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HPSBPI02869 SSRT100936 rev.3 - HP LaserJet MFP Printers, HP Color LaserJet MFP Printers, Certain HP LaserJet Printers, Remote Unauthorized Access to Files

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c03744742

Version: 3

HPSBPI02869 SSRT100936 rev.3 - HP LaserJet MFP Printers, HP Color LaserJet MFP Printers, Certain HP LaserJet Printers, Remote Unauthorized Access to Files
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2013-04-25

Last Updated: 2014-02-20


Potential Security Impact: Remote unauthorized access to files

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

A potential security vulnerability has been identified with HP LaserJet MFP printers, HP Color LaserJet MFP printers, and certain HP LaserJet printers. The vulnerability could be exploited remotely to gain unauthorized access to files.

References: CVE-2012-5221, iDefense [V-bxys4j4rnm], SSRT100936

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

Please refer to the RESOLUTION below for a list of impacted products.

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

CVSS 2.0 Base Metrics
Reference
Base vector
Base score
CVE-2012-5221
(AV:N/AC:L/Au:N/C:C/I:N/A:N)
7.8

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002

The Hewlett-Packard Company thanks Andrei Costin working with the iDefense Vulnerability Contributor Program for reporting this vulnerability to security-alert@hp.com.

RESOLUTION

HP recommends following the “HP Imaging and Printing Security Best Practices” available at http://h71028.www7.hp.com/enterprise/downloads/HP-Imaging10.pdf . Page 51 documents how to disable file access via Postscript.

In addition, HP has provided firmware updates that address this potential vulnerability. Please see the table below. To obtain the updated firmware, go to www.hp.com and follow the below steps to obtain the firmware Update.

Obtain the firmware update from www.hp.com :
  1. Select "Drivers & Software".
  2. Enter the product name listed in the table below into the search field.
  3. Click on "Search".
  4. Click on the appropriate product.
  5. Under "Select operating system" click on "Cross operating system (BIOS, Firmware, Diagnostics, etc.)" Note: If the "Cross operating system ..." link is not present, select any Windows operating system from the list.
  6. Select the appropriate firmware update under "Firmware". Note use the firmware version listed or a more recent version, one that has a higher revision number.
Firmware Updates
Product Name
Model
Firmware Update Version
HP Color LaserJet 3000
Q7534A
v 46.070.1 (or higher)
HP Color LaserJet 3800
Q5981A
v 46.070.1 (or higher)
HP Color LaserJet 4700
Q7492A
v 46.220.1 (or higher)
HP Color LaserJet 4730 Multifunction Printer
Q7517A
v 46.370.1 (or higher)
HP Color LaserJet CM4730 Multifunction Printer
CB480A
v 50.272.8 (or higher)
HP Color LaserJet 5550
Q3714A
v 07.220.1 (or higher)
HP Color LaserJet 9500 Multifunction Printer
C8549A
v 08.280.1 (or higher)
HP Color LaserJet CM6030 Multifunction Printer
CE664A
v 52.243.0 (or higher)
HP Color LaserJet CM6040 Multifunction Printer
Q3939A
v 52.243.0 (or higher)
HP Color LaserJet CP3505
CB442A
v 03.150.1 (or higher)
HP Color LaserJet CP3525
CC469A
v 06.171.2 (or higher)
HP Color LaserJet CP4005
CB503A
v 46.220.1 (or higher)
HP Color LaserJet CP6015
Q3932A
v 04.191.2 (or higher)
HP Color LaserJet Enterprise CP4025
CC490A
v 07.151.3 (or higher)
HP Color LaserJet Enterprise CP4525
CC493A
v 07.151.3 (or higher)
HP LaserJet 4240
Q7785A
v 08.240.1 (or higher)
HP LaserJet 4250
Q5400A
v 08.240.1 (or higher)
HP LaserJet 4345 Multifunction Printer
Q3942A
v 09.290.1 (or higher)
HP LaserJet 4350
Q5407A
v 08.240.1 (or higher)
HP LaserJet 5200L
Q7543A
v 08.220.8 (or higher)
HP LaserJet 5200N
Q7543A
v 08.220.8 (or higher)
HP LaserJet 9040
Q7697A
v 08.240.2 (or higher)
HP LaserJet 9040 Multifunction Printer
Q3721A
v 08.280.1 (or higher)
HP LaserJet 9050
Q7697A
v 08.240.2 (or higher)
HP LaserJet 9050 Multifunction Printer
Q3721A
v 08.280.1 (or higher)
HP LaserJet Enterprise P3015
CE526A
v 07.171.2 (or higher)
HP LaserJet M3027 Multifunction Printer
CB416A
v 48.292.8 (or higher)
HP LaserJet M3035 Multifunction Printer
CB414A
v 48.292.8 (or higher)
HP LaserJet CM3530 Multifunction Printer
CC519A
v 53.222.8 (or higher)
HP LaserJet M4345 Multifunction Printer
CB425A
v 48.292.8 (or higher)
HP LaserJet M5025 Multifunction Printer
Q7840A
v 48.292.8 (or higher)
HP LaserJet M5035 Multifunction Printer
Q7829A
v 48.292.8 (or higher)
HP LaserJet M9040 Multifunction Printer
CC394A
v 51.242.7 (or higher)
HP LaserJet M9050 Multifunction Printer
CC395A
v 51.242.7 (or higher)
HP LaserJet P3005
Q7812A
v 02.180.1 (or higher)
HP LaserJet P4014
CB507A
v 04.201.2 (or higher)
HP LaserJet P4015
CB509A
v 04.201.2 (or higher)
HP LaserJet P4515
CB514A
v 04.201.2 (or higher)
HP 9250c Digital Sender
CB472A
v 48.282.8 (or higher)

HISTORY
Version:1 (rev.1) - 25 April 2013 Initial release
Version:2 (rev.2) - 29 May 2013 Added a work around, added CM3530 printer, added a CM4730 printer, changed firmware version on CP3525, CM6030, CM6040 printers, changed model numbers for 9050 printer, added leading '0' to all firmware versions whose major version was a single digit. Merged 'Supported Software Versions' table, into 'Resolution' table.
Version:3 (rev.3) - 20 February 2014 Updated firmware versions in 'Supported Software Versions' table, clarified Resolution instructions.

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin List: A list of HP Security Bulletins, updated periodically, is contained in HP Security Notice HPSN-2011-001: https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430

Security Bulletin Archive: A list of recently released Security Bulletins is available here: http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

©Copyright 2014 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental,special or consequential damages including downtime cost; lost profits;damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.

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