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HP Office Connect Wireless 54Mbps 11g Compact USB Adapter - Connection issue with Windows Wireless Zero Configuration

3Com Knowledgebase Article

Title:

HP Office Connect Wireless 54Mbps 11g Compact USB Adapter - OC54MUSB - Connection issue with Windows Wireless Zero Configuration

Product:

3CRUSB10075 - Office Connect Wireless 54Mbps 11g Compact USB Adapter

Fix:

1) Upgrade to 3crwe51196.1.04.01.exe for 3CRUSB10075 Office Connect Wireless 54Mbps 11g Compact USB Adapter

2) Disable Wireless Zero Configuration (Windows Control Panel > Administrative Tools > Services > Wireless Zero Configuration > Startup type: Manual, Service status: Stop

Use the 3Com Office Connect Wireless Utility instead

Symptom:

Office Connect Wireless 54Mbps 11g Compact USB Adapter - OC54MUSB - Connection issue with Windows Wireless Zero Configuration

PING time-out/disconnection when use Windows Wireless Zero Configuration

Connection disruption

Packet lost

Cause:

Microsoft Windows built-in wireless utility "Wireless Zero Configuration" (WZC) scans the area for available wireless network every 60 seconds.

During the scanning process, 3CRUSB10075 Office Connect Wireless 54Mbps 11g Compact USB Adapter will suffer PING time-out/packet lost/disconnection.

Fact:

Wireless Zero Configuration (WZC)

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