Print | Rate this content

HP Scanjet Enterprise 7000 s2 - Reset the scanner

Reset the scanner

You might need to reset the scanner under the following conditions:

  • If you receive an error message similar to Scanner initialization failed when trying to use the scanner.

  • If you receive a Scanner not found error message when trying to use the scanner and turning the power off for 30 seconds, and then back on, did not resolve the error.

To reset the scanner, follow these steps:

  1. Close the HP Smart Document Scan Software and HP Scanner Tools Utility, if they are open.

  2. Press the Power () button to turn off the scanner, and then disconnect the power supply from the scanner.

  3. Wait 30 seconds.

  4. Reconnect the power supply, and then press the Power () button to turn on the scanner.

Provide feedback

Please rate the information on this page to help us improve our content. Thank you!