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Advisory: HP Z420 / Z620 / Z820 Workstation - Linux Installation in EFI Mode May Fail With SCU Ports

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c03266085

Version: 1

Advisory: HP Z420 / Z620 / Z820 Workstation - Linux Installation in EFI Mode May Fail With SCU Ports
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2012-03-30

Last Updated: 2012-03-30


DESCRIPTION

When hard drives are attached to the embedded SCU ports in an HP Z420, Z620, or Z820 workstation, installing Linux in native EFI mode may fail.

If the user wishes to install and boot the OS in EFI mode, the user must change the state of the built-in storage controller's option ROM from legacy to EFI. If the option ROM state is not changed from its default state (legacy BIOS) after installation and prior to rebooting the installed Linux kernel, the system will hang after POST with a black screen and a blinking cursor.

SCOPE

Information in this document applies to the listed systems configured as follows:

Systems:

  • HP Z420 Workstation
  • HP Z620 Workstation
  • HP Z820 Workstation

Operating Systems:

  • Red Hat Enterprise Linux 6
  • SUSE Linux Enterprise Desktop 11

RESOLUTION

To resolve this issue, set SCU RAID Option ROM Download to EFI in F10 Setup. Perform the following procedures to resolve the issue.

NOTE
Use the Arrow keys to select various menus, menu items, and to change values (unless otherwise specified).
  1. Start or restart the computer.
  2. Press the F10 key when the F10=Setup message appears on screen.
  3. Select Advanced > Device Options > SCU RAID Option ROM Download > EFI.
  4. Press the F10 key to accept the change.
  5. Select File > Save Changes and Exit.
  6. Press the Enter key.
  7. Press F10 to save the changes and exit the F10 Setup utility.

Hardware Platforms Affected: HP Z420 Workstation, HP Z620 Workstation, HP Z820 Workstation
Operating Systems Affected: Red Hat Enterprise Linux (Itanium), Red Hat Enterprise Linux 6 (x86)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA03266085
©Copyright 2012 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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