 50.011.6

NOTE:
  • This firmware release has a new feature to automatically adjust for Daylight Saving Time. After installation of the firmware, the MFP may have a control panel screen prompt for time zone or date and time. These screens will remain on the MFP until action is taken by a user. While the prompts are displayed, the MFP will accept print and fax jobs, but will not print them until after the user responds to the prompt.

  • There are isolated conditions where the time zone and Daylight Saving Time adjustment appear to be configured, but are not. Correct configuration can be verified in the EWS by going to the Start and End Date page in the EWS. A device that is not configured will have a “0” in the DST Offset field, and incorrect dates for Start Date and Stop Date. Navigate to the Start and End Date page of the EWS as follows:
    [Settings]/[Date and Time]/[Advanced]/[Start Date / End Date]

Enhancements

Base MFP

  • A menu option is added to enable or disable the Network Address soft key.

  • Added Processing Copy 1 of N message for duplex jobs.

  • Add the ability to allow Web JetAdmin to set the clock forward or backward. Used for daylight saving time adjustment.

  • Auto crop white space from documents on the glass, so that the image is located upper left of the page.

  • Book Copy function added.

  • Adding User Principle Name support to Embedded Kerberos Authentication.

  • FIH enhanced to issue two pulses for 11” X 17” and A3 paper.

  • Added the ability to set a Sleep time with in the EWS during each day of the week. This is the opposite setting a wake time in the morning.

  • Additional Help information is provided for Secure Storage Erase from the EWS.

  • Copy preview was added to the HP Easy Select Control Panel.

  • The ability to control the order in which the HP Easy Select Home Screen icons are displayed and the ability to remove them for administrative purposes has been added into the devices Embedded Web Server. The control of this new feature is found under the Home Screen Setup selection found on the Settings tab of the devices Embedded Web Server.

  • The black bar across the top of the devices internal pages (i.e. Fax Report, Configuration Page, etc..) has been removed to reduce toner consumption when pages are printed frequently.

  • The ability to print the HP Easy Select On-line help has be added to the device. The ability to print a single topic or all related topics has been provided.

  • The ability to provide four additional languages that the walk up user can choose from at the HP Easy select control panel has been provided. The user will press the new globe icon on the control panel and choose their language. The amount of time the language is presented before going back to the default language is determined by the devices Inactivity Timer. The ability to enable this feature and to define the languages that are available is provided in the devices Embedded Web Server. The control will be found under the Home Screen Setup selection found on the "Settings" tab.

  • Added Alternate Letterhead mode to MFP firmware. This feature should only be used when the driver does not support the functionality. Selecting the feature in both the driver and MFP will produce unexpected results.

    NOTE: This release may fail (49 error) when using this feature with A5, B5, and Executive paper sizes. A fix will be available in the next release.
  • The folder called Public is currently provided as the default storage folder for stored copy jobs. This folder has been renamed to "Untitled" to match a naming convention used by previous devices and to satisfy the numerous requests from HP customers to rename the folder.

    NOTE: When this firmware is used to update the device, the Untitled folder will replace the Public folder and if there are existing stored jobs in the Public folder they will be deleted and no longer available under the new Untitled folder.
  • Automatic Daylight Saving Time adjustment added.

Embedded Digital Sending

  • Embedded Send to Network Folder permissions. Allows ESNF to be configured such that user directories can be locked down, limiting access to the user that owns the directory.

  • Administrator may restrict send-to-email to only send to addresses found in the Address Book. To enable this, select Use Address Book entries only on the Email Settings page of the MFP embedded web server.

  • Increase the job limit to allow more than 32 digital send jobs to be stored.

  • Embedded Send Network Folder - Add support for forward slash (/) characters in a UNC path.

  • Adding User Principle Name support to Embedded Kerberos Authentication.

  • Added support for e-mail PDL's and fax speed dials to Simple Device Address Book.

  • When Use address book entries only is selected in the Embedded send-to-email configuration, end users will now be prevented from adding entries to the local address book. This enables administrators to further restrict send-to-email destinations.

Analog Fax

  • The MFP can now be configured to match fax numbers entered when sending a fax with entries in the Speed Dial list. If a match is found, the user will be given the option to select a Speed Dial name as the destination of the fax job.

  • Remove fax number from failed confirmation print out.

  • The MFP will no longer show voice calls in the Fax Activity Log.

500- Sheet Stapler/Stacker: (xs model)

  • Output stack quality can be enhanced when using Letter or A4 paper. The feature can be turned On in the following control panel menu: Administration, Device Behavior, Stapler, Stacker, Output Stack Alignment = Align A4/Letter sheets.

    NOTE: It is important to realize that when using this feature output speed will be impacted. Jobs that print multiple copies of 10 or less pages will be impacted the most.

Stacker – 3-Bin Mailbox

  • 3-Bin Mailbox firmware updated to accommodate CM4730 MFP.

Fixes or improvements

Base MFP

  • Time stamp information missing from XML data.

  • Wording changes on Secure Storage Erase selection in EWS.

  • Possible errors importing CSV address book entries.

  • Menu Map does not correctly reflect control panel lock settings.

  • Localization errors on German configuration page.

  • Possible scan hang if Job Build is started while another job is still printing.

  • No OK button is available when a 41.3 Load Tray “X” prompt is displayed on the Touch Screen control panel and the message says To use another tray, touch OK.

  • Tray Empty alert missing from EWS.

  • Scanner tests menu has incorrect selections.

  • No OK button is available when a 41.3 Load Tray “X” prompt is displayed on the Touch Screen control panel and the message says To use another tray, touch OK.

  • Manual Feed auto-scales to maximum rather than specified custom size.

  • OK button missing from If another tray is available, touch OK to use it screen when caused by an overfilled input tray.

  • Some Asian fonts displayed on the Touch Screen control panel may display bold which may cause them to display in a fashion that does not look correct.

  • When a tray is open and the user presses the Information button (?) on the Touch Screen control panel, the animation displayed shows the wrong tray.

  • After defining a Custom Size for any of the trays the user is not able to change the size back to a Standard size.

  • A 49.4C02 may be seen when deleting stored jobs.

  • All Copy Jobs will print to the Stacker Bin even though the default Output Bin for Copy has been set to the Standard Output Bin. This happens when the default Output Bin has been changed to the Stacker Bin in the Print Options menu.

  • Scaling two sided copy jobs is not supported from the ADF. The message that informs the user of this did not appear until after the Start button was pressed.

  • When using the Scale feature for copy jobs and the original paper size is larger than the paper size to e copied on the scale percentage value appears as a number larger than 100%.

  • Touch Screen control panel screens for Manual Feed when using the Copy feature are not translated correctly in German.

  • There may be issues with some font widths when using internal fonts for (Arabic, Greek, Hebrew and Cyrillic).

  • A 49.FF03 error may be seen when setting SNMPv3 via Web Jet Admin.

  • Localization errors in Japanese.

  • The User PIN Authentication selection that is found in the EWS Authentication Manager page is always displayed in English. It does not matter what language the EWS is set to.

  • The Shift button on the Touch Screen key board is not translated correctly in Finnish.

  • When using a numeric entry box screen on the Touch Screen control panel a previously erased value may append to the new value that is added.

  • When a 41.3 Load Tray X message is presented on the HP Easy Select control panel the on-line help that is presented may reference pressing the OK button which may not be present on the screen.

  • Fax Wizard only allows 40 characters to be entered into the fax company name field.

  • EWS General Setting tab Help is not localized to selected EWS language.

  • Authentication Manager Help does not list Stored Job as a vaild action.

  • The Hold Off Print Job feature was added back as a device capability. This feature allows the administrator the ability to determine how long a network print job will be delayed before printing after a copy job completes.

    This feature is accessible from the following menu path: Administration, Device Behavior, General Copy Behavior, Hold Off Print Job. The time values available for this feature will be presented under the HOLD OFF TIME menu item which will becomes available after turning this feature on.

  • A 49.4c02 error may be seen on the HP Easy Select control panel when printing documents with certain Franklin Gothic Book True Type Fonts.

  • When selecting Manual Feed for copy paper source in German, the display is not localized.

  • A 49.00FF error may be presented on the HP Easy Select control panel when printing certain PDF's.

  • Asian Localized languages show General Device Access Failure in EWS.

  • When devices Embedded Web Server is viewed in the Japanese language, the Event Log Page displays garbage characters in the Description and Personality field.

  • The short cut numerical steps provided on the Printed Menu Map are not accurate.

  • MFP will roll to a different NTP server when configured by hostname if named server is not available.

  • Intermediate and Maximum control panel lock settings do not lock tray settings. With this release, the Modify button is grayed out with these CP Lock settings.

  • The text for the HP Easy Select control panel Copy selection for the 2 sided to 2 sided copy selection is not localized correctly in German.

  • When the HP Easy Select Control Panel is set to Japanese the date and time are not presented correctly.

  • A 49.4c01 error may be seen almost daily on the HP Easy Select control panel when using the Scheduled Fax Printing feature.

  • Some duplexed documents may output incorrectly when the print job sources paper from more than one tray on the device.

  • A 49.FF09 may be seen on the HP Easy Select control panel when updating the devices firmware when devices language is set to one of the following languages (Japanese, Chinese, Korean).

  • Auto Settings Reset time is based on Inactivity Timeout rather than Auto Settings Reset timer.

  • Event log may show values above 59 seconds instead of rolling to minutes.

  • Device Status (i.e.. “Sleep mode on”) does not display in Chinese, Japanese or Korean.

  • Configuration page indicates Control Panel Lock set to Intermediate instead of Maximum.

  • New color tables have been added to help with larger color gamuts and provide more consistency between products.

  • Copy button on Front Control Panel has wrong localization.

Embedded Digital Sending

  • The date field is missing in the SMTP header.

  • Intermittent loss of Send to Network Folder Jobs.

  • Possible Processing Job hang with send-to-email when there are delayed responses from the SMTP server due to long distance or slow network.

  • Back button is not functional in the EWS email/fax address book if JavaScript is disabled in the browser.

  • Settings not saved when selecting Yes to stay logged in with Workflow.

  • Address Book Edit and Details buttons showing in inappropriate control panel screens.

  • With Default Filename prefix enabled in Send to Folder, changing a filename will result in an extra prefix.

  • Email Help messaging doesn't match new user interface terminology.

  • Localized warning messages are missing when deleting an address book or speed dial entries.

  • SMTP Authentication doesn't support blank passwords.

  • Possible Device Busy hang when importing a large address book.

  • Some email/fax address book strings are in English when Language is set to Korean.

  • Any error messages displayed during Simple Address Book Import/Export are displayed in English-only and not in local language.

  • DSS Send to User Home Folder fails on M5035mfp, M3035mfp, and M4345mfp when the user attempts to set a filename during the send operation.

  • Unable to configure embedded LDAP Addressing if Allow Use of Digital Sending Service is set to Off.

  • Auto Settings Reset feature does not work when set to Immediately reset the device to the default settings.

  • LDAP performance may be slow in Enterprise environments.

  • Kerberos Bind to LDAP fails for Email Addressing. Device attempts to perform a Simple Bind.

  • Broken help links in some languages for Simple Address Book.

  • 3rd party solutions developed using Simple Document Capture (SDC) will now work correctly when the device is added to the Digital Sending Software (DSS).

  • DSS Send To Home Folder fails if the filename is changed by the user.

  • Kerberos authentication fails when user resides in child domain.

  • Device may use Simple Bind for LDAP Addressing although it is configured for Kerberos Bind.

  • Email subject line becomes corrupted when end users modify the default subject text. This may cause the emails to be filtered as spam by email servers.

  • Long email addresses are truncated when they are added to the local address book. The limit is now extended to 64 characters.

  • Blank passwords not allowed for Embedded LDAP Authentication.

  • Possible 49.4c02 error while using Embedded send-to-folder.

  • When BCC is disabled for send-to-email, the BCC field is not grayed out.

Analog Fax

  • Corrupt faxes may be scaled to a 1x1 inch thumbnail when printed.

  • Received Legal faxes are printed on B4 paper size even though legal is loaded in the printer.

  • MFP will not print from Trays 2,3,4 for incoming LTR faxes when Tray1 is set to anything other than ANY/ANY & FaxPaperTray=0.

  • Previously, for sent faxes, all retries were logged in the Fax Activity Log. Now, by default, only the final call is logged.

  • Fax PIN must be 4 digits. With this FW release, leading zeros will automatically be added when less than 4 digits are entered.

  • When entering a Fax PIN the bracket may appear in the wrong orientation.

  • Possible display hang when working with multiple large Speed Dial lists.

  • After accessing a speed dial with multiple entries, continuing to press the touch screen while it displays Please Wait may result in duplicate list entries.

  • Fax Menu accessible without a PIN even though required.

  • PIN button does not appear as pressed while entering PIN.

  • Missing error message if fax scheduling start time is later than end time.

  • Long phone numbers result in overlapping columns on fax report in German localization.

  • Fax Address Book is available in the EWS when no fax card is installed.

  • Fax can't be cancelled at any level of Control Panel Lock. Should only be locked at Maximum.

  • After setting Control Panel Lock, then setting again to a lower level, the Cancel Fax function does not return to lower lock level without a power cycle.

  • Resolved issues related to V.34 control channel and negotiation which could cause international fax calls to fail.

  • The fax accessory is now less sensitive to telephone line issues, such as dropouts and line surges.

  • Fixed a problem where the modem could be stuck forever receiving a fax.

  • The fax accessory is now more robust in how it recovers from high speed signal loss situations.

  • Fax volume control for receiving faxes is same audible level when switching between high and low.

  • No support for localized characters in the Company Name field of the Fax Header in the EWS (only ASCII characters 32 to 127).

  • The Redial Interval value does not remain constant across the Embedded Web Server (EWS) Digital Sending Fax settings, and Menu Fax Settings.

  • When receiving faxes on a device set to French language, the name of the month in the fax header may appear incorrectly.

  • Device may display a 49.4c27 service error if the company name is entered in the front panel Fax Wizard immediately after a firmware update (RFU).

  • Unable to enter Alt or Shift+Alt characters in Company Name field when Devices Language is set to Czech.

  • Faxes received in ultra-fine (400 dpi) quality may fail with an error or print out distorted.

  • The Fax Call Report may print twice if a received fax fails with certain errors.

  • The MFP may display a 49.4c2f service error when receiving a fax.

  • Front panel fax status messages are not localized to Asian languages.

  • Some fax status messages are truncated on the verbose Fax Activity Log.

  • Stored faxes may not print at the scheduled time if the MFP is rebooted after they are received (and stored).

  • When sending a fax to several destinations and some of the numbers fail with a No answer, some of the numbers that were successful may not show in the Fax Activity Log.

  • Japanese, Chinese Traditional and Korean Fax icon header on the front panel is localized in English.

  • The status message in fax email notifications may appear incorrectly when the device is set to French language.

Current firmware revisions included in the firmware bundle (Version )
COMPONENT
FIRMWARE VERSION
LJ CM4730mfp Series Printers
Datecode: 20070614 50.011.6
500 sheet stapler/stacker (Q7521A/Q5691A)
No code in this revision
700 sheet 3-bin mailbox (Q7523A/Q5692A)
[MP04.18]
Embedded JetDirect
V.34.63.FF
Copy Processor Board
1.031 (2.0)
Scanner Control Board
CMNPSL 28
Analog Fax Accessory (Q3701A)
2.35u
DC Controller
3F

The previous firmware revision, 20070327 48.026.0, was the initial release version for the LJ CM4730mfp.

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