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HP Notebook PCs - Mini DisplayPort to VGA Adapters May Not Work With External Displays

This document pertains to the HP ENVY 14-1000/4-1100 Beats Edition/4-1100 Notebook PC series.

The external display may not be detected when connected to an Envy 14 series notebook PC using a Mini DisplayPort to VGA adapter.

HP does not recommend using a Mini DisplayPort to VGA adapter on these notebook PCs. Instead, use one of the following types of adapters that are compatible with the notebook.

HP HDMI to VGA adapter

HP recommends the use of the HP HDMI to VGA adapter. This adapter is included with some Envy 14 notebook PCs.

Mini DisplayPort to DVI adapter

Use one of the following types of Mini DisplayPort to DVI adapters:

  1. Passive adapter: The Mini DisplayPort to DVI passive adapter supports single-link DVI output and resolution up to 1920 x 1200 @ 60Hz.

  2. Active adapter: The Mini DisplayPort to DVI active adapter supports dual-link DVI output and resolution up to 2560 x 1600 @ 60Hz.

Additionally, HP has tested and does support the Apple mini-display port to DVI adapter.

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