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HP Optical Disc Drives with LightScribe Technology are Being Discontinued in HP Commercial Desktop PCs

SUPPORT COMMUNICATION - PRODUCT CHANGE NOTIFICATION

Document ID: c02833922

Version: 1

HP Optical Disc Drives with LightScribe Technology are Being Discontinued in HP Commercial Desktop PCs

Release Date: 2011-05-11

Last Updated: 2011-05-24


DETAILS OF CHANGE

Beginning in May 2011, HP LightScribe® technology optical disc drives will be at the end of their production life. HP will continue to ship PCs with HP LightScribe technology until the current supply of these optical drives is depleted. After the supply has been depleted, HP will use drives with equivalent features and functionality but without HP LightScribe technology. This will result in some systems shipping with HP LightScribe drives and some without. Eventually, all HP business desktop models will transition to drives without LightScribe technology. The time it takes to transition may vary by model.

COMPONENT VERSION

Not applicable

SUPPORT URL

Not applicable

REASON FOR CHANGE

Due to industry-wide deficit of certain optical disc drive components, HP has decided to transition certain HP systems to drives without HP LightScribe technology in order to help ensure product availability for our valued customers.

IMPACT OF CHANGE

Customers who ordered certain HP PCs containing optical disc drives with HP LightScribe technology will begin receiving systems with optical drives that do not contain HP LightScribe technology. PCs containing optical drives that do not have LightScribe® technology will not be able to burn LightScribe labels. For customers using software and drivers provided by HP, there is no impact to their software drivers or image.

DATE OF CHANGE

Effective Date: 2011-05-23

Hardware Platforms Affected: HP Compaq 4000 Pro Base Model Small Form Factor PC, HP Compaq 4000 Pro Small Form Factor PC, HP Compaq 4000 Pro Small Form Factor PC, HP Compaq 4000 Pro Small Form Factor PC (ENERGY STAR)(Standard HP Product), HP Compaq 6000 Pro All-in-One PC, HP Compaq 6000 Pro All-in-One PC (ENERGY STAR)(Standard HP Product), HP Compaq 6000 Pro Base Model Microtower PC(Base Unit-Configure to Order (CTO)), HP Compaq 6000 Pro Base Model Small Form Factor PC(Base Unit-Configure to Order (CTO)), HP Compaq 6000 Pro Microtower PC, HP Compaq 6000 Pro Microtower PC, HP Compaq 6000 Pro Microtower PC (ENERGY STAR), HP Compaq 6000 Pro Microtower PC Bundle(Soft Bundle), HP Compaq 6000 Pro Small Form Factor PC, HP Compaq 6000 Pro Small Form Factor PC (ENERGY STAR) Bundle(Soft Bundle), HP Compaq 6000 Pro Small Form Factor PC Bundle(Soft Bundle), HP Compaq 6005 Pro Base Model Microtower PC(Base Unit-Configure to Order (CTO)), HP Compaq 6005 Pro Base Model Small Form Factor PC(Base Unit-Configure to Order (CTO)), HP Compaq 6005 Pro Base Model Ultra-slim Desktop PC(Base Unit-Configure to Order (CTO)), HP Compaq 6005 Pro Microtower PC, HP Compaq 6005 Pro Microtower PC (ENERGY STAR)(Standard HP Product), HP Compaq 6005 Pro Microtower PC Bundle, HP Compaq 6005 Pro Small Form Factor PC (ENERGY STAR)(Standard HP Product), HP Compaq 6005 Pro Small Form Factor PC Bundle (ENERGY STAR), HP Compaq 6005 Pro Ultra-slim Desktop PC, HP Compaq 6005 Pro Ultra-slim Desktop PC, HP Compaq 6005 Pro Ultra-slim Desktop PC (ENERGY STAR)(Standard HP Product), HP Compaq 8000 Elite Base Model Convertible Minitower PC(Base Unit-Configure to Order (CTO)), HP Compaq 8000 Elite Base Model Small Form Factor PC(Base Unit-Configure to Order (CTO)), HP Compaq 8000 Elite Base Model Ultra-slim PC(Base Unit-Configure to Order (CTO)), HP Compaq 8000 Elite Convertible Minitower PC, HP Compaq 8000 Elite Convertible Minitower PC, HP Compaq 8000 Elite Convertible Minitower PC (ENERGY STAR)(Standard HP Product), HP Compaq 8000 Elite Convertible Minitower PC Bundle(Soft Bundle), HP Compaq 8000 Elite Small Form Factor PC, HP Compaq 8000 Elite Small Form Factor PC, HP Compaq 8000 Elite Small Form Factor PC (ENERGY STAR), HP Compaq 8000 Elite Small Form Factor PC Bundle(Soft Bundle), HP Compaq 8000 Elite Ultra-slim PC, HP Compaq 8000 Elite Ultra-slim PC, HP Compaq 8000 Elite Ultra-slim PC (ENERGY STAR)(Standard HP Product), HP Compaq 8000 Elite Ultra-slim PC Bundle(Soft Bundle), HP Compaq 8000f Elite Base Model Ultra-slim PC(Base Unit-Configure to Order (CTO)), HP Compaq 8000f Elite Ultra-slim PC, HP Compaq 8000f Elite Ultra-slim PC(Standard HP Product), HP Compaq 8000f Elite Ultra-slim PC (ENERGY STAR)(Standard HP Product), HP Compaq 8100 Elite Base Model Convertible Minitower PC(Base Unit-Configure to Order (CTO)), HP Compaq 8100 Elite Base Model Small Form Factor PC(Base Unit-Configure to Order (CTO)), HP Compaq 8100 Elite Convertible Minitower PC, HP Compaq 8100 Elite Convertible Minitower PC, HP Compaq 8100 Elite Convertible Minitower PC (ENERGY STAR)(Standard HP Product), HP Compaq 8100 Elite Convertible Minitower PC (ENERGY STAR) Bundle(Soft Bundle), HP Compaq 8100 Elite Small Form Factor PC, HP Compaq 8100 Elite Small Form Factor PC, HP Compaq 8100 Elite Small Form Factor PC (ENERGY STAR), HP Compaq 8100 Elite Small Form Factor PC Bundle(Soft Bundle), HP TouchSmart 9100 All-in-One PC, HP TouchSmart 9100 All-in-One PC, HP TouchSmart 9100 All-in-One PC (ENERGY STAR)(Standard HP Product), HP TouchSmart 9100 Base Model All-in-One PC(Base Unit-Configure to Order (CTO))
Components Affected: HP Business desktop PCs with the following drives:
  • HP 16x DVD-RW SuperMulti LightScribe Optical Disk Drive

  • HP 8x DVD-RW SuperMulti Slim LightScribe Optical Disk Drive

REVISION HISTORY

Version 1
©Copyright 2011 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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