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HP EliteBook 8440p Notebook PC - Removing and Replacing Primary Memory Board

Introduction

This document is provided to assist in removing and replacing the primary memory board for the HP EliteBook 8440p Notebook PC.

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Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

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Tools required

Small, Phillips-head (P1 and P0) screwdrivers

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Parts required

NOTE: Part numbers are subject to change.

The replacement part number will vary depending on the primary memory board that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP .

Description
Part Number
Requires Return
Primary memory modules (PC3-10600 DDR3 1333-MHz)
1024MB
598859-001 (Original)
Yes
2048MB
598856-001 (Original)
Yes
4096MB
599092-001 (Original)
Yes
NOTE: For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

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Summary of instructions

To view a video demonstrating the procedure for removing the primary memory board, click on the link below. Or use the product video listing on the HP Services Media Library ( Click here to go to HP Service Media Library ), then select Primary memory board from the menu on the upper left hand side of the screen.

Click here to view the primary memory board removal video (right-click on the link to open in a new window/tab).

Primary memory board removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:

    Click here to view the precautions .

    CAUTION: Failure to comply with the precautions could result in damage to your product or loss of data.
  2. Remove the battery and keyboard. Click here for instructions on how to remove battery .

    CAUTION: When handling a memory board , use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  3. Push both arms outward simultaneously to release the memory board to the spring tension position.

  4. Grasp the memory board by the edges and pull gently to remove it.

  5. Place the memory board in a static dissipative bag.

Primary memory board replacement

  1. Remove the memory board from the static dissipative bag.

    CAUTION: When handling a memory board , use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory.
  2. Align the notch in the memory board with the key in the memory board slot on the system board.

  3. At an angle, gently insert the memory board into its slot on the system board

  4. Press the memory board down to latch the arms.

  5. Replace the keyboard.

  6. Replace the battery. Click here for instructions on how to replace battery .

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Verifying successful repair

Power on the server and verify that the BIOS memory and processor messages are displayed on the monitor during the boot process.

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Parts return

If your part requires return then click on the appropriate link below:

Click here for the defective parts return procedure for US .

Click here for the defective parts return procedure for Europe .

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