If the following error message is encountered, please install this file for resolution.
This error message may occur with the following Hewlett-Packard LaserJet devices:
- LaserJet 1010/1012/1015 Series
- LaserJet 1150
- LaserJet 1160
- LaserJet 1300 Series
- LaserJet 1320 Series
- LaserJet 3015/3020/3030/3380 Series
- Color LaserJet 2550
Note: If the error is encountered, it will be after the initial printer software install and upon consequential
This section will help you in the download of the software to your computer and start you on the install process.
Close any screen savers, virus protection programs, or other software
programs running on your computer.
Click on Download and a
File Download box will appear.
- Select Save This Program to
Disk and a Save As box will appear.
- Select a directory to save the
file in and click Save.
- Locate the file using Windows
Explorer when the download has completed.
- Double click on the file. It
will execute and install the necessary files.