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HPSBMU02931 rev.6 - HP Service Manager and ServiceCenter, Injection of Arbitrary Code, Remote Privilege Elevation, Remote Disclosure of Privileged Information and Cross Site Scripting (XSS)

SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c03960916

Version: 6

HPSBMU02931 rev.6 - HP Service Manager and ServiceCenter, Injection of Arbitrary Code, Remote Privilege Elevation, Remote Disclosure of Privileged Information and Cross Site Scripting (XSS)
NOTICE: The information in this Security Bulletin should be acted upon as soon as possible.

Release Date: 2013-10-30

Last Updated: 2014-05-12


Potential Security Impact: Injection of arbitrary code, remote disclosure of privileged Information , improper Privilege management and cross site scripting (XSS)

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY

Potential security vulnerabilities have been identified with HP Service Manager and ServiceCenter. The vulnerabilities could be exploited to allow injection of arbitrary code, remote disclosure of privileged Information , improper privilege management and cross site scripting (XSS).

Note: The Service Manager and ServiceCenter resolutions below include updated Apache Tomcat, OpenSSL, and Oracle JRE components.

References:
  • CVE-2013-4830 (SSRT101316)
  • CVE-2013-4831
  • CVE-2013-4832
  • CVE-2013-4833

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

  • HP Service Manager v7.11, v9.20, v9.21, v9.30, v9.31, v9.32
  • HP ServiceCenter v6.2.8

BACKGROUND

For a PGP signed version of this security bulletin please write to: security-alert@hp.com

CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2013-4830
(AV:N/AC:L/Au:N/C:P/I:P/A:P)
7.5
CVE-2013-4831
(AV:N/AC:M/Au:S/C:P/I:P/A:N)
4.9
CVE-2013-4832
(AV:N/AC:M/Au:S/C:P/I:N/A:N)
3.5
CVE-2013-4833
(AV:N/AC:M/Au:N/C:N/I:P/A:N)
4.3

Information on CVSS is documented in HP Customer Notice: HPSN-2008-002

RESOLUTION

HP has made the following software updates available to resolve the vulnerabilities.

NOTE: Server, Client and Applications vulnerabilities are addressed in the provided updates.
  • Server vulnerabilities: Issues in Apache Tomcat, OpenSSL and Oracle JRE components
  • Client vulnerabilities: Injection of arbitrary code, remote disclosure of privileged Information, improper Privilege management and cross site scripting (XSS), issues in Oracle JRE components
  • Applications vulnerabilities: Improper Privilege management. Customers unable to apply the full Applications update, please contact HP Support to discuss options

The updates can be downloaded from HP Software Support Online (SSO).

HP Product/Version
Platform/Component
Location
HP Service Manager v9.32.0016
AIX Server
HP Service Manager 9.32.0016
HP Itanium Server
HP Service Manager 9.32.0016
Linux Server
HP Service Manager 9.32.0016
Solaris Server
HP Service Manager 9.32.0016
Windows Server
HP Service Manager 9.32.0016
Web Tier
HP Service Manager 9.32.0016
Windows Client
HP Service Manager 9.32.0016
KnowledgeManagement
HP Service Manager 9.32.0005
Mobility
HP Service Manager 9.32.0016
Applications
HP Service Manager 9.21.661 p8
AIX Server
HP Service Manager v9.21.661 p8
HP Itanium Server
HP Service Manager v9.21.661 p8
HP parisc Server
HP Service Manager v9.21.661 p8
Linux Server
HP Service Manager v9.21.661 p8
Solaris Server
HP Service Manager v9.21.661 p8
Windows Server
HP Service Manager v9.21.661 p8
Web Tier
HP Service Manager v9.21.661 p8
Windows Client
HP Service Manager 7.11.655 p21
AIX Server
HP Service Manager 7.11.655 p21
HP Itanium Server
HP Service Manager 7.11.655 p21
HP parisc Server
HP Service Manager 7.11.655 p21
Linux x86 Server
HP Service Manager 7.11.655 p21
Solaris Server
HP Service Manager 7.11.655 p21
Windows Server
HP Service Manager 7.11.655 p21
Web Tier
HP Service Manager 7.11.655 p21
Windows Client
HP ServiceCenter 6.2.8.14
AIX Server
HP ServiceCenter 6.2.8.14
HP Itanium Server
HP ServiceCenter 6.2.8.14
HP parisc Server
HP ServiceCenter 6.2.8.14
Linux Server
HP ServiceCenter 6.2.8.14
Solaris Server
HP ServiceCenter 6.2.8.14
Windows Server
HP ServiceCenter 6.2.8.14
Web Tier
HP ServiceCenter 6.2.8.14
Windows Client

HISTORY
Version:1 (rev.1) - 14 October 2013 Initial release
Version:2 (rev.2) - 30 October 2013 Added HP Service Manager v7.11 to impacted versions
Version:3 (rev.3) - 11 December 2013 Added HP ServiceCenter v6.2.8
Version:4 (rev.4) - 19 December 2013 Added HP Service Manager v9.20 and v9.21 to impacted versions (update either to v9.21.661 p8)
Version:5 (rev.5) - 8 April 2014 Clarified client versus server vulnerability descriptions
Version:6 (rev.6) - 12 May 2014 Listed vulnerabilities by component in resolution section

Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send e-mail to security-alert@hp.com.

Report: To report a potential security vulnerability with any HP supported product, send Email to: security-alert@hp.com

Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email: http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin Archive: A list of recently released Security Bulletins is available here: https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive

Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

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