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HP TouchSmart 9300 Elite Business PC - Removing and Replacing the Hard Drive

Introduction

This document applies to the HP TouchSmart 9300 Elite Business PC.

Before you begin

  • A screwdriver is required for this procedure.

  • Turn off the computer, and then disconnect all cables. Disconnect the Ethernet or modem cable before disconnecting the power cord.

  • Move the computer to a clear, flat, stable work surface over a non-carpeted floor.

  • Do not remove a component from its protective packaging until you are ready to install it.

WARNING: The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer.
CAUTION: This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

Video overview (in English)

To view a video demonstrating the procedure for removing the hard drive, right-click the removing the hard drive video and select Open link in new window/tab. Additional product videos can be found on the HP Service Media Library .

Replacement part information

Description
Part Number
Requires Return
1TB SATA III 6 Gb/s transfer speed hard drive - 7,200 RPM
636930-001 (Modified)
Yes
750GB SATA 6 Gb/s hard drive - 7,200 RPM - With Native Command Queuing (NCQ) and Smart IV technology
639363-001 (Modified)
Yes
500GB SATA III 6 Gb/s transfer speed hard drive - 7,200 RPM - With Native Command Queuing (NCQ) and Smart IV technology
636929-001 (Modified)
Yes
320GB SATA 3 Gb/s hard drive - 7,200 RPM
634824-001 (Modified)
Yes
250GB SATA 6 Gb/s hard drive - 7,200 RPM - With Native Command Queuing (NCQ) and Smart IV technology
636927-001 (Modified)
Yes
160GB SATA interface SSD (Solid State Disk) drive - With 3.5-inch bay adapter bracket and screws
646809-001 (Modified)
Yes
80GB SATA interface SSD (Solid State Disk) drive - Intel branded, 2.5-inch form factor
607817-001 (Modified)
Yes
NOTE: Part numbers are subject to change. See the HP PartSurfer Website for current part numbers.

If the part requires return, click on the appropriate link below:

NOTE: For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labeled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labeled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.

Removing the hard drive

Perform the following to remove the hard drive:

CAUTION: Review the following safety considerations before performing the following steps. Failure to comply with these safety considerations could result in damage to the product.
NOTE: The video shown depicts a different version of the All-in-one desktop. The same removal and replacement procedures apply to the HP TouchSmart 9300 Elite.
Step 1
Remove the USB dongle cap.
Remove the USB dongle cap.
Step 2
Remove the right rear cap.
Remove the right rear cap.
Step 3
Loosen the captive screw for the hard drive.
Loosen the captive screw.
Step 4
Grasp the hard drive handle and pull the hard drive out to the side, then up and out of the computer.
Remove the hard drive.
Step 5
If replacing the hard drive, detach the four screws on the cage – two on each side.
Remove the screws.
Step 6
Slide the drive out of the cage.
Slide out the hard drive.

Replacing the hard drive

Perform the following to replace the hard drive:

Step 1
To replace the hard drive in the cage, slide the drive into the cage until the screw holes on the side of the drive and the cage align.
Slide in the hard drive.
Step 2
Replace the four screws.
Replace the screws.
Step 3
Place the tabs on the cage near their slots, then slide the hard drive sideways until secure.
Replace the hard drive.
Step 4
Press the hard drive into place.
Press the hard drive.
Step 5
Tighten the captured screw to secure the hard drive in the computer.
Tighten the captive screw.
Step 6
Replace the right rear cap.
Replace the right rear cap.
Step 7
Replace the USB dongle cap.
 Replace the USB dongle cap.

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