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Wireless Printer Setup for HP Officejet Pro 251dw, 276dw, and 8600 (Windows)

This document is for HP Officejet Pro 251dw, 276dw, and 8600 N911a, N911g, N911n printers and Windows computers.

To set up an HP printer on a wireless (Wi-Fi) network, install the printer driver and software from the HP website. The installer software guides you through connecting the printer to your network. When prompted during the installation, select Wireless as the connection type.

Install the driver and set up the network connection

Complete the wireless network connection setup through the HP software installation.

NOTE: As an alternative method to downloading the software, you can use the installation CD.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Customer Support - Software and Driver Downloads .

  4. Use one of the available methods to identify your printer model.

    The software and driver results page displays when the printer model is identified.

    Figure 1: Example of the Software and driver results page

    Image: Example of the Software and driver results window
  5. Check to see if your operating system is correctly identified. If your operating system is not correct, click Edit, select your operating system and version from the drop-down menus, and then click Update.

  6. Click Driver - Product Installation Software, and then click Download.

  7. If an HP Download and Install Assistant window displays, select Use HP Download and Install Assistant (Recommended) or Download only, and then click Next.

    Figure 2: Example of the HP Download and Install Assistant window

    Image: Example of the HP Download and Install Assistant window
  8. Follow the on-screen instructions to save the driver to your computer.

  9. If you used the Download only method, open or run the driver file, and then follow the on-screen instructions to install the software.

Frequently asked questions

Review these frequently asked questions on setting up the wireless network connection.

What if I do not know my wireless network name or password?

Go to How to Find the WEP or WPA Key or Password for Your Wireless Network for methods to look up your network name and password information.

What can I do to troubleshoot network or printer connection issues?

HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor () to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet browser's download capabilities.

Additionally, you can try the following recommendations and procedures to help you troubleshoot and avoid wireless connectivity issues. You can try these tips separately or in combination to get a successful wireless signal.

  • Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions.

  • Confirm the printer connection and network name: On the printer, make sure that the blue light next to the Wireless icon () is on and steady, and then touch the Wireless network menu to make sure that the printer is connected to the same network as your computer.

  • Manually connect the printer to the network: Many HP printers have a wireless setup wizard tool available on the printer control panel network or wireless settings menus. Follow the steps to enter your network name and password to connect the printer to the network.

  • Move the printer and router closer together: Move the printer and the computer closer to your wireless router, but no closer than 6 ft (1.8 m). Wireless signals can be weaker at greater distances between the printer and the router.

  • Restart the router: If you are experiencing a slow or intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router.

  • Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Accept or allow any firewall messages that display during the printer software download and installation, or configure the software to allow HP downloads and installations.

  • Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with wireless signals.

  • Check for other devices that emit radio and wireless signals: Move any device that emits radio signals, such as microwaves and cordless telephones, farther away from the printer. Such devices can interfere with wireless signals.

  • Set the IP address on the printer: Your printer can bypass automatic IP address assignment by DHCP and use any valid IP address you choose. Use the front panel menu to enter an IP address that is valid for use on your local area network.

  • Check the router band setting: HP printers only support the 2.4GHz band. If your router is set to the 5GHz band, the printer cannot connect to the network.

How do I manually connect or reconnect the printer to the wireless network?

If your printer disconnects from your wireless network after setup, if you changed your Internet service provider, or you purchased a new router, you can manually reconnect the printer to your network with the Wireless Setup Wizard on the printer

Step one: Gather the required network setup items

You must have the following items before you install the printer on the wireless network:

  1. Gather the following items:

    • Network name (SSID)

    • Network security password (WEP key or WPA passphrase)

    • A computer that is connected to your wireless network

    • Your wireless-capable printer: Place it close to the computer during the installation

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you are connecting the printer to.

  3. Disconnect any USB or Ethernet cables from the printer.

Step two: Connect to the wireless network

The Wireless Setup Wizard provides an easy way to set up and manage the wireless connection to your printer.

  1. On the printer control panel, touch the Right Arrow () to display the second navigation screen.

  2. Touch the Setup icon ().

  3. Touch Network, touch Wireless Setup Wizard, and then touch Continue.

  4. Touch the name of your network in the list of available networks, and then touch OK.

  5. If the list does not contain your network name, select Enter New Network Name and then follow the on-screen instructions to enter your network name.

  6. If prompted, type the WEP or WPA key (network password).

    NOTE: If a connection error message displays, make sure that you typed the uppercase (capital) and lowercase (small) letters for the network name and password exactly. Follow the prompts to type the information again.

What if an 'Unable to find printer' message displays during the installation?

The installer software cannot set up the printer if it is not available on the network, or if there is a problem with your local network.

Go to An 'Unable to Find Printer' Error Displays for the HP Officejet Pro 251dw, 276dw, and 8600 Printer Series for detailed troubleshooting steps to resolve the error.

Can I set up the wireless connection if I already installed the HP software and driver?

If you previously installed the software for a USB or Ethernet network connection, and now want to switch to a wireless connection, you can change the connection type with the HP software.

  1. Open or search for the HP folder in your list of installed software programs, click the folder for your printer, and then click the name of your printer. The printer software opens.

  2. Click Utilities, and then click Printer Setup & Software.

  3. Click Connect a new printer, and then follow the on-screen instructions to set up the printer on your wireless network.

What if the HP Installer recommends to send the wireless settings to your printer?

If you install your driver within one to two hours after you first set up the printer, you might see a ‘Yes, send my wireless settings to the printer (recommended)’ option during the installation.

HP Auto Wireless Connect automatically connects your printer to your wireless network without cables or entering network name and password settings. Many HP printers use this method to connect, depending on your computer and network environment.

HP recommends this network setup method if it displays. If this method does not display, you can connect using another guided setup process.

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