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HP ProLiant DL380 G7 Server Series - Removing and Replacing the Hot-Plug SAS Hard Drive

Introduction

This document is provided to assist in removing and replacing the hot-plug SAS hard drive for the HP ProLiant DL380 G7 Server series.

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Minimum skill level

The End User requires no hardware-specific training to replace the defective part. The End user should have familiarity with system hardware and software requiring repair.

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Parts required

NOTE: Part numbers are subject to change.

The replacement part number will vary depending on the hot-plug SAS hard drive that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP .

Description
Part Number
Requires Return
36.0GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 15,000 rpm, 2.5-inch Small Form Factor (SFF)
418397-001 (Original)
Yes
72.0GB dual-port Serial Attached SCSI (SAS) hard drive - 10,000 rpm, 2.5-inch small form factor (SFF)
389346-001 (Modified)
Yes
72.0GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 15,000 rpm, 2.5-inch Small Form Factor (SFF)
418398-001 (Modified)
Yes
146GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 10,000 rpm, 2.5-inch Small Form Factor (SFF), 6 Gb/s transfer rate
507283-001 (Modified)
Yes
146.0GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 10,000 rpm, 2.5-inch Small Form Factor (Option 418367-B21)
418399-001 (Modified)
Yes
146GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 15,000 rpm, 3 Gb/s transfer rate, 2.5-inch Small Form Factor (SFF)
504334-001 (Modified)
Yes
300GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 10,000 rpm, 6 Gb/s transfer rate, 2.5-inch Small Form Factor (SFF)
507284-001 (Modified)
Yes
300GB hot-swap dual-port Serial Attached SCSI (SAS) hard drive - 10,000 rpm, 2.5-inch Small Form Factor (SFF)
493083-001 (Modified)
Yes
NOTE: For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

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Summary of instructions

To view a video demonstrating the procedure for removing the hot-plug SAS hard drive, click on the link below. Or use the product video listing on the HP Services Media Library ( Click here to go to Service Media Library ), then select Hot-plug SAS hard drive from the menu on the upper left hand side of the screen.

Click here to view the hot-plug SAS hard drive removal video (right-click on the link to open in a new window/tab).

Hot-plug SAS hard drive removal

  1. Review the safety considerations before performing the steps listed below by clicking on the following link:

    Click here to view the precautions .

    CAUTION:
    • Failure to comply with the precautions could result in damage to your product or loss of data.
    • To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
    NOTE: Determine the status of the hard drive from the SAS and SATA hard drive LED combinations in the Maintenance Service Guide. Click here to view SAS and SATA hard drive LED combinations . Back up all server data on the hard drive, if possible.
  2. Press the hot plug button to release the handle.

  3. Pull the handle back and use it to slide the hard drive out of the server.

Hot-plug SAS hard drive replacement

  1. Push the handle and use it to slide the hard drive until it locks into place.

  2. Press the hot plug button to fix the handle.

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Parts return

If your part requires return then click on the appropriate link below:

Click here for the defective parts return procedure for US .

Click here for the defective parts return procedure for Europe .

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