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HP ProLiant DL380 G5 Server Series - Server Experiences Long Delay During POST While Initializing HP QLogic 8Gb/s (HP AJ764A, 82Q)

Issue

Multiple DL380 G5 P56 system BIOS dating from 04/26/2010 running RHEL5.5 x86_64.

The servers are all configured with three dual port 8Gbps FC HBAs:

HP AJ764A, 82Q, PCIe; QLogic Corp. ISP2532-based 8Gb Fibre Channel to PCI Express HBA (QLE2526 chipset).

The servers experience approximately 30 minute delay during HP QLogic FC HBA initialization/probing at the hardware level (POST) when the servers are rebooted. This delay happens before the kernel is loaded and the server attempts to boot to the operating system.

Solution

Update DL380G5 P56 system BIOS to 10/25/2010. In order to access this Softpaq proceed as follows:

  • Open the browser at the following URL:

    Click here to access the HP support web site at http://www.hp.com/support/.

  • Choose the country or region.

  • Click Servers .

  • Click ProLiant/tc Series Servers .

  • Click HP ProLiant DL Servers .

  • Click HP ProLiant DL380 Server series .

  • Click HP ProLiant DL380 G5 Server series .

  • Click Download drivers and software .

  • Click Red Hat Enterprise Linux 5 Server (x86-64) .

  • Click BIOS - System ROM .

  • Click ** CRITICAL ** Systems ROMPaq Firmware Upgrade for HP ProLiant DL380 G5 (P56) Servers .

  • Click the Download button at the final link below to initiate the download:

Click here to download the software utility/driver at http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?%20lang=en&cc=uk&prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-%20ce91127128934f6f97bea5f5c2&prodNameId=3288134&swEnvOID=4004&swLang=8&taskId=135&mode=4&idx=2.

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