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Important note: For HP Servers Customers with an HP ProLiant Server
Starting February 2014, an active warranty or contract is required to access HP ProLiant Server firmware updates. Security and safety updates do not require an active warranty or services contract. View your existing contracts & warranties or get help linking contracts or warranties to your HP Support Center user profile. To obtain additional support coverage, please contact your local HP office, HP representative, or visit Contact HP. Click here for more information.
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|Type:||Utility - Diagnostic Tools|
|Version:||13.0.0 (15 Jan 2010)|
|Operating System(s):||Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Starter (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 (64-bit)|
|File name:||OJJ3600_Scrubber_13.exe (2.9 MB)|
|This Software and Driver Removal Utility is intended for users to remove the HP software from their system.|
If problems arise while installing or uninstalling the HP software, download this removal utility to uninstall the software before attempting reinstallation.
IMPORTANT NOTE: This utility removes only version 13.0.0 of the driver. Running the removal utility may remove the drivers and software for other HP printing, scanning or digital imaging products.
This utility (uninstall.bat) works in stages. The first time the utility is used, it runs at level one. The next time the utility is used, it runs at level two. There are four levels. The effects of each level are shown in the table below.
Uninstaller level Description
Level 1: Removes the Windows device discovery (Plug and Play) entries from the Windows registry. After running level 1, connect the USB cable to the all-in-one and let Windows try to discover the device again.
Level 2: (Performs Level 1) Removes the software drivers. After running level 2, run the all-in-one installer and use the ""Add a new device"" option to attempt to reinstall the all-in-one again.
Level 3: (Performs Levels 1 and 2) Removes the HP Photo and Imaging software. You must completely reinstall the all-in-one software after running level 3.
Level 4: (Performs Levels 1, 2 and 3) Removes HP Software Update. You must completely reinstall the all-in-one software after running level 4.