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HP Officejet 100 Mobile Printers (L411a and L411b) - Replacing the Cartridges

Introduction

This document contains steps to make sure that a new cartridge is compatible with your HP product, and to replace an old cartridge with a new one.

Replacing cartridges

Follow these steps to replace a cartridge.

Step one: Check cartridge compatibility

Before you unpack a new cartridge, make sure that it is compatible with your HP product.

Visit HP SureSupply to check ink cartridge compatibility or purchase replacement ink cartridges.

  1. Go to the HP SureSupply website.

  2. Scroll to the bottom of the page, then make sure the country/region location is correct.

  3. Follow the on-screen instructions to order new ink cartridges or check ink cartridge compatibility with your printer.

Genuine HP ink cartridges can also be purchased from other retailers.

Step two: Replace the old cartridge

  1. Press the Power button ( ) to turn on the product.

  2. Open the front access cover. Wait until the carriage is idle and silent before proceeding.

    Figure 1: Open the front access cover

    Image: Open the front access cover
  3. Lift the cartridge latch, and then gently remove the cartridge from the carriage.

    Figure 2: Remove the cartridge

    Image: Remove the cartridge
  4. Remove the new cartridge from its package, and then pull the pink tab to remove the protective tape.

    CAUTION: Do not touch the copper contacts on the back of the cartridge or the ink nozzles on the bottom of the cartridge. Touching the contacts or the nozzles might damage the cartridge.

    Figure 3: Remove the protective tape from the cartridge

    Image: Remove the protective tape from the cartridge
    1 - Copper-colored contacts
    2 - Plastic tape with pink tab
    3 - Ink nozzles under tape
  5. Insert the cartridge at a slight angle into the carriage slot.

    NOTE: Place the tri-color cartridge in the left slot, and the black or photo cartridge in the right slot.

    Figure 4: Insert the cartridge

    Image: Insert the cartridge
  6. Close the cartridge latch. Press the latch down to make sure that it rests flat on the cartridge.

    Figure 5: Close the cartridge latch

    Image: Close the cartridge latch
  7. Close the front access cover, and then allow the cartridge initialization process to complete before proceeding.

    Figure 6: Close the front access cover

    Image: Closing the front access cover

Step three: Align the new cartridge

Whenever you install a new cartridge, align the cartridges for the best possible print quality.

NOTE: Make sure to load unused, plain, white paper into the paper tray before you align the ink cartridges. An alignment page prints during the alignment process.

Select your operating system, and then follow the instructions to align the cartridges.

  • Windows XP

    1. Click Start ( ), click All Programs , click HP , click HP Officejet 100 (L411) Mobile Printer Series , and then click Toolbox . The Toolbox opens.

    2. Click the Services tab, and then click Align the Print Cartridges .

    3. Follow the on-screen instructions to complete the alignment.

  • Windows Vista

    1. Click the Windows icon ( ), click Programs , click HP , click HP Officejet 100 (L411) Mobile Printer Series , and then click Toolbox . The Toolbox opens.

    2. Click the Services tab, and then click Align the Print Cartridges .

    3. Follow the on-screen instructions to complete the alignment.

  • Windows 7

    1. Click the Windows icon ( ), click All Programs , click HP , click HP Officejet 100 (L411) Mobile Printer Series , and then click Toolbox . The Toolbox opens.

    2. Click the Services tab, and then click Align the Print Cartridges .

    3. Follow the on-screen instructions to complete the alignment.

  • Mac OS X

    1. Double-click the HP Utility icon in the Dock. The HP Utility opens.

    2. If more than one product is listed in the utility, click your product under Printers .

    3. Click Align .

    4. Follow the on-screen instructions to complete the alignment.

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