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Notice: Linux - SUSE Linux Enterprise Server 11 SP2 Is Required to Support XEN on the HP ProLiant SL4540 Gen8 With the HP Dynamic Smart Array B120i

SUPPORT COMMUNICATION - CUSTOMER NOTICE

Document ID: c03731853

Version: 1

Notice: Linux - SUSE Linux Enterprise Server 11 SP2 Is Required to Support XEN on the HP ProLiant SL4540 Gen8 With the HP Dynamic Smart Array B120i
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2013-04-09

Last Updated: 2013-04-09


DESCRIPTION

SUSE Linux Enterprise Server 11 SP1 is not supported with the HP ProLiant SL4540 Gen8 with XEN if using the HP Dynamic Smart Array B120i and the HP kISO 1.2 for Gen8.

As a result, the server may kernel panic when booting the SUSE Linux Enterprise Server 11 SP1 XEN kernel.

DETAILS

Use SUSE Linux Enterprise Server 11 SP2 with the HP ProLiant SL4540 Gen8 to support XEN if using the HP Dynamic Smart Array B120i.

For SUSE Linux Enterprise Server 11 SP1 with the HP ProLiant SL4540 Gen8, to support XEN if using the HP Dynamic Smart Array B120i and the HP kISO 1.2 for Gen8, use the Advanced Host Controller Interface (AHCI) Controller Driver (no RAID functionality) instead of the HP Smart Array B120i Controller (RAID functionality) by performing the following:

  1. Reboot the server.
  2. Press F9 during POST to enter RBSU.
  3. Select System Options.
  4. Select HP Smart Array B120i RAID Configuration .
  5. Choose "Disable."
  6. Press F10 to save and exit.



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .

To search for additional advisories related to Linux, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +Linux


Hardware Platforms Affected: HP Dynamic Smart Array B120i Controller(Standard HP Product), HP ProLiant SL4540 Gen8 Server
Operating Systems Affected: SUSE Linux Enterprise Server 11 (x86), SUSE Linux Enterprise Server 11 (x86-64)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA03731853
©Copyright 2013 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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