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Setting Up the Printer for a Wireless network for the HP Photosmart e-All-in-One (D110a and D110b) Printers

Introduction

This document explains how to install the print drivers and other software for your printer to use it on a wireless network. If you have more than one computer on the network, install the printer software on each computer that you plan to share with the printer.

Looking for the driver?

If you already set up the printer and are just looking for the driver to download, click here for the HP Software and Driver Downloads page.

Windows XP

Follow these steps to install your printer on a wireless network.

Step one: Prepare for installation

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click Start (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Not sure how to obtain these items? Try an automated tool to help

NOTE: This tool is not available for Mac operating systems.
Image: Print and Scan Doctor icon
HP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB)

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the printer to your wireless WLAN 802.11 network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button () to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button () to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button () to select Enter New Network Name (SSID), and then touch OK.

    2. Type your network name using the printer control panel, and then use the Right Arrow button () to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button () to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button () to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button () to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Download and install the printer software

Step-by-step instructions follow, but you can also watch a video preview of downloading the software and installing the printer on the network.

NOTE: As an alternative method to downloading the software, you can use the installation CD instead.

Video of downloading the software and installing the printer on the wireless network

Watch the following video for a demonstration of downloading the software, and then installing the product on a wireless network.

NOTE: This video is for demonstration purposes only. The product and software in the video might differ from your product and available software.

If you have trouble viewing the video or to view the video in a different size, click here Non-HP site to play the video on YouTube.”

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 1: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Windows Vista

You must have the following items before you install the printer on the wireless network.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on your wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Not sure how to obtain these items? Try an automated tool to help

NOTE: This tool is not available for Mac operating systems.
Image: Print and Scan Doctor icon
HP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB)

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the printer to your wireless WLAN 802.11 network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button () to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button () to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button () to select Enter New Network Name (SSID), and then touch OK.

    2. Type your network name using the printer control panel, and then use the Right Arrow button () to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button () to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button () to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button () to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Download and install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD instead.
  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 2: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Windows 7

If you have a wireless-capable printer and want to install it on a wireless network, follow these steps.

Step one: Gather the required network setup items

You must have the following items before you install the printer on the wireless network:

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Click the Windows icon (), click All Programs, click HP, click the folder for your printer, and then click the icon for your printer. The printer software opens.

    2. Click Printer Setup & Software Selection.

    3. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    4. Follow the on-screen instructions to set up the printer on a wireless network. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Not sure how to obtain these items? Try an automated tool to help

NOTE: This tool is not available for Mac operating systems.
Image: Print and Scan Doctor icon
HP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB)

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the printer to your wireless WLAN 802.11 network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button () to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button () to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button () to select Enter New Network Name (SSID), and then touch OK.

    2. Type your network name using the printer control panel, and then use the Right Arrow button () to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button () to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button () to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button () to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Install the printer software

When you are ready to begin, follow the instructions to download and install the software. Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD instead.

Method one: Download and Install the printer software

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 3: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Method two: Use the HP Printer Install Wizard

The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer.

Video of downloading and running the HP Printer Install Wizard

The following video demonstrates how to download and run the HP Printer Install Wizard (PIW).

If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube Non-HP site .

Image: Printer Install Wizard icon
HP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.
Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB)

Windows 8

If you have a wireless-capable printer and want to install it on a wireless network, follow these steps.

NOTE: If you are not using the latest version of Windows 8, the information in this document might not match. You can get the latest version from the Microsoft Store.

Step one: Prepare for installation

You must have the following items before you install the printer on the wireless network:

  1. Gather the following items:

    • Network name: The network name is the SSID

    • Security passphrase (WEP key or WPA)

    • A computer that is connected to the wireless network

    • Internet access (recommended): HP recommends broadband Internet access such as cable or DSL

      NOTE: Internet access is not required for you to install your printer with a wireless connection. However, you do need Internet access to use Web Services, get printer updates, and to download drivers from the HP website.
    • Your wireless-capable printer: Place it close to the computer during the installation procedure

  2. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

  3. Disconnect any USB or Ethernet cable that is connected to the printer.

  4. Optional: If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue.

    1. Right-click the Start button () or the lower left corner of the screen, and then click Search.

    2. In the Search box, type HP, and then click the icon for your printer. The printer software opens.

    3. Click Utilities, and then click Printer Setup & Software Selection.

    4. Click Convert a USB connected printer to wireless or Connect a new printer (the phrase differs depending on the version of software your computer is running).

    5. Follow the on-screen instructions to finish installing the software. Once the printer has been set up on the wireless network, there is no need to continue with the steps in this document.

Not sure how to obtain these items? Try an automated tool to help

NOTE: This tool is not available for Mac operating systems.
Image: Print and Scan Doctor icon
HP Print and Scan Doctor: Quickly diagnose and resolve many printing and scanning errors, network connection problems, and driver issues. Available for Windows XP and later.
Click here to get the HP Print and Scan Doctor: Download utility (6.3 MB)

Step two: Connect to the wireless network with the Wireless Setup Wizard

Follow these steps to connect the printer to your wireless WLAN 802.11 network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button () to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button () to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button () to select Enter New Network Name (SSID), and then touch OK.

    2. Type your network name using the printer control panel, and then use the Right Arrow button () to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button () to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button () to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button () to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Install the software

To install the printer on the wireless network, follow the steps for the method that you want to use (download or the HP Printer Install Wizard). Repeat the steps to install the software on each computer that uses the printer wirelessly over the same network.

NOTE: As an alternative method to downloading the software, you can use the installation CD instead.

Method one: Download and install the software from the HP website

Follow these steps to download and install the software.

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 4: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Method two: Use the HP Printer Install Wizard

The HP Printer Install Wizard quickly and easily finds the best Windows 8 print driver for your printer. To save time, try using this automated tool.

Video of downloading and running the HP Printer Install Wizard

The following video demonstrates how to download and run the HP Printer Install Wizard.

NOTE: This video shows the Windows 8 operating system and the HP ENVY 100 (D410a) e-All-in-One printer. The steps for navigating your operating system might be slightly different, but the steps to download and run the HP Printer Install Wizard are the same.

Image: Printer Install Wizard icon
HP Printer Install Wizard: The HP Printer Install Wizard quickly and easily finds the best Windows 7 or Windows 8 print driver for your printer. To save time, try using this automated tool.
Click here to get the HP Printer Install Wizard: HP Printer Install Wizard (2 MB)

Mac OS X v10.5 or OS X v10.6 Snow Leopard

Follow these steps for Mac OS X v10.5 or v10.6 (Snow Leopard).

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button to select Enter New Network Name (SSID), and then touch OK.

    2. Enter your network name using the printer control panel, and then use the Right Arrow button to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Install the software

To install the HP printer on the wireless network, follow the steps for the method that you want to use. Repeat the steps to install the software on each computer that will use the HP printer wirelessly over the same network.

Method one: Install the software from the HP website (recommended)

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 5: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Method two: Use Apple Software Update

Follow these steps to install the software with Apple Software Update.

NOTE: Apple Software Update is not supported in Mac OS X 10.5. Software for Leopard is available on the HP website and on the software CD.
  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.

  2. Click Print & Fax. The Print & Fax window opens.

  3. Click the plus sign (). The name of your product displays.

  4. Select your HP product, and then click Add.

  5. Click Install, and then click Agree on the software license agreement window to install the software and add the product to the queue.

  6. After the installation process completes, verify that your product displays in the queue.

    NOTE: If the product was not added to the queue, Click the plus sign (), select your HP product, and then click Add.

OS X v10.7 Lion

Follow these steps for OS X v10.7 Lion.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button to select Enter New Network Name (SSID), and then touch OK.

    2. Enter your network name using the printer control panel, and then use the Right Arrow button to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Install the software

Select one of the following methods for steps to install the software. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

NOTE: Older HP software might not be compatible with OS X 10.7 Lion. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.

Method one: Install the software from the HP website (recommended)

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 6: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Method two: Use Apple Software Update

  1. Click the Apple menu (), and then click System Preferences. The System Preferences window opens.

  2. Click Print & Scan. The Print & Scan window opens.

  3. Click the plus sign (). The name of your printer displays.

  4. Click Add Printer or Scanner.

  5. Select your printer, and then click Add.

  6. Click Install, and then click Agree on the software license agreement window to install the software and add the printer to the queue.

  7. After the installation process completes, verify that your printer displays in the queue.

    NOTE: If the product was not added to the queue, Click the plus sign (), select your printer, and then click Add.

OS X v10.8 Mountain Lion

Follow these steps for OS X v10.8 Mountain Lion.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button to select Enter New Network Name (SSID), and then touch OK.

    2. Enter your network name using the printer control panel, and then use the Right Arrow button to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Install the software

Select one of the following methods to install the printer software. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

NOTE: Older HP software might not be compatible with OS X 10.8 Mountain Lion. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.

Method one: Install the software from the HP website (recommended)

  1. Turn on the printer.

  2. Disconnect the USB cable from the printer and the computer (if you already connected it). If the printer is connected to your network, leave it connected.

  3. Go to HP Drivers & Downloads .

  4. If the Welcome to HP Support page opens, follow these steps:

    1. In the Enter product name or number field, type your printer model or number.

    2. In the Questions or keywords field, type driver, and then press Enter.

      You might need to select your printer model number from a list of similar printer models.

    3. Next to the image of your printer, click the name of your printer.

      Figure 7: Example of the link to your printer homepage

      Image: Example of the link next to your printer homepage
    4. On the HP support site, click Drivers.

  5. Select your operating system, and then click Next.

    A list of drivers and other downloads display.

  6. Scroll down the page, and then click Driver - Product Installation Software.

  7. Click Download next to the full feature software and driver listed, and then follow the prompts to save the driver to your computer.

  8. Open the folder where the software file saved (usually Downloads), double-click the file, and then follow the on-screen instructions to install the software.

Method two: Install with Apple Software Update

  1. Click the Apple menu (), and then click About This Mac.

  2. Click Software Updates....

  3. Click the Updates icon ().

  4. From the menu, click Store.

  5. Click Reload Page to refresh the update list.

    If no updates are available, your Mac has the latest software and database installed.

  6. Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.

  7. Make sure that the printer is connected to the wired or wireless network, or is connected to the USB port of a Time Capsule or AirPort Base Station.

  8. Click the Apple menu, and then click System Preferences.

  9. Click Print & Scan or Printers & Scanners, and then click the plus sign () in the lower left corner of the window.

  10. Under Nearby Printers, click the name of your printer.

    NOTE: If your printer is not listed, click Add Printer or Scanner for a full list of printers.
  11. Under Name, click the name of your printer.

    NOTE: Make sure that the printer kind is Bonjour or Bonjour Multifunction.
  12. Click the Use box, and then select the name of your printer in the pop-up menu.

  13. Click Add to add the printer to the queue.

  14. If you are prompted to install any additional software for your printer, click Install, and then follow the instructions to complete the installation.

    NOTE: Quit and restart any applications that were open before adding the printer to use the updated HP software features.

OS X v10.9 Mountain Lion

Follow these steps for OS X v10.9 Mavericks.

Step one: Prepare for installation

  1. Make sure that you have the following requirements before you begin:

    • Your network is already set up: Before you can install the printer, your wireless network must be set up. Follow the instructions that came with your router or access point to set up the network.

    • Obtain the network name and password: The network name is the SSID (Service Set Identifier). The password is also referred to as the WEP key or WPA security passphrase.

      Tip
      To gather the network name and password, you can ask the person who originally set up your network, see the documentation that came with the access point, or contact the access point manufacturer. HP cannot set up or change the network SSID, WEP key, or WPA passphrase.
    • Internet access: Required for HP Web Services only. HP recommends broadband internet access such as cable or DSL.

  2. Make sure that your wireless-capable printer, router, and computer are all turned on, and that the computer is connected to the wireless network.

  3. Place the printer close to the computer during the installation.

  4. Exit all applications running on your computer.

Step two: Connect to the wireless network

Follow these steps to connect the printer to your wireless network.

  1. Press the Wireless button on the front of the printer.

  2. Touch the Right Arrow button () to select Wireless Settings, and then touch OK.

  3. Make sure that the wireless radio is on.

    • If the blue LED light on the Wireless button is lit, the wireless radio is on.

    • If the blue LED light is not lit, touch OK to select Enable Wireless.

  4. Touch the Right Arrow button to select Wireless Setup Wizard, and then touch OK.

    The Wireless Setup Wizard searches for networks, and then displays them in a list.

  5. Touch the Right Arrow button to select your network name (SSID), and then touch OK.

    NOTE: The Wireless Setup Wizard provides instructions to configure the wireless connection. Follow the instructions on the printer control panel, or continue with the following steps.

    If the list of available networks does not include your network, use the following steps to add it manually.

    1. Touch the Right Arrow button to select Enter New Network Name (SSID), and then touch OK.

    2. Enter your network name using the printer control panel, and then use the Right Arrow button to select Done. Touch OK to confirm.

      NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
      NOTE: If the printer does not find the network, the printer provides an option to use the network anyway. This option allows you to try troubleshooting the wireless network later.
    3. Touch the Right Arrow button to select Infrastructure, and then touch OK.

    4. Touch the Right Arrow button to select WEP encryption or WPA encryption, and then touch OK.

      NOTE: If you are not using any encryption, select No encryption.
  6. If prompted, enter the WPA or WEP key, and then touch the Right Arrow button to select Done. Touch OK to confirm.

    NOTE: Make sure that you type the uppercase (capital) and lowercase (small) letters exactly. Otherwise, the wireless connection fails.
  7. Make sure that the printer successfully connects to the network before continuing to the next step.

    NOTE: If a connection error message displays, make sure that the network name and security key are correct, and then follow the prompts to type the information again.
  8. When the printer successfully connects to the wireless network, touch OK to print the Wireless Network Test Report.

Step three: Install the software

Select one of the following methods to install the printer software. Repeat the steps to install the software on each computer that will use the printer wirelessly over the same network.

NOTE: Older HP software might not be compatible with OS X 10.9 Mavericks. Do not try to install software that supports earlier versions of the Mac operating system, either from the original printer CD or from the HP website.
  1. Click the Apple menu (), and then click About This Mac.

  2. Click Software Updates....

  3. Click the Updates icon ().

  4. From the menu, click Store.

  5. Click Reload Page to refresh the update list.

    If no updates are available, your Mac has the latest software and database installed.

  6. Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.

  7. Make sure that the printer is connected to the wired or wireless network, or is connected to the USB port of a Time Capsule or AirPort Base Station.

  8. Click the Apple menu, and then click System Preferences.

  9. Click Print & Scan or Printers & Scanners, and then click the plus sign () in the lower left corner of the window.

  10. Under Nearby Printers, click the name of your printer.

    NOTE: If your printer is not listed, click Add Printer or Scanner for a full list of printers.
  11. Under Name, click the name of your printer.

    NOTE: Make sure that the printer kind is Bonjour or Bonjour Multifunction.
  12. Click the Use box, and then select the name of your printer in the pop-up menu.

  13. Click Add to add the printer to the queue.

  14. If you are prompted to install any additional software for your printer, click Install, and then follow the instructions to complete the installation.

    NOTE: Quit and restart any applications that were open before adding the printer to use the updated HP software features.

Related links

HP ePrint
Graphic and link to HP ePrint
For additional information related to setting up and using ePrint, click here to get started with ePrint .
HP Consumer Forums
See what other customers are saying at the HP forums .

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