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Advisory: Linux - Message Log Fills With Debug Messages on HP ProLiant Servers Running HP Agents and HP Provided ProLiant Smart Array Controller Driver for Linux (hpsa) Version 3.4.2-4

SUPPORT COMMUNICATION - CUSTOMER ADVISORY

Document ID: c03967466

Version: 1

Advisory: Linux - Message Log Fills With Debug Messages on HP ProLiant Servers Running HP Agents and HP Provided ProLiant Smart Array Controller Driver for Linux (hpsa) Version 3.4.2-4
NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.

Release Date: 2013-10-17

Last Updated: 2013-10-17


DESCRIPTION

On an HP ProLiant server running the HP Agents and the HP provided ProLiant Smart Array Controller Driver for Linux (hpsa) Version 3.4.2-4, the messages log will be filled with messages similar to the following:

Note: The messages below usually occur every 30 seconds.

Sep 9 19:11:04 host4 kernel: hpsa 0:03:00.0: Acknowledging controller notification event: 0x00000001
Sep 9 19:11:04 host4 kernel: hpsa 0000:03:00.0: Clearing controller notification event: 0x00000001
Sep 9 19 host4 kernel: hpsa 0000:03:00.0: Acknowledging controller notification event: 0x00000001
Sep 9 19 host4 kernel: hpsa 0000:03:00.0: Clearing controller notification event: 0x00000001

SCOPE

Any HP ProLiant server running the HP Agents and the hpsa Version 3.4.2-4.

RESOLUTION

The messages do not occur with the hpsa Version 3.4.2-5.

hpsa Version 3.4.2-5 is available as follows:

For Red Hat Enterprise Linux 6 (x86) , the dd is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p645966705/v91645


For Red Hat Enterprise Linux 6 (x86), the rpm is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p1902156005/v91646


For Red Hat Enterprise Linux 6 (x86_64), the dd is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p1834163266/v91647


For Red Hat Enterprise Linux 6 (x86_64), the rpm is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p1234967430/v91648


For SUSE Linux Enterprise Server 11 (x86), the dd is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p180493758/v91649


For SUSE Linux Enterprise Server 11 (x86), the rpm is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p720797542/v91650


For SUSE Linux Enterprise Server 11 (x86-64), the dd is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p1816093781/v91651


For SUSE Linux Enterprise Server 11 (x86-64), the rpm is available at the following ftp site:
ftp://ftp.hp.com/pub/softlib2/software1/pubsw-linux/p743685681/v91652


Until the new driver is installed, disable the HP agents by typing the following command:

/etc/init.d/hp-snmp-agents stop



RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HP Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: http://www.hp.com/go/myadvisory

NAVIGATION TIP : For hints on navigating HP.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document .

SEARCH TIP : For hints on locating similar documents on HP.com, refer to the Search Tips document .

To search for additional advisories related to Linux, use the following search string:

+Advisory +ProLiant -"Software and Drivers" +Linux


Hardware Platforms Affected: HP ProLiant DL120 G6 Server, HP ProLiant DL140 G3 Server, HP ProLiant DL145 G3 Server, HP ProLiant DL160 G6 Server, HP ProLiant DL160 Gen8 Server, HP ProLiant DL180 G6 Server, HP ProLiant DL180 Server, HP ProLiant DL320 G6 Server, HP ProLiant DL320e Gen8 Server, HP ProLiant DL320e Gen8 v2 Server, HP ProLiant DL320s Server, HP ProLiant DL360 G5 Server, HP ProLiant DL360 G6 Server, HP ProLiant DL360 G7 Server, HP ProLiant DL360e Gen8 Server, HP ProLiant DL360p Gen8 Server, HP ProLiant DL370 G6 Server, HP ProLiant DL380 G5 Server, HP ProLiant DL380 G6 Server, HP ProLiant DL380 G7 Server, HP ProLiant DL380e Gen8 Server, HP ProLiant DL380p Gen8 Server, HP ProLiant DL385 G6 Server, HP ProLiant DL385 G7 Server, HP ProLiant DL385p Gen8 Server, HP ProLiant DL560 Gen8 Server, HP ProLiant DL580 G7 Server, HP ProLiant DL585 G6 Server, HP ProLiant DL585 G7 Server, HP ProLiant DL585 Server, HP ProLiant DL785 G6 Server, HP ProLiant DL980 G7 Server, HP ProLiant ML10 Server, HP ProLiant ML110 G6 Server, HP ProLiant ML150 G6 Server, HP ProLiant ML310e Gen8 Server, HP ProLiant ML330 G6 Server, HP ProLiant ML350 G6 Server, HP ProLiant ML350e Gen8 Server, HP ProLiant ML350p Gen8 Server, HP ProLiant ML370 G6 Server, HP ProLiant SL230s Gen8 Server, HP ProLiant SL250s Gen8 Server, HP ProLiant SL270s Gen8 Server, HP ProLiant SL390s G7 Server, HP ProLiant SL4540 Gen8 Server, HP ProLiant SL4545 G7 Server, HP ProLiant WS460c Gen8 Graphics Server Blade
Operating Systems Affected: Red Hat Enterprise Linux 6 (x86), Red Hat Enterprise Linux 6 (x86-64), SUSE Linux Enterprise Server 11 (x86), SUSE Linux Enterprise Server 11 (x86-64)
Software Affected: Not Applicable
Support Communication Cross Reference ID: IA03967466
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